Product Reviews

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Fifty-two mpg. Mic drop. The 52 mpg overall we garnered in the redesigned 2016 Toyota Prius is a phenomenal achievement, especially viewed against the previous car's impressive 44 mpg overall. In fact, it's the highest fuel economy we've ever recorded by a car that doesn't plug in. There's more going on with the fourth-generation Prius than just fuel sipping, though.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Toyota Prius has been recalled 5 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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01*
02
03
04*
05
06
07
08
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10*
11
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16*
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Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“Rattle from right rear of vehicle, dealer unable to duplicate”

Anonymous, CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“It was a manuficators issue. They found that insulation had been left off a heater duct on the drivers side. At high speed it "whined" in a very annoying way. But when they found it, put on foam insulation tape, the sound went away. I feel sure it was corrected on the 2017 model”

John D., VA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Rear struts started rattling”

Anonymous, TX (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

“loud but intermittent rattle under dashboard at highway speed; dealer say they didn't hear it; problem remains”

Seth G., WI (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Struts housing on one side broke down and rattled all the time. It was replaced under warrantee at no charge”

David T., PA (2016 Toyota Prius Two 1.8-L 4 Cyl hybrid)

“Passenger side rear, above wheel well, strut bolt wasn't tight. Dealership found and fixed item. Now driver side same area making noise”

Anonymous, AZ (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

“The mount that the rear view mirror attached to rattled from the beginning and needed to be adjusted”

Anonymous, KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Break retaining spring is make annoying vibration noise”

Anonymous, CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

“rattle left side of dash especially on highway - very bothersome. Also, rattle on right side of dash near glove compartment - appears to be temperature dependent - most at about 40-50 degrees”

Anonymous, MI (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Loud rattle inside driver's side door -back seat repaired by dealer no charge”

Anonymous, CA (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

“Intermittent rattle behind dashboard”

Anonymous, AZ (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

“Buzzing in dash. Fixed under warranty. Dealer found a TSB and replaced a defective air duct causing the problem”

K C., NH (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“There is sometimes a rattle. Almost seems like a piece of plastic is behind gps/air vent console”

Anonymous, NY (2016 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Wind noise

“We are disappointed there is considerable wind noise for this vehicle”

Anonymous, CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

“drivers door upper area wind noise. door was set lower than back door from the factory. Dealer adjusted door and helped some but did not stop it as it was adjusted up but not in at the top. Still has wind noise”

Anonymous, AZ (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

“window”

Anonymous, PA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“It is more than just wind noise. It is road noise that makes it hard to hear when moving at 40+ miles and hour. I have to turn my radio up so high just to hear it. For the price I bought my Prius for it should have zero road noise and wind noise”

Locklin O., TX (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“Great at identifying vehicles going behind me but unsure of people and bicycles. 100% Confidence is not there but better than nothing (no feature)”

Alan K., CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“Electronic, automatically-dimmed rear view mirror does not dim sufficiently to protect driver from bright headlights”

James P., MD (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Display screen freezes up

“Only once when due for a system upgrade”

Anonymous, GA (2016 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)
Display screen goes blank

“Infotainment system intermittently rebooted several times at start-up”

Anonymous, CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“screen would go blank then the system would restart and begin working again”

John H., WA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

“Computer has tendency to crash, especially when iPhone6 is plugged in. Problem is not constant. May be related to problem pairing with non-Android phone”

Anonymous, CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
External music device interface (e.g., smart phone, MP3 player)

“The car's manual says the car supports music from a USB device, up to a total of 9,999 songs, but for some reason the system would only recognize the first 256 songs on the device. I had to argue with several technicians before they finally agreed to call the manufacturer and get an update for the device. Now it works correctly”

Jeremiah L., TN (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
In-dash navigation system (GPS)

“The GPS suddenly stopped working one day. There was nothing in any of my owner manuals about what the owner should do in this situation. So I took it to the dealer. When I picked up the car, they told me they had had install 3 software updates; it took the whole day for them to get the GPS working again”

Anonymous, CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“map data is years out of date, dealer charges $180 for the current chip, but no assurance it will not be the same. This is more than a free standing GPS with life-time updates. So you can't trust the built in GPS and you can't update it with confidence that it might get better”

James I., NH (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

“the phone does not connect, I have to do it manually”

Wendy L., MA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“At times will not play podcasts on iPhone without stuttering. Absolutely no sense to when it will pair correctly and when it will not. Dealer unable to help”

Fletcher C., NM (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Voice control commands

“Very often will not respond correctly to voice commands despite training. Quite frustrating and has resulted in my generally not even trying to use it”

Fletcher C., NM (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“The two tow point covers fell off”

Malcolm R., CA (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

“On the front bumper, the panel that protects the area where they can use a hook if they need to pull the car out of the ditch -- it came off going through a carwash and needed to be replaced. The guarantee would not cover it”

Anonymous, MI (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“The mud guards on the car came loose a couple of time. Fix was free at the dealership”

Yusheng Q., TX (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Paint (fading, chalking, cracking, or peeling)

“Paint has been chipped in several areas with no indication of force”

Anonymous, MA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“The paint on the hood of my Prius has chips all over it. The least smallest piece of gravel causes a tiny chip. If I purchase another car I want a very high quality paint on it that will at least take the punishment of any small pieces of gravel hits. These chips are all the way to the metal. If paint should chip it should at least show the primer not bare metal. I worked in a body shop/painting and we always put 4 coats of color and 3 coats of clean on the vehicles we painted for added pro”

Locklin O., TX (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“factory recall”

