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The Jetta sedan emerged from its 2011 redesign as something altogether more humdrum than the compact, agile and tautly-sprung European car it had been. The cabin is roomier and the trunk is huge, but handling fell short on agility and cornering grip. Interior quality, formerly impeccable, was subpar. The hoary 170-hp, 2.5-liter, five-cylinder engine carried over.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
NA
2006
2007
NA
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard, available in rear from 2006. Head protection air bags standard from 2001. ESC available in 2003, standard from 2009.
Road Test

The Jetta sedan emerged from its 2011 redesign as something altogether more humdrum than the compact, agile and tautly-sprung European car it had been. The cabin is roomier and the trunk is huge, but handling fell short on agility and cornering grip. Interior quality, formerly impeccable, was subpar. The hoary 170-hp, 2.5-liter, five-cylinder engine carried over. While it delivers adequate performance, it sounds coarse and fuel economy is just OK for a small sedan. The gasoline-powered Jetta scored rather low in our testing.

Adding the TDI diesel engine to the Jetta makes it a more appealing car. Fuel economy jumps from 25 mpg with the gasoline engine to 34 with the diesel with acceleration times remaining similar to the gasoline model. However, the DSG transmission combined with the diesel doesn't shift smoothly at low speeds. The TDI version is also better equipped. But while the TDI scored better than the less-expensive SE, it still suffers from the Jetta's shortcomings of so-so handling and interior quality. 

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
  • 6-speed Sequential
  • 5-speed Manual
  • 6-speed Manual
Engines Available
  • 2-liter 4 (115 hp)
  • 2-liter 4 turbodiesel (140 hp)
  • 2.5-liter 5 (170 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Check engine light. Error code for secondary emissions pressure sensor”

Anonymous, WA (2011 Volkswagen Jetta SE 2.0-L 4 Cyl diesel)

“Not a Jetta, a golf. VW execs are criminals and should be jailed”

Anonymous, NY (2011 Volkswagen Jetta SEL Unsure)

“THe utter and complete failure of VW to adequately address the Diesel Deception Debacle in Canada, on a timely basis. It's shameful!”

Anonymous, ON (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“VW diesel scandal”

Anonymous, BC (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Our 2011 VW Jetta TDI is part of the diesel emissions problem in which VW set up an override system in order to make these cars pass the emissions testing. During the actual emissions test, a computer overrides the actual emission of the diesel particulates, enabling these cars to pass the emissions test. Now we must wait for VW to have a plan to offer to owners, whereby the owner has a choice between having the problem fixed and keeping the car, or having VW buyback the car. So far VW has not c”

Anonymous, WA (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Some kind of exhaust gas valve that admits more air to the system just before the converter. The car ran fine -- but would nit pass emission test. I had been inspected the previous month, but fixed it anyway -- at large expense”

William V., NY (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Exhaust temperature sensor that was a covered repair”

Anonymous, MI (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“engine problem light came on, the fuel exhaust filter wouldn't regen. Mechanic forced it and the light went out”

Anonymous, SK (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Gas cap left off and driven a couple of hundred miles. "Check engine" came on and it was determined a valve had stuck open on the exhaust/catalytic convertor. This needed replacing at at cost $300~”

Anonymous, TX (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“Emissions sensor was on intermittently. Dealer indicated that it would need to stay on to diagnose. 2 weeks later we received a recall for updates to the programming”

Anonymous, ON (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Failure of O2 sensor at under 60k miles. $400 repair”

Jim R., CA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)
Fuel cap

“The "check engine" light came on. According to the manual, this means a problem with the catalytic converter. On the fuel cap itself, it says to make sure you turn until it clicks otherwise the "check engine" light would come on”

Joseph L., IL (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)
Fuel injection system

“Poor drivability, diagnosed by dealer as bad injector”

Anonymous, CA (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“bad throttle body - replaced under warrenty”

Anonymous, TX (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

“Stalling and running rough required diagnostic visit to dealer who recommended regularly using a diesel additive to the fuel. An ignition module was flashed, but didn't help. The additive solved the problem but adds to the cost of ownership.”

