In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The entire in dash system went out & VW could not fix it. It was replaced with an aftermarket system at ¿ the price of what VW wanted to charge for lesser product"
Anonymous, TX (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"The radio and the CD are combined. They both stopped working"
Anonymous, CA (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"The entire CD/Radio unit failed. In checking you tube reports on this problem I discovered that this unit is a piece of junk. People choose to use an after market replacement and this is not an inexpensive item."
Anonymous, UT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"CD player stopped working. Too expensive to replace."
Brian F., WA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"These other problems are all related to the first problem."
Anonymous, CT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"It stopped working"
Steven L., MD (2010 Volkswagen Jetta SEL 2.5-L 5 Cyl)"My comment is the same as the comment for the radio."
Anonymous, UT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Randomly the screen goes completely white and only resets if the car is turned off for a few minutes then turned back on. The dealership says they can't diagnose it without seeing the car while the problem is occurring"
Nathan T., MN (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"RADIO DISPLAY DIED. OUT OF WARRANTY COST $900 TO REPLACE RADIO. after COMPLAINING TO VW US, VW PAID HALF!"
Anonymous, NC (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Randomly the screen will turn white and not react to any input"
Nathan T., MN (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Display screen went blank 8 months ago. Radio and CD player no longer work. Electrical problem w short in system. Advised by VW that it would be best to get aftermarket system installed."
Anonymous, CT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Head unit failure due to internal communication failure. Telephone still worked but no CD, Aux, Radio, Satellite, etc."
Anonymous, MA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"It is the worst navigation system ever and it is not $2 let alone the $1700 they charge for it"
Anonymous, OH (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"It connects fine just the quality of my speaker makes it very difficult to have a conversation"
Sharilyn H., DE (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"VW Dealer charged a $100 deductible fee for each time I had the radio/blue tooth serviced even while under warranty"
Anonymous, NJ (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"I don't have a problem with pairing. The people I call on my cell phone can't hear me but I can hear them. I have taken it back many times without being fixed"
Anonymous, CA (2010 Volkswagen Jetta SE)"GPS navigation on phone does not always link up with stereo even if Bluetooth is paired. Sometimes navigation will be announced over speakers but never had any problem with the hands free call features"
Anonymous, TX (2010 Volkswagen Jetta Wolfsburg Edition 2.0-L 4 Cyl turbo)"Bluetooth unit failed just after warranty expiration. Dealer replaced the unit for 50% non-warranty cost. Fair"
Anonymous, MD (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)"The radio suddenly died. It was not reparable, and the replacement cost about $700"
Anonymous, WI (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"The entire radio/CD/sound system died. We had to replace it, at significant ($700) cost"
Faith H., IN (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"The whole radio failed to go on without notice. The entire radio was replaced due to the failure"
John P., NY (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"Radio went completely dead. Nothing worked!"
Jeffrey W., MA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Sudden complete radio failure"
Anonymous, TX (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Stereo just stopped working at all. Had to replace"
Peter K., VT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"radio screen went blank and radio and cd player had to be replaced"
Terence B., PA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Stopped working"
Anonymous, OR (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Radio suddenly died. Warranty replacement from VW"
Anonymous, TX (2010 Volkswagen Jetta Wolfsburg Edition 2.0-L 4 Cyl turbo)"SAME AS FIRST ISSUE"
Anonymous, NC (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Parked the car at night, radio was working. Started the car up the next morning, and it was completely dead. VW would have charged my hundreds to diagnose, and then I'd have to replace with factory radio. Instead, I replaced with a Pioneer AVIC-600"
Aila L., NJ (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Stopped working. had to have entire radio replaced"
Anonymous, RI (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"OEM Radio failed. Purchased a replacement and installed it myself for half the cost the dealer wanted"
Anonymous, MD (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)"Radio went dead on trip - was not any of fuses (including internal fuse). Radio hooked to blue tooth and many other systems = problems. Cost for "rebuilt" radio over $500"
Zaidee W., AR (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Radio stopped working at 60000 miles. Dealer informed that the radio was dead & needed to be replaced"
Michael G., CA (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"Radio just gave out at 60,000 miles. From online forums, a lot of people have this problem. Cost $195 at dealership for inspection. They said I needed new radio. Went elsewhere for new radio"
Anonymous, CA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Entire radio system failed. Won't power on. This includes the hands free bluetooth"
Anonymous, CA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Randomly failed with no apparent reason/issue (fuse not blown, etc.) -- occurred almost concurrently with the trunk failing to open (neither the keyless remote nor the interior trunk latch would open the trunk)"
Samantha K., CT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"The radio just stopped one day when we had about 85000 kms on it. All the fuses were checked and were okay. At the dealership they said it was the radio itself. Really in all the cars I have had the radio is the one thing that never quits"
Anonymous, ON (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"My stereo system went out and had to be replaced. This included the Bluetooth and CD changer. This replacement was over a $ 600.00 item. As long as I have been driving, this is the first time a radio system has needed to be replaced"
Anonymous, NC (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Radio died requiring replacement"
Anonymous, FL (2010 Volkswagen Jetta Wolfsburg Edition 2.0-L 4 Cyl turbo)"Radio does not come on when the car is started but eventually may start working. [not always]"
Robert V., MN (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Radio quit working has no power check all fues thy are good but no power"
Ronald R., PA (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"The entire in dash system went out & VW could not fix it. It was replaced with an aftermarket system at ¿ the price of what VW wanted to charge for lesser product"
Anonymous, TX (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"Started to work intermittently, then stopped working all together. Extended warranty on the vehicle replaced the unit"
Jason K., IL (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"The radio just stopped working. The dealer told me they could get a refurbished one for $2,000.00. I bought a Kenwood after market radio instead"
Anonymous, CA (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)"It died, ceased to work, would not come on. Based on online search, it apparently is a common problem with Jettas, and VW will not fixed, it costs $2500 to replace the unit."
Anonymous, TX (2010 Volkswagen Jetta SEL 2.0-L 4 Cyl turbo)"Radio developed a short which drained the car battery even when the radio was turned off. A new radio took care of it."
Anonymous, (2010 Volkswagen Jetta S 2.5-L 5 Cyl)"Radio required total replacement. Replaced with after market kit which offers more functionality than OEM radio."
Anonymous, CA (2010 Volkswagen Jetta Wolfsburg Edition 2.0-L 4 Cyl turbo)"The radio and CD player quit working completely . It won't turn at all. The unit is receiving power. According to numerous reports on you tube, this is a common occurance with VW stereo units. I am not about to spend an enormous amount of money to put another VW unit in. I will go with an after market unit. I agree with many other people who have said this unit is a piece of junk."
Anonymous, UT (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"The speakers keep blowing out and buzzing"
Norman B., MA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)"Im not sure if this is the correct location but the Cruise control senor went out and had to be replaced"
Richard D., ID (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)"Starter/key switch failed"
Malcolm G., CT (2010 Volkswagen Jetta SE 2.5-L 5 Cyl)
"included in the radio and had to be replaced"
Terence B., PA (2010 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)