The Jetta sedan emerged from its 2011 redesign as something altogether more humdrum than the compact, agile and tautly-sprung European car it had been. The cabin is roomier and the trunk is huge, but handling fell short on agility and cornering grip. Interior quality, formerly impeccable, was subpar. The hoary 170-hp, 2.5-liter, five-cylinder engine carried over.
Alerts
There are 8 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
NA
2004
NA
2005
NA
2006
2007
NA
2008
NA
2009
2010
2011
NA
2012
2013
2014
2015
2016
2017
2018
NA
2019
2020
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
NA
2006
2007
NA
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Side air bags standard, available in rear from 2006. Head protection air bags standard from 2001. ESC available in 2003, standard from 2009.
Road Test

The Jetta sedan emerged from its 2011 redesign as something altogether more humdrum than the compact, agile and tautly-sprung European car it had been. The cabin is roomier and the trunk is huge, but handling fell short on agility and cornering grip. Interior quality, formerly impeccable, was subpar. The hoary 170-hp, 2.5-liter, five-cylinder engine carried over. While it delivers adequate performance, it sounds coarse and fuel economy is just OK for a small sedan. The gasoline-powered Jetta scored rather low in our testing.

Adding the TDI diesel engine to the Jetta makes it a more appealing car. Fuel economy jumps from 25 mpg with the gasoline engine to 34 with the diesel with acceleration times remaining similar to the gasoline model. However, the DSG transmission combined with the diesel doesn't shift smoothly at low speeds. The TDI version is also better equipped. But while the TDI scored better than the less-expensive SE, it still suffers from the Jetta's shortcomings of so-so handling and interior quality.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
  • 6-speed Sequential
  • 5-speed Manual
  • 6-speed Manual
Engines Available
  • 2-liter 4 (115 hp)
  • 2-liter 4 turbo (200 hp)
  • 2-liter 4 turbodiesel (140 hp)
  • 2.5-liter 5 (170 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Check engine light came on at about 40k miles. Dealer couldn't find any issue. Now it's on again at 56k miles and needs new EGR valve"

Noel B., GA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)

"Several times a week I get a check engine light which codes out to Faulty Evaporative Emission System Switching Valve. The dealer replaced the valve but the check engine light continues to illuminate on a regular basis. The dealer tested the valve is good and can not find another cause. Since the issue does not affect driveability in any way, I purchased a bluetooth OBD II device which I leave plugged into the car. When the light illuminates I check that it is the same code and clear it."

Anonymous, AZ (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"This is a diesel Jetta. VW have refused to fix the problem or provide compensation as required by the Class Action."

Keith R., BC (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"trouble code 2450...evap"

Anonymous, AZ (2012 Volkswagen Jetta 2.0-L 4 Cyl)

"The pump used to diagnose the fuel system failed and had to be replaced and was not covered under the warranty."

Anonymous, BC (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"The car failed the state emissions test. Took it to my local mechanic, but he could not completely resolve the situation. He ended up taking it to the dealer to be fixed."

Anonymous, IL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"The issue caused a check engine lamp to illuminate"

Anonymous, AZ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"This is a TDI Dieselgate issue"

Anonymous, ON (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Cheat device on VW deisel cars"

Anonymous, ON (2012 Volkswagen Jetta TDI)
Fuel injection system

"After having routine service the car stopped running. The entire fuel injection system, fuel lines and pump had to be replaced. Under warranty"

Ray F., AZ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"The intake manifold needed to be replaced"

Anonymous, AZ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"had to clean injectors due to carbon build up"

Anonymous, CA (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Fuel pump

"Also part of the catastrophic failure of the fuel system"

Ray F., AZ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Low pressure pump died"

Don G., IN (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"The fuel filter and pump became clogged from using diesel that was not Ultra Low Sulfur (not easy to find). Car was undriveable but was replace under 80000 drive train warranty"

Anonymous, CA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"HPFP Failure. Covered under warranty"

Anonymous, WA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Fuel pump in the tank failed which caused me to be without a vehicle for 48 hours. Covered by warranty"

Anonymous, WA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"High pressure fuel pump failed. Replaced under warranty"

Anonymous, CO (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Fuel pump system failure. Required replacement that was performed at no charge by the dealer when they determined that the failure was not caused by fueling with gasoline. Our family was quite pleased by VW response as the mileage placed the car out"

Michael M., MA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"replaced"

Anonymous, TX (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Fuel pump needed to be replaced in early 2020. After the repair, there was a leak. It had to be fxied 3 times. Fixed now."