J H., DE (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Fuel pump

“Would not run, diagnosed by dealer as B/O fuel pump”

Anonymous, CA (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Compressor cost $2000 to replace”

Mark M., OH (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

“The compressor slowly failed over 2 years. AC did not get cold very quickly ever and then totally failed”

Anonymous, VA (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

“The compressor failed. It's an expensive repair for my high mileage car. I'll probably trade it in”

William V., NY (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The A/C was not cooling the car. VW stated that the condenser or compressor was bad and the system was full of metal shavings and that the A/C system needed to be replaced”

Anonymous, AZ (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“The air conditioner started to work intermittently. The clutch on the compressor worked intermittently. Hence the electrical problem, which means I had to change the compressor, EVC, a valve, AC coil, and couple of more parts. All this was recomme”

Richard T., AZ (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The.compressor broke and had to be replaced”

Anonymous, CT (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“A/C compressor stopped working under extended warranty. Would have costs us $2,500 to repair accordingly to VW dealer if it were not under the extended warranty”

Robert D., FL (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Quit working”

Anonymous, TN (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)
Evaporator

“Summer 2016 my air conditioner stopped producing cold air. I was told the evaporator and one similar piece failed (can't remember the other piece - it was related)”

Anonymous, LA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)
Refrigerant leaks

“Refrigerant leaks cost $300 to repair”

Mark M., OH (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)
Electrical failure

“The air conditioner stopped working or it worked intermittently. The clutch on the compressor went bad. Hence the electrical problem, which meant to change the compressor and EVC, coil, and another part or two. Because they recommend it”

Richard T., AZ (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Heater system

“Windows fog up easily and the defrost system only manages to clear the windshield about halfway up. Dealer can offer no solution, often when severe have to drive with windows down to provide air needed to clear windows”

Anonymous, IL (2011 Volkswagen Jetta Unsure 2.5-L 5 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

“Both headlight bulbs burned out at the same time. If it was just one, it wouldn't have been a big problem”

Anonymous, CA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“Must have changed bulbs 6 times”

Andrew F., NJ (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“the driving lights are not reliable.... several hours in the dealer's shops to replace/repair have not fixed it”

Anonymous, AB (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The horn did not work. Drove to dealer, was told it had short circuit, replaced with new one, cost about $200”

Anonymous, TX (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“Warning lights on dash ( 1st tire pressure then all) came on and remained on although there was no problem. Problem diagnosed 1st as bad sensor - but this was wrong after a new sensor installed problem immediately returned. Problem then diagnoses as”

Anonymous, OH (2011 Volkswagen Jetta SEL Unsure)
Wiper motor or washer

“Wiper motor burned out”

Bob H., CA (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The wiper only works on one setting, very fast, most likely a wiper relay issue as it seems to be a common problem with these cars. Issue is VW does not provide relay diagrams and forces you to take it to the dealership for diagnostic”

Anonymous, QC (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“Wiper motor stopped working due to alternator problem. Had to install very expensive replacement due to unavailability of one from that model year”

Anonymous, VA (2011 Volkswagen Jetta SE 2.0-L 4 Cyl)

“During this past winter, we found that the wipers would freeze if the temperature was below 20F, above 25F they ran fine. We had to replace the wiper motor”

Katherine G., NJ (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Wiper motor froze several times during the winter. No obstructions in the system, it simply froze. Replaced by Volkswagen with them assuming 75% of cost. We were not the only own research experiencing this problem. Contacted Transport CA to make”

Anonymous, ON (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“Poor connection with the iPhone”

Anonymous, NY (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)
Radio

“Had a fault in the radio which continually drained the battery at a low rate. Replaced radio assembly on advice of factory rep”

Vince B., PA (2011 Volkswagen Jetta SE 2.0-L 4 Cyl)

“Shorted out - Dealer wanted $1000 to replace”

Andrew F., NJ (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The radio ceased to function, the screen went blank. Thereafter the battery would drain within a day or two”

Katherine W., GA (2011 Volkswagen Jetta SE Unsure)

“AM radio doesn't work. FM and CD are OK”

Anonymous, SK (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The radio quite working and had to be replaced”

Scott C., ON (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Could get the phone to connect or the in-car BT to work. This was under warranty and it was determined the ECM failed and was replaced”

Anonymous, TX (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)
Voice control commands

“When pairing a second phone we lost the voice controls. Requires a dealer reset”

Joe M., ON (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

“Volume changes on it's own. Either too loud or not loud enough”

Anonymous, IN (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“Sunroof leaks”

Anonymous, FL (2011 Volkswagen Jetta TDI Unsure)

