Fifty-two mpg. Mic drop. The 52 mpg overall we garnered in the redesigned 2016 Toyota Prius is a phenomenal achievement, especially viewed against the previous car's impressive 44 mpg overall. In fact, it's the highest fuel economy we've ever recorded by a car that doesn't plug in. There's more going on with the fourth-generation Prius than just fuel sipping, though.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side and head protection air bags standard from 2007. ESC standard from 2010. Forward collision warning and automatic emergency braking available from 2010, standard from 2017.
Road Test

Fifty-two mpg. Mic drop. The 52 mpg overall we garnered in the redesigned 2016 Toyota Prius is a phenomenal achievement, especially viewed against the previous car's impressive 44 mpg overall. In fact, it's the highest fuel economy we've ever recorded by a car that doesn't plug in.

There's more going on with the fourth-generation Prius than just fuel sipping, though. Sure, it still packs the traits Prius owners have come to love, such as interior room approaching a midsized car (within the footprint of a compact), hatchback versatility, and reasonable pricing. But some key weaknesses have been improved upon, including the ride, cabin noise, and interior quality. Plus, other common criticisms are addressed with zazzed-up handling dynamics and surprisingly aggressive styling.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door hatchback
Transmissions Available
  • CVT
Engines Available
  • 1.8-liter 4 hybrid (121 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Experienced water leaking into the cabin apparently from sun/moon roof area."

Anonymous, PA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"HVAC drain line dripping on right passenger area. Dealership felt car was underwater and leak came from outside of the car. I strongly disagree. Insurance covered claim but car was under warranty and Toyota refused to cover issue. Another case where I will strongly consider another brand outside of the Toyota nameplate!"

Ricki M., VA (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"One instance of a couple of drops of water coming in from sunroof during a heavy rain, unable to duplicate."

Anonymous, AR (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Seals and/or weather-stripping

"Sunroof leaks after a heavy rainstorm"

Anonymous, PA (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Squeaks or rattles

"something in the dashboard squeaks when car is in bumpy road. Was present on purchase"

Anonymous, MN (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Rattly buzz in dash when driving over rough surfaces. Present since car was new, not bad enough to bother about."

Douglas H., AZ (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"It's an annoyance rather than anything grave. Something is rattling behind the interior trim behind the rear seats on both sides of the car. I know how to remove the trim and have the tools to do it, but I haven't gotten to it yet."

Anonymous, NM (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"There is a rattle in the side panels (left and right) inside the vehicle behind the rear seats. Moreover, neither Prius we have owned had sufficient sound insulation to deaden road noise."

Jake G., NM (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"Rattle in the dash. Dealer could not/would not fix it. My son found a service note on line showing a problem with rattles related to the AC system. They would fix if the car had less than 35,000 miles. I have 36,000 miles."

Russ M., CA (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"Basically cheap hard surfaces rubbing against one another at various temperatures"

Carl W., MN (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"there is a rattle much like if a piece of plastic or screw bouncing around behind radio, navigation display and under vents."

Anonymous, NY (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"As with my last Prius, the dash has rattles in it. cannot figure out where, neither can dealership. Just annoying."

Nina J., WI (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"Noises were caused by improper installation of certain body parts—wrong fasteners."

Lowell E., MA (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"The day I drove it home brand new, the Prius developed a faint buzzy rattle that happened off and on in the upper center dash. The dealer opened up the dash and found something loose and tightened it. Since then, the rattle has returned, but it never rattles when I'm at the dealer, so they won't do anything. They want to hear it again before opening up the dash. Meanwhile, it occasionally now has a rattle lower in the dash, and once on the passenger front door. I understand the upper dash noise will still be covered under warranty since I brought it to their attention while under warranty, but not sure about the occasional lower dash and door rattle."

Anonymous, KS (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"The tail gate rattles and one of the rear windows fogs at very low temperatures (-10C)"

Jose V., ON (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Bad rattle rt side of the dash board.Took it to toyota dealership to fix it but still have the same rattle."

Anonymous, PA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Since Day One I have been plagued with an intermittent plastic buzz/rattle that makes me nuts. I am one of those people who hears every sound, especially if it is not supposed to be there. I find myself driving while trying to touch, push on or separate with finger pressure any plastic parts I can reach. Every once in a while I think I've found the cause of the noise until it emanates from an entirely different place on the dashboard."

