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Toyota Prius

EPA MPG: 52 mpg

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2019 Prius is more reliable than other cars from the same model year.

The 2019 Toyota Prius has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Toyota Prius owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Catalytic converter

"The coolant was leaking in the catalytic converter. The coolant was being burnt out of the exhaust system. It caused the engine coolant to drop. This car used a small radiator in the converter to prewarm the engine. Once I got Toyota involved they replaced the catalytic converter"

Anonymous, CA (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)
Loose/rattling heat shield

"I think this was part of the catalytic converter"

Anonymous, CA (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Peeling plastic coating on the black plastic piece that is between the back door and the back window."

Anonymous, OR (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)

"Body panel on C pillar began peeling and flaking."

Anonymous A., PA (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"The 12 v battery suddenly died as we were about to take a long trip. It was replaced by AutoZone as it was 2 years into a 3 year warranty."

Anonymous, CT (2019 Toyota Prius XLE 1.8-L 4 Cyl hybrid)

"Battery died. Technician indicated was wrong type of battery"

Anonymous, CA (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Blower (fan) motor

""Mice had filled the filter basket with debris, and chewed the fans of the blower motor.""

Anonymous, WI (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

External music device interface (e.g., smart phone, MP3 player)

""When I was streaming music from my cell phone, and received a phone call, the caller could not hear me. I took the car to the dealer, who fixed the problem, saying that it involved a software update (I had not been notified of this update).""

Anonymous, WI (2019 Toyota Prius Limited 1.8-L 4 Cyl hybrid)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"driving over rough roads the rear shocks would start to make a loud noise like a grinding sound"

Anonymous, ON (2019 Toyota Prius XLE 1.8-L 4 Cyl hybrid)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"Failed yearly inspection because sensor broke. Dealer repaired. All but $100 was covered by dealer extended warranty."

Anonymous, MA (2019 Toyota Prius LE 1.8-L 4 Cyl hybrid)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

""grinding noise at rear wheel, and problem has not been resolved""

Anonymous, ON (2019 Toyota Prius XLE 1.8-L 4 Cyl hybrid)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

2019 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Toyota vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM
Dec 11, 2019
A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What should you do:
Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TA21 and 19TB21.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V876000
Potential Number of Units Affected: 3751
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
Jul 24, 2019
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
What should you do:
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V544000
Potential Number of Units Affected: 6925
EQUIPMENT
Mar 27, 2019
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Summary:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
What should you do:
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V244000
Potential Number of Units Affected: 3634
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