Anonymous, MD (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Sensors (includes O2 or oxygen sensor)

"Check engine light came on. Diagnostics indicated a bad secondary O2 sensor (after catalytic converter). Despite clearing the codes twice, the check engine light continued to come on"

James V., MA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"secondary pulse air system had issues"

Anonymous, CA (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Faulty sensor. Engine light warning. Took 6 weeks for replacement part to arrive."

Anonymous, OH (2012 Volkswagen Jetta SEL 2.0-L 4 Cyl)

"Sensor went bad. Required replacement."

Anonymous, OH (2012 Volkswagen Jetta SEL 2.0-L 4 Cyl)

"Sensors do go wrong but the cost to replace them can be controlled by the manufacture - the cost is very high for the Jetta. To high compared to other vehicles."

Keith R., BC (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"I think it was a particulate sensor. Anyway, it was $600"

Anonymous, NY (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"no power to 12 volt receptical thought car. the fuse box had no markings to make it easier to locate problem."

Jackie N., WI (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Cruise control

"The switch control that is part of the or in the directional signal arm was bad and had to be replaced"

Anonymous, NV (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Exterior lights (other than headlights)

"rear trunk light (on outside) always going out and coming back on (also shows warning light). dealer has tried to fix many times and no success"

Jameson S., CA (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"License plate lights failure, needed replacement of module"

Rick D., ON (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Parking light failed and mechanics wanted to charge a lot because the front end had to be removed to access the light bulb to replace it. So much for German engineering"

Anonymous, OH (2012 Volkswagen Jetta S 2.0-L 4 Cyl)

"The clock is set on am although the time is pm and cannot be reset"

Anonymous, OH (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)

"The driver's side rear tail lights just quit. I replaced it and it still didn't work. The dealer said it was because we didn't use the VW bulb. I call "BULLSHIT"!"

Anonymous, IN (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Exterior lights frequently burn out prematurely."

Anonymous, MI (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Daytime running lights constantly fail. Dealer (mechanic) has told us that it is simply a design flaw related to the specified incandescent bulbs. Replaced with equivalent Sylvania LED replacement bulbs and have had no problems since."

Anonymous, NM (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Headlights

"Driver's Side bulb burns out every 6000 miles"

Anonymous, FL (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"High beam switch doesn't work, over $300 to fix"

Richard L., NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Replaced both headlight bulbs twice in less than a year"

Anonymous, NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Since owning the car I've replaced each headlight at least 3 times"

Julius F., NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Headlights have burned out more than once over last year"

Christopher M., IL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Had to replace a headlight module Very expensive"

Anonymous, FL (2012 Volkswagen Jetta SEL 2.5-L 5 Cyl)
Horn

"Had to replace expensive clock spring to correct this problem"

Anonymous, FL (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Keyless entry

"Lock/Unlocking without pressing remote control"

Anonymous, FL (2012 Volkswagen Jetta SEL 2.5-L 5 Cyl)

"Sometimes the keyless entry doesn't work"

Anonymous, CA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"It became difficult to remove the key from the steering wheel column. Problem was fixed in a VW dealership, but it was expensive ($500)."

Markus S., FL (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Warning lights

"Warning lights that lights were out on car somewhere came on intermittently, but the all the lights were working. Eventually I had the mechanic check deeper into it and replacing 4 lights did the trick"

Julie B., CA (2012 Volkswagen Jetta SEL 2.0-L 4 Cyl)
Wiper motor or washer

"Washer didn't work, but vw doesn't tell you in any way what fuse is for the washer. I had to piad the dealer to replace the fuse.???"