Marilyn S., NY (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"The brakes often make a loud, unpleasant noise."

Anonymous, OH (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"rattel in dash"

Thomas C., PA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Rattle from right rear of vehicle, dealer unable to duplicate"

Anonymous, CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"It was a manuficators issue. They found that insulation had been left off a heater duct on the drivers side. At high speed it "whined" in a very annoying way. But when they found it, put on foam insulation tape, the sound went away. I feel sure it was corrected on the 2017 model"

John D., VA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Rear struts started rattling"

Anonymous, TX (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"loud but intermittent rattle under dashboard at highway speed; dealer say they didn't hear it; problem remains"

Seth G., WI (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Struts housing on one side broke down and rattled all the time. It was replaced under warrantee at no charge"

David T., PA (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"Passenger side rear, above wheel well, strut bolt wasn't tight. Dealership found and fixed item. Now driver side same area making noise"

Anonymous, AZ (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"The mount that the rear view mirror attached to rattled from the beginning and needed to be adjusted"

Anonymous, KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Break retaining spring is make annoying vibration noise"

Anonymous, CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"rattle left side of dash especially on highway - very bothersome. Also, rattle on right side of dash near glove compartment - appears to be temperature dependent - most at about 40-50 degrees"

Anonymous, MI (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Loud rattle inside driver's side door -back seat repaired by dealer no charge"

Anonymous, CA (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

"Intermittent rattle behind dashboard"

Anonymous, AZ (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"Buzzing in dash. Fixed under warranty. Dealer found a TSB and replaced a defective air duct causing the problem"

K C., NH (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"There is sometimes a rattle. Almost seems like a piece of plastic is behind gps/air vent console"

Anonymous, NY (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Wind noise

"The wind nose iS much more than we would expect for this late model car. Whether the windows are open or closed."

Anonymous, CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"When the wind is strong, air seems to leak between the windows and the car frame. Air leaking can be loud enough to interfere with soundd from the radio."

Marilyn S., NY (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"raad noise wiper chatter"

Thomas C., PA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"We are disappointed there is considerable wind noise for this vehicle"

Anonymous, CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"drivers door upper area wind noise. door was set lower than back door from the factory. Dealer adjusted door and helped some but did not stop it as it was adjusted up but not in at the top. Still has wind noise"

Anonymous, AZ (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

"window"

Anonymous, PA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"It is more than just wind noise. It is road noise that makes it hard to hear when moving at 40+ miles and hour. I have to turn my radio up so high just to hear it. For the price I bought my Prius for it should have zero road noise and wind noise"

Locklin O., TX (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Great at identifying vehicles going behind me but unsure of people and bicycles. 100% Confidence is not there but better than nothing (no feature)"

Alan K., CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Electronic, automatically-dimmed rear view mirror does not dim sufficiently to protect driver from bright headlights"

James P., MD (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Display screen freezes up

"evidently a software issue; when connected to my iPhone, occasionally when i make a phone call, the navigation/radio/screen reboots . Toyota (at my cost) upgraded the software but it still occasionally does it. It is all related to the gps, bluetooth connectivity , and screen"

Gary H., KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Sometimes the display screen will just freeze, you're unable to use naviagation, adjust your music source, etc. It may stay like this for 10-20 seconds, then it will correct itself."

Chris W., CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"Multiple entertainment system reboots, dealer unable to reproduce the problem, unwilling to replace the unit, has reflashed software but problems continue."

Anonymous, CO (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"The display screen would often freeze up when selecting different commands, such as scrolling through different options or radio stations. The dealer resolved this with a firmware update. As I mentioned in your last inquiry (I'm not sure if you're the same person reading both), I have a similar and probably related issue with the GPS and voice command system freezing up (only when using the navigation system, though). The dealer believes this is a firmware issue, too, but no additional firmware patches have been released."

Jeremiah L., TN (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Only once when due for a system upgrade"

Anonymous, GA (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Display screen goes blank

"The radio would cease working and the display would go blank for about a minute. Then it would start working again. Could not receive calls via bluetooth during that time, either. It has only happened once or twice since then."