Alina S., NC (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

“Multiple dash warning messages and lights indicating failures with brake power level and all safety features. No noticable impact on brakes while driving, but all other safety features were inoperative, including cruise control, etc. This has occurred three times, but then resolved themselves before we were able to get vehicle to dealer. Dealers can see error code history, but were unable to pinpoint the cause. Waiting to see if it happens again”

Michael J., CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)
Parking brake

“no problem just a recall on the parking brake”

Kevin C., CA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

“Safety Recall”

Anonymous, CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

“This was a recall that happened very quickly after we purchased the car”

Anonymous, BC (2016 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

“The rear strut nuts worked lose and had to be replaced”

Anonymous, CA (2016 Toyota Prius Four Touring 1.8-L 4 Cyl hybrid)

“Rear struts causing rattle had to be repaired”

Anonymous, MD (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)

“After 2000 miles both rear shocks needed to be replaced”

Anonymous, KS (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Steering wheel vibration

“Front undercarriage shield is made of plastic, secured with plastic zip fasteners. The undercarriage is so low that it has several times scraped on concrete barriers in parking spaces, then fractured and detached to become lodged in the front wheel wells. When this occurs, front wheel steering is restricted and creates loud, scraping noise. Dealer has twice repaired and re-attached the undercarriage shield, and has advised us that prevention of future incidents would require an after-market fron”

James P., MD (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

“I get flashed at night by on coming cars that believe my brights are on when there not”

Lance P., TX (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

“The headlights are set too high, and adjustments by the dealer do not work. It is a design flaw by the manufacturer. I am constantly flashed by other cars when my headlights are on low beam. They are LED, which frankly I don't care for due to experiencing the same problem when other vehicles with this type of headlight drives towards me”

Anonymous, ID (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)
Keyless entry

“Auto door lock did not lock.It was improperly aligned.Replaced under warranty bo dealer”

Robert G., OK (2016 Toyota Prius Three Touring 1.8-L 4 Cyl hybrid)
Warning lights

“Side view mirror flashers have never worked. To be addressed at next dealership service appointment”

Byron R., MA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

“There is a film on the windows that will not come off. I have tried many solutions and none have worked. Simon le wear and tear is reducing it but it is still there. I have brought the car to the dealer,but they patronize me and tell me to use my defroster etc.. it seriously impacts driving,when there is a gentle mist or rain”

Anonymous, MA (2016 Toyota Prius Three 1.8-L 4 Cyl hybrid)
Sunroof

“Seal loosened on drivers side and will be replaced on warranty”

Anonymous, MN (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

“It clicks often and blows indiscriminately either fast or slow regardless of the speed setting. Had the motor replaced, and the new one is doing the same thing”

D D., KY (2016 Toyota Prius ECO 1.8-L 4 Cyl hybrid)

“A/C housing and ductwork repeatedly destroyed by rodents, despite all countermeasures. Evidently the rodents enjoy the plant-based structures. Toyota does not cover this under warranty, but should!”

Paul A., CA (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

“Started leaking 20000 miles”

Kenneth O., MD (2016 Toyota Prius Unsure 1.8-L 4 Cyl hybrid)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Hybrid/electric system and battery (excluding replacement)

“I experienced a major decline in performance over the past few months. Having driven an identical model vehicle, it is obvious that my car's hybrid system is faulty, with a battery that does not have a properly balanced charge/discharge cycle (mine likes to completely drain the battery and only then recharge it), and is reluctant to engage at all (even on level terrain at stop lights). I get 8-10 mpg less in my car as a result. Plus the handling is sloppy in comparison. However, the dealership i”

Anonymous, KY (2016 Toyota Prius Four 1.8-L 4 Cyl hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM:WIRING
Sep 05 2018
An electrical short can increase the risk of a fire.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
What should you do:
Toyota will notify owners, and dealers will inspect the engine wire harness assembly and replace it if damage is found. A protective sleeve or protective tape will be included to prevent any future damage. These repairs will be performed free of charge. The recall began October 30, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0T.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V579000
Potential Number of Units Affected: 192347
AIR BAGS:FRONTAL
Jan 31 2018
If the air bags fail to deploy in a crash, it can increase the risk of injury.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
What should you do:
Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V085000
Potential Number of Units Affected: 48672
HYBRID PROPULSION SYSTEM: INVERTER
Oct 18 2017
If the capacitor was not properly secured, vibrations from driving the vehicle may damage the capacitor, shutting down the hybrid system, causing a loss of motive power and increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing.
What should you do:
Toyota will notify owners, and dealers will replace the inverter, free of charge. The recall is expected to begin by early December 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0U.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V658000
Potential Number of Units Affected: 6
PARKING BRAKE
Oct 14 2016
If the parking brake cable disengages from the mechanism and the transmission is left in a gear other than 'Park' while the ignition is on and the driver leaves the vehicle, the vehicle may roll unexpectedly, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
What should you do:
Toyota will notify owners, and dealers will install a clip at the parking brake cable end to prevent the cable from disengaging, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is G01.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V741000
Potential Number of Units Affected: 91585
AIR BAGS:PASSENGER SIDE FRONTAL
Sep 16 2016
A front passenger air bag that unintentionally inflates can increase the risk of a crash or injury.
Summary:
Toyota Motor Engineering and Manufacturing (Toyota) is recalling certain model year 2016 Toyota Prius vehicles manufactured November 30, 2015, to June 14, 2016. An air bag inflator manufacturing error may result in the inadvertent partial inflation of the front passenger air bag.
What should you do:
Toyota will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0W.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V672000
Potential Number of Units Affected: 7817
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