Richard L., NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Just after 100000 miles the driver side wiper motor suddenly began making a grinding noise"

Julius F., NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Compressor failed twice - replaced under warranty in 1 day or less both times. Very satisfied with the repairs"

Frank B., TX (2012 Volkswagen Jetta SEL 2.5-L 5 Cyl)

"failed"

Michael S., AZ (2012 Volkswagen Jetta SEL 2.5-L 5 Cyl)

"Wouldn't cool. Issue covered by a TSB and under warranty"

Anonymous, TX (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Needed replacement at 96K, but covered under extended warranty. Otherwise a great car"

Anonymous, NC (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"I don't know the specifics of the problem but tie A/C wasn't producing enough cool air so whatever was done to repair the problem has not happened since!"

Anonymous, NV (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"A/C cooling has always been poor on this vehicle."

Anonymous, MI (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"At about 100k compressor needed to be replaced."

Anonymous, GA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"It FAILED!!!!!!!!!!!!"

Anonymous, AZ (2012 Volkswagen Jetta 2.0-L 4 Cyl)

"AC Compressor Control Solenoid Valve bad"

Anonymous, VA (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Compressor froze up had to replace."

Leonard P., AZ (2012 Volkswagen Jetta SEL 2.5-L 5 Cyl)

"Car was not cooling adequately. AC compressor was replaced under warranty on the first visit for this problem"

Joel T., FL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Air conditioning is just terrible. Doesn't work very well at all, but is apparently working correctly per the dealership"

Dennis W., MI (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Blower (fan) motor

"The blower motor quit so I replaced it and it still operates intermittently. We have had numerous mysterious issues with this car."

Anonymous, IN (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Condenser

"Condenser cable was stuck shut and air wouldn't turn cold"

Anonymous, WI (2012 Volkswagen Jetta SEL 2.5-L 5 Cyl)

"Condenser failed, and due to design, needed to install a completely new condenser/compressor unit."

Anonymous, CA (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Heater system

"Heater only blows hot on the drivers side. It gradually gets colder as you move towards the passenger side. And not because of dual zone control...it doesn't have that"

Anonymous, KY (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Refrigerant leaks

"Started in the winter. Received an alert in my instrument panel. Looked up the issue in the manual. Checked the coolant level and noticed it was low. Refilled the coolant and the same thing Happened a few months later. Then it was spring so noticed a spot under where vehicle is parked and decided there must be a small leak"

Anonymous, ON (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Unresolved; poor cooling performance likely from low refrigerant level. Recharge should revolve"

Anonymous, IL (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"system needed new refrigerant "recharge""

Bell K., NY (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"Calipers rusted (I think) and handbrake even pulled to the maximum wouldn't operate them. Tried 2 garage and said the cable is fine, only the calipers rusted and cost $600 to replace."

Anonymous, CT (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Front brake caliper froze"

Anonymous, NJ (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Calipers were frozen"

Ferdinand B., MA (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)

"Electrical fault in the calipers rendered the car inoperative"

Don G., CO (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Normal routine brake wear

"General brake replacement"

Anonymous, NC (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)

"brakes made grinding sound and I replaced linings. Maybe just wear and tear."

Thomas A., NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Parking brake

"In my opinion Volkswagens don't do well in extreme cold. The brake system on the rear passenger tire completely froze up. The winters here in Northern Indiana can be pretty harsh. I wasn't sure whether to say parking brake or brake system...as the car is a manual, the parking brake was on at the time it froze up. The car had not been sitting in the cold long. Maybe a day or two"

Anonymous, IN (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)
Premature brake wear

"excessive rusting on brake discs. I park car outside on the street in cold snowy climate. Dealer says I don't drive enough to remove built up rust but I've replaced rear brakes twice and front brakes one time.I am now trying coated discs,"

George H., QC (2012 Volkswagen Jetta 2.0-L 4 Cyl)
Rotors

"Rotors got a lot of rust on both front and back rotor. Had to replace the back rotor and pads. VW did charge parts, but not labor. Or the other way around?"