Anonymous, MO (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"see previous discussion as i believe it was all related to the same problem."

Gary H., KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Infotainment system intermittently rebooted several times at start-up"

Anonymous, CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"screen would go blank then the system would restart and begin working again"

John H., WA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Computer has tendency to crash, especially when iPhone6 is plugged in. Problem is not constant. May be related to problem pairing with non-Android phone"

Anonymous, CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
External music device interface (e.g., smart phone, MP3 player)

"Doro Cell phone interfered with operation of navigation and radio system."

Anonymous, AZ (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"The car's manual says the car supports music from a USB device, up to a total of 9,999 songs, but for some reason the system would only recognize the first 256 songs on the device. I had to argue with several technicians before they finally agreed to call the manufacturer and get an update for the device. Now it works correctly"

Jeremiah L., TN (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
In-dash navigation system (GPS)

"It's difficult to operate when trying to change from one place to another during a drive. You should be able to back up to the beginning and start over easily. This navigation system does not allow this."

Anonymous, BC (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"The system is already ancient and not easily upgraded. My phone is way better. I wish the company would just provide flexible ports to install a table. The software to control it from the phone (Entune) is hopelessly bad and I have given up trying to get it to work."

Curtis C., NY (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Extremely out of date maps and this year and model does not have the option of switching to km. Toyota headquarters said this was not needed in the US and there was no fix for it. We live 40 miles from Canada and it an important issue. Our 2016 Prius had it and so does the 2018. They continue to say they aren’t able to fix it -Also the center counsel open from the driver side. This is very uncomfortable and makes it difficult for the passenger to open and look through. Meanwhile the driver is fumbling around in the well when he should be watching the road. Passenger should be the one looking through the well. -3rd point is the sun visor. It is useless in blocking bright sun from the side. Either put an extension on it or mount it on a bar that allows it to be slid out to block side sun."

Anonymous, WA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"the nav system would crash/shut down occasionally; usually when i would try to make a phone call from my iphone X that was paired to my nav /entune system. It would shut down; reset and everything back to defaults. Sometimes the screen would just go blank and them come back when i pushed home. And sometimes i could not answer the phone when i got a phone call. I actually would answer the phone and i would be hearing music off of my phone that was being played through the radio, but it would be through my phone. Supposedly the dealer fixed it by updating the nav system to the latest software (at price of $80). Have not had problems since."

Gary H., KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"The navigation system issue and the voice command issue are directly related. When I use the in-dash GPS, it provides voice commands, such as Turn left in half a mile, or I might provide it with voice commands like Navigate to this address. Frequently, when I do this, the system freezes up or it keeps repeating the same word or phrase over and over like, please state the add- (cuts off and repeats)... please state the addr- I had a similar issue with the whole touch screen freezing up, but the dealer was able to address that with a firmware update. Evidently, they believe this issue is a firmware issue, as well, but there are no further firmware updates that have been released."

Jeremiah L., TN (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"The GPS suddenly stopped working one day. There was nothing in any of my owner manuals about what the owner should do in this situation. So I took it to the dealer. When I picked up the car, they told me they had had install 3 software updates; it took the whole day for them to get the GPS working again"

Anonymous, CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"map data is years out of date, dealer charges $180 for the current chip, but no assurance it will not be the same. This is more than a free standing GPS with life-time updates. So you can't trust the built in GPS and you can't update it with confidence that it might get better"

James I., NH (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

"While the phone pairing was established by the dealer when we purchased the car, it does not always respond for the passengers phone. We are tired of trying to fix it."

Anonymous, CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Phone would connect sporadically to bluetooth. Toyota replace the entire radio bluetooth system."

Anonymous, NC (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"the phone does not connect, I have to do it manually"

Wendy L., MA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"At times will not play podcasts on iPhone without stuttering. Absolutely no sense to when it will pair correctly and when it will not. Dealer unable to help"

Fletcher C., NM (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Radio

"Weak reception when compared with previously-owned (2001) Prius."