“Panoramic sunroof leaks into the spare tire well from a known weak connection on the driver's side rear tube joint. This is a common issue with this model and VW has yet to recognize it formally (recall)”

Douglas S., NC (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“In the front area near bottom of dash”

Anonymous, QC (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

“The control console (clear plastic) rattled terribly”

Joseph L., IL (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“noise coming from speedometer of car when car in motion”

Valerie H., AB (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“this car has been noisey almost from day one. far poorer construction than my last vw jetta... no adjustment to tighten doors, no fix for wind noise from sunroof”

Anonymous, AB (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Wind noise compromises effectiveness of Bluetooth feature for the telephone”

Anonymous, MA (2011 Volkswagen Jetta Unsure 2.0-L 4 Cyl)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“A few days ago my seat belt warning light and ABS warning (dashboard) light started coming on intermittently and apparently randomly. I have not taken it to be looked-at yet”

Anonymous, LA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“The brake calipers on the back brakes are shot. this car eats calipers. I replaced with lifetime warranty calipers”

Anonymous, ON (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“parking brake lever failed. covered under 5 year warranty or would have cost $18000 to fix”

Anonymous, CA (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The break light comes on often”

Chantay J., IL (2011 Volkswagen Jetta SE 2.0-L 4 Cyl)

“The car squeaks often and the dealership cannot figure out what the problem is”

Chantay J., IL (2011 Volkswagen Jetta SE 2.0-L 4 Cyl)
Regular brake failure

“rear brakes would remain on after parking brake was used, caused overheating of brake and wore out rear brakes”

Elaine W., AB (2011 Volkswagen Jetta S 2.0-L 4 Cyl diesel)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

“During my last scheduled maintenance, I brought to the attention of the service department that I had some kind of fluid leaking to the exterior of my vehicle. The response was that it was just a little power steering fluid, not a big deal. My next scheduled maintenance is now past due and the same leakage has taken place. In my opinion, the dealership isn't doing their job”

Anonymous, CA (2011 Volkswagen Jetta SE Unsure)

“the struts caused the tires to wear on the inner side wall where it could not be seen, could have resulted in very bad accident. the tires were wore almost all the way thru the side wall all the way around the tire”

John T., NV (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“The coil spring, part of the front passenger-side suspension, broke while car parked. Only about 63,750 kms on car. Took five days to get part and have installed. Covered under warranty but we were still out of pocket $125 because the coil broke whil”

Ken W., ON (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

“Mechanic said rear struts were compromised which caused uneven tire wear and a tire blow out”

Anonymous, VA (2011 Volkswagen Jetta SEL 2.5-L 5 Cyl)

“see last entry”

John T., NV (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Bushings

“rear bushing were all replaced on warrenty, car ran better than new when they were replaced, suspect factory defect”

Elaine W., AB (2011 Volkswagen Jetta S 2.0-L 4 Cyl diesel)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

“The vehicle was with 80,000 at the time. Vehicle was started and an engine light indicator came on and vehicle did not sound right. Called mechanic, advised to bring car into shop. Turns out it was a head gasket. Coolant had leaked all over the engine”

Anonymous, QC (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“Started the vehicle and a warning came on the dash to shut the engine down. Car was just out of warranty. Repaired out of pocked”

Anonymous, QC (2011 Volkswagen Jetta)
Timing belt or chain

“Had to take off top half of the engine to replace timing chain and install tensioners. Total repair at dealership was over $2000. The car continues to exhibit timing issues”

Jim R., CA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

“The coils failed”

Anonymous, CA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

“Defective glow plugs and distribution system. VW DIESEL GLOW PLUGS ARE VERY EXPENSIVE!”

Reid F., QC (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“leaking grease at fitting”

Patrick K., OH (2011 Volkswagen Jetta S 2.0-L 4 Cyl)

“Engine stalled while highway driving due to an electrical failure”

Benjamin D., WA (2011 Volkswagen Jetta S 2.0-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“Warning light comes on, but no major engine probs”

Anonymous, VA (2011 Volkswagen Jetta SE 2.5-L 5 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

“unknown cause of empty antifreeze res and low oil, not actually a leak dealer coulod not find error, sometimes I smell antifreeze, otherwise engine is a gem”

Anonymous, NY (2011 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

“Less than a week of owning the car the windshield cracked right across the entire window”

Anonymous, QC (2011 Volkswagen Jetta)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

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