Yves G., NS (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Squeaking

"Rear brakes now squeak (after replacement) when going backward and braking?"

Yves G., NS (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"grinding noise. Solved problem by having linings replaced."

Thomas A., NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Squeaking front brakes"

Don M., NY (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"Drain tubing for sunroof became detacted and water leeked into cabin. Was easily repaired"

Anonymous, ON (2012 Volkswagen Jetta 2.0-L 4 Cyl)
Seals and/or weather-stripping

"Driver side weather seal is coming apart."

Anonymous, GA (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)
Squeaks or rattles

"Minor issues in winter with squeaks with dash unit"

Chris M., ON (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Rear speakers rattled loose"

Jay B., CO (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"The sunroof has a metal part that rattles against the sunroof motor at certain speeds"

Anonymous, TN (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Front brakes squeak"

Don M., NY (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"dash rattle"

Jim H., TX (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Wind noise

"The rear windows allow wind noise"

Andrew L., CA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

"The CD player does not play at all and it doesn't even come up on the screen"

Anonymous, TN (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"CD Changer without warning suddenly would not load a CD into the unit. Shows error internal error. This seemed to be when one of my spouses had malware on their phone and their phone was also paired with the car"

James T., FL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Display screen goes blank

"the LCD DISPLAY went bad and was covered by extended warranty. the company would 't fix just the screen because it was part of the radio and would cost $ 1400 to replace the radio."

Jackie N., WI (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
In-dash navigation system (GPS)

"The GPS seems to lose track often and the car icon drifts off the road for a little while, then regains track. This process repeats over and over"

Chris M., CA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Phone pairing (e.g., Bluetooth)

"Since the car was new the Bluetooth has intermittingly dropped called etc. We have had it back at the dealer at least 3 times They cant fix it"

David B., CA (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)

"Sometimes does not recognize my phone Phonebook doesn't always load Speech recognition for who I am trying to call is terrible and these are fairly simple names. Will often say they cannot find the contact I am looking for when I know they're in"

Karen R., ON (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Voice control commands

"The voice control does not respond to simple words majority of the time so I dont even use it anymore."

Anonymous, TN (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Difficult to fill up gas tank

"Diesel fuel foams easily and I must fill slowly or the pump will shut down before tank is filled. This problem exacerbated after safety recall that replace fuel filler pipe. Some gas stations worse than others since pump velocity is too high"

Michael H., VA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Engine knock or ping

"On startup, the vehicle makes a loud noise which ends after about 5 seconds. Now it seems to be running on 3 cylinders."

Pedro V., FL (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Oil leaks

"Experienced an oil leak near cam seal leaking on to plastic water pump below, cracking water pump. New gaskets, seals, and water pump. Repair cost of $2200. Water pump is not accessible without taking off plastic intake manifold. Bad design."

Anonymous, TX (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"The car has developed a constant sheen of oil on the rear of engine block and suspension components blow the turbo."

Pedro V., FL (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Car oil gasket started leaking minimally and found during a normal service. Repair is $1500 to be done. Waiting a bit longer before this is done"

James T., FL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"Front end alignment has had to be adjusted often"

Anonymous, GA (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)
Power steering leaks

"Dec 2019 steering started to "Ëœchatter'. took to independent repair shop. replaced gasket & portion of fluid line. cost $500. no problems since repair."

Anonymous, WI (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Shocks or struts

"Weld had broken on one of front suspension shock towers. Rest of replacement was normal wear and tear"

Anonymous, NJ (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Springs or torsion bars

"Rear suspension makes horrible noise when standing on pitched surface. Car performs well, but the noise is annoying. Tech's swear everything is as designed when they put it on a lift"

Anonymous, NJ (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Wheel balance

"Rust buildup on brake discs (car is parked outside) caused vibration, imbalance"

Christopher M., IL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"The problem was related to the injectors. I have always used high octane gas. VW said it must not have been from a reputable supplier"

Anonymous, PA (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Engine rebuild or replacement

"My Jetta has a diesel engine, it had emission modification about two years ago. Last fall, the engine light came on for a problem with emission. My mechanic sent me to the Volkswagen dealership which fixed the problem with no charge."