Anonymous, MD (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

"If anything gets within an inch of the screen, the entertainment system goes off on its own. eg changes stations or even source. The XM radio has continual drop outs, even in clear sky but the dealer cannot repeat using Toyota test procedures. The tech has ridden with me and saw it happen but cannot duplicate by Toyota procedures. Also difficult to hear on worn asphalt interstates and roads due to excessive tire noise."

Norris K., GA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Software update fixes

"All electronic systems failed due to a software flitch. The car would not start and had to be towed to the dealership. It was fixed in one day and has been fine since. Mechanics said they had never seen that problem before but were able to do a system update."

Lori E., NV (2016 Toyota Prius One 1.8-L 4 Cyl hybrid)
Steering wheel controls

"I accidentally changed the time & the mph to kph. The owner’s guide I was given was wrong/inadequate to either task."

Anonymous, CA (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Voice control commands

"The voice control commands are not recognized for either of the drivers of this vehicle."

Anonymous, BC (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"This too should not be advertised as a feature as it essentially doesn’t work. They should give up and let us use software from real technology companies."

Curtis C., NY (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Does not have ability to find specific destinations. eg, tell it to search nearby and find Costco. Does not respond or says not available. Costco has been in location for over 6 years. Search list is very limited if you want something not on the list, you better have the address and hope it can find that. This is the worst Entertainment/GPS system I have ever experienced and had we know the limitations and issues we would NEVER have purchased this or any Toyota with this system."

Norris K., GA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Very often will not respond correctly to voice commands despite training. Quite frustrating and has resulted in my generally not even trying to use it"

Fletcher C., NM (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"1. Body is very low, causing damage to parts below front bumper. 2. Minor bump caused rear and far back panel to partially detach."

Anonymous, MA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"the weather stripping came loose on the car and ended up getting torn because of the constant opening and closing of the door. The dealer refused to fix the car under warranty,... Toyota eventually covered the problem without me having to pay. Having a lousy dealer didn't help the situation"

Chris W., CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"The car has 2 tow point covers in the front. The covers fall off for some reason. The dealer replaced them 3 times on Warranty (after many months of waiting and calling) but doesn't repair whatever the problem is."

Malcolm R., CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"The two tow point covers fell off"

Malcolm R., CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"On the front bumper, the panel that protects the area where they can use a hook if they need to pull the car out of the ditch -- it came off going through a carwash and needed to be replaced. The guarantee would not cover it"

Anonymous, MI (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"The mud guards on the car came loose a couple of time. Fix was free at the dealership"

Yusheng Q., TX (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Paint (fading, chalking, cracking, or peeling)

"The paint chips with any minimal road debris"

Jose V., ON (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"In two areas of the car i noticed peeling of the paint in odd areas. These parts were replaced to fix the issue, but the car had not been under extreme weather and was not very old. This was definitely an issue with the paint product or clear coat."

Anonymous, CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Special Hyperfusion Red paint seems soft and chips begin to tear or peel. Insects on front of vehicle caused damage to clear coat that is not covered by warranty or Vehicle Protection Package Plus."

Anonymous, TX (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"The black Rubber/Plastic trim on the bottom of the rear and front bumper and upper door has acquired a grayish surface that is blotchy. The dealer and a professional car painter were unable to clean the area. I have used car, RV and even boat trim polish to no lasting effect. I have even tried a light rubbing compound with very little effect and the film seems to return soon afterward."

Anonymous, WA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"Paint has been chipped in several areas with no indication of force"

Anonymous, MA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"The paint on the hood of my Prius has chips all over it. The least smallest piece of gravel causes a tiny chip. If I purchase another car I want a very high quality paint on it that will at least take the punishment of any small pieces of gravel hits. These chips are all the way to the metal. If paint should chip it should at least show the primer not bare metal. I worked in a body shop/painting and we always put 4 coats of color and 3 coats of clean on the vehicles we painted for added pro"

Locklin O., TX (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)
Rust

"I have experienced tiny rust pits popping out on my car. That said I also know when I wax my car they disappear. In defense of my car I live in a snow belt area that use salt on the roads. I wouldn’t consider this a serious problem but it is worth mentioning."

Paul C., NY (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"The alignment of this car seems to be extremely sensitive. Even without hitting major potholes, it gradually goes out of alignment every few months. As a result, it causes uneven tire wear and requires a lot of attention at highway speeds."

James K., NS (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

"alignment was slightly off when vehicle was delivered making tires wear unevenly. problem was resolved and Toyota helped replace tires at no expense."

Anonymous, TX (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
Shocks or struts

"Rear shock tower nuts came loose causing a banging noise when going over bumps. Although, per Burien Toyota, there is a TSB on this, the dealer did not report this problem (it was present then) at the 35000 mile service when the car was under warranty. I brought the car in for this problem shortly after the warranty expired and the Toyota dealer immediately diagnosed the problem. Repair cost $300. I believe that the dealer should be obliged to report safety related problems like this when observed during regular servicing."

J G., WA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Rear struts were thumping badly and dealer replaced under warranty"

Steve R., CO (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Rear Strut bolts neede4de to be re-torqued to new factory specs"

Anonymous, TX (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Loud thumping sound from rear of vehicle"

Stephen R., CO (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"The rear strut nuts worked lose and had to be replaced"

Anonymous, CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"Rear struts causing rattle had to be repaired"

Anonymous, MD (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

"After 2000 miles both rear shocks needed to be replaced"

Anonymous, KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Steering linkage (includes rack and pinion)

"Sounded like a crockpot was in the backseat and the lid was rattling. Dealership asked if I was sure I wanted them to check it out. Turns out that the bolts had come loose on my suspension."

Mike K., IA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
Steering wheel vibration

"Front undercarriage shield is made of plastic, secured with plastic zip fasteners. The undercarriage is so low that it has several times scraped on concrete barriers in parking spaces, then fractured and detached to become lodged in the front wheel wells. When this occurs, front wheel steering is restricted and creates loud, scraping noise. Dealer has twice repaired and re-attached the undercarriage shield, and has advised us that prevention of future incidents would require an after-market fron"

James P., MD (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Tire wear is uneven

"Brought auto into Toyota dealer for regular 36,000 service. Car was checked all was fine. They suggested the tires to be rotated. Didn't have time so brought the car to local tire dealership to have the job done. They discovered that all 4 tires were badly & dangerously worn on the inside portion (pigeon-toed) which was not easily seen by a casual observation. The tread on the remainder of the tire was fine. Was not told this by the dealer. This situation had apparently been going on for a while, but was never brought to my attention. I had to purchase 4 new tires and get an alignment. The tire dealer suggested to get an alignment once a year, in addition to a rotation with each 5,000 mile check up, just to get the best use of the tires."

R G., CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"factory recall"

Alina S., NC (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

"Multiple dash warning messages and lights indicating failures with brake power level and all safety features. No noticable impact on brakes while driving, but all other safety features were inoperative, including cruise control, etc. This has occurred three times, but then resolved themselves before we were able to get vehicle to dealer. Dealers can see error code history, but were unable to pinpoint the cause. Waiting to see if it happens again"

Michael J., CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)
Calipers

"first car ever that needed calipers/rotors at 60k miles"

K C., NH (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Parking brake

"no problem just a recall on the parking brake"

Kevin C., CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"Safety Recall"

Anonymous, CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"This was a recall that happened very quickly after we purchased the car"

Anonymous, BC (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Premature brake wear

"Because of our climate.for some reason, the rotors seem to corrode quickly is you do not drive much. I just replaced all 4 rotors and pads. The pads were down to 4mm and the rotors rough. I think the premature pad wear was from cleaning off the corrosion from the rotors."

Michael B., BC (2016 Toyota Prius One 1.8-L 4 Cyl hybrid)

"Brake pads wore prematurely due rust on the rotors."

Michael B., BC (2016 Toyota Prius One 1.8-L 4 Cyl hybrid)

"I was surprised that the brakes wore out with less then 30,000 miles on the odometer. I would have expected at least 40,000 or more miles prior to the brakes having to be replaced."

Thomas H., NY (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
Rotors

"Brake rotors rusted from lack of use. When driving the this caused the pads to wear prematurely."

Michael B., BC (2016 Toyota Prius One 1.8-L 4 Cyl hybrid)

"60000 mile replacement. 1st car ever I've not made 100k+/- miles"

K C., NH (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

"Instrument panel LCD display failed"

John H., CA (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Headlights

"The automatic high beam feature randomly disengages at night so the high beans refuse to switch on automatically even in areas where they should. The auto high beam indicator on the dash disappears when this happens; in a few miles or minutes it may come on again and the automatic high beams will work properly for a while."

William L., PA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

"I've had a few occasions where the auto high beams didn't come on after the auto system lowered the beams while another car came toward me. I asked the dealer to look into this. Their explanation was that I had the headlight stalk in the wrong position. However, it has happened a few times since then, and I am sure the stalk was in the correct position. This can be a serious safety problem where I live because at night, there are frequently deer and other critters on the road, and car-deer accidents happen every week in our county."

Anonymous, KS (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

"Adjusted headlight aim down as it was too bright to approaching vehicles"

Richard K., WA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

"I get flashed at night by on coming cars that believe my brights are on when there not"

Lance P., TX (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

"The headlights are set too high, and adjustments by the dealer do not work. It is a design flaw by the manufacturer. I am constantly flashed by other cars when my headlights are on low beam. They are LED, which frankly I don't care for due to experiencing the same problem when other vehicles with this type of headlight drives towards me"

Anonymous, ID (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Keyless entry

"Auto door lock did not lock.It was improperly aligned.Replaced under warranty bo dealer"

Robert G., OK (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
Warning lights

"Side view mirror flashers have never worked. To be addressed at next dealership service appointment"

Byron R., MA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"rear window seal failed...jammed window"

Anonymous, WV (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

"There is a film on the windows that will not come off. I have tried many solutions and none have worked. Simon le wear and tear is reducing it but it is still there. I have brought the car to the dealer,but they patronize me and tell me to use my defroster etc.. it seriously impacts driving,when there is a gentle mist or rain"

Anonymous, MA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Sunroof

"Seal loosened on drivers side and will be replaced on warranty"

Anonymous, MN (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Tailgate, hatch or trunk

"The tailgate was squeaking and took me 6 visits to the dealership and more than a year to get it fixed"

Jose V., ON (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"It clicks often and blows indiscriminately either fast or slow regardless of the speed setting. Had the motor replaced, and the new one is doing the same thing"

D D., KY (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

"A/C housing and ductwork repeatedly destroyed by rodents, despite all countermeasures. Evidently the rodents enjoy the plant-based structures. Toyota does not cover this under warranty, but should!"

Paul A., CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Refrigerant leaks

"Rock impact causing leak in radiator"

Anonymous, OH (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"noise from left front when braking. Replaced left axle under warranty."

Anonymous, NC (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Electrical failure

"Sudden drive failure one morning. Powered up but would not move. Don't remember error msgs but there were several. Dealer replaced some battery and test drove ok. Next morning at the dealer during pickup it failed again, same problem. They had to order and replace some electrical distribution part and the car has been fine since then. Car was at dealer 4 days, but they gave us a free loaner. Was an under warranty repair at around 30k miles. I thought the dealer handled the whole situation well."

Richard J., CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"Still happens once in a while even after replacement"

Anonymous, ID (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)
Transmission sensor or solenoid

"Shift warning light said not operating properly. Shift sensor board replaced under warranty"

Anonymous, ID (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"Cylinder head gasket failure"

Kenneth O., MD (2016 Toyota Prius 1.8-L 4 Cyl hybrid)
Head gasket

"Started leaking 20000 miles"

Kenneth O., MD (2016 Toyota Prius 1.8-L 4 Cyl hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"The engine would not kick in after starting, though I could drive it with the battery but you can not go far. It was towed to the dealer who stated it started right away for them and that nothing was wrong"

Anonymous, WI (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric system and battery (excluding replacement)

"I experienced a major decline in performance over the past few months. Having driven an identical model vehicle, it is obvious that my car's hybrid system is faulty, with a battery that does not have a properly balanced charge/discharge cycle (mine likes to completely drain the battery and only then recharge it), and is reluctant to engage at all (even on level terrain at stop lights). I get 8-10 mpg less in my car as a result. Plus the handling is sloppy in comparison. However, the dealership i"

Anonymous, KY (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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