Markus S., FL (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Carbon builder up on valves necessitated an engine rebuild at 50,000 miles. Mechanics told us this was typical for this year range"

Don G., CO (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)
Head gasket

"Both VW's I purchased have had problems with head gasket. First the passat had a problem and rendered the car inoperable. So I purchased the 2012 Jetta now there is a problem with head gasket; but thank God the car is paid off. I will not purchase another VW vehicle again."

Anonymous, (2012 Volkswagen Jetta SE Unsure)
Turbo or supercharger

"Poorly designed valve on turbo...had to be replaced with a newer design"

Anonymous, AE (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

"Not sure if this is what you want...but the engine would not shut off"

Anonymous, PA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Engine harness

"Just after yearly maintenance on TDI, engine lost power and could not maintain highway speed. Took car immediately to dealer (Lindsay VW in Sterling, VA) and found out the engine cowling was not replaced correctly affecting wire harness causing engin"

Michael H., VA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Auto would not shift out of 2nd gear"

Anonymous, NJ (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)
Ignition switch

"This is the second VW I have purchased and took out extra warranty on the ignition switch because of previous problems. Even with a second warranty I still have sticking and may have to buy another car now that the car is finally paid off. It will not be a VW!"

Anonymous, (2012 Volkswagen Jetta SE Unsure)

"It caused the check engine light to come on, slow to start and faulty operation with jumpiness which caused the vehicle to be unsafe to drive."

Anonymous, CA (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

"Ignition key got stuck in the ignition and was not able to be removed. The issue started as an intermittent reluctance of the ignition key removal, and got progressively worse, and finally permanently stuck and not able to be removed. This seems to be a common problem with this model year. My VW dealer would not absorb the cost of ignition lock replacement, even though this is a common VW issue with this model. But to my surprise, about 2 weeks ago, I received a recall notice from VW, for repairs to be made at no charge. Also, if this repair has already been done, VW will reimburse some of the expense I had previously paid for the repair. I was pleased that VW finally took action on this issue, but it should have been done much sooner. I have already submitted the paperwork for reimbursement, but have not yet received a reply."

Anonymous, PA (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)
Mirrors

"Passenger mirror glass fell off. Dealer replaced it at part cost only, free labour."

Anonymous, BC (2012 Volkswagen Jetta 2.0-L 4 Cyl)
Tailgate, hatch or trunk

"Trunk Lid Fails to Stay Open and Routinely Falls closed due to insufficient force holding it open"

James T., FL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

"Rear hatch latch stopped latching while out on errands"

Anonymous, UT (2012 Volkswagen Jetta S 2.5-L 5 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Cracked diesel particulate filter leading to soot build up on sensor"

Anonymous, IL (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

"Loose clamp cause laud noise"

Ferdinand B., MA (2012 Volkswagen Jetta SE 2.0-L 4 Cyl)

"Dealer improperly serviced car leading to free turbo replacement. When replacing turbo dealer failed to secure electrical harness and allowed radiator fan to cut about 6 wires."

Anonymous, GA (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Clutch replacement

"Replacing a clutch at 50,000 is ridiculous. VW used to build bombproof clutches. Not anymore, apparently. Repair shops tell us that this is the norm for replacing VW clutches. My first VW/Audi went 250K on the original clutch."

Anonymous, CO (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

"Clurch was engaging increasingly up the pedal travel. Dealer recommended replacement. This seems to be excessive wear. Other vehicles have gone 150000-200000miles without excessive clutch wear"

Anonymous, NM (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"There are times when the car lurches repeatedly in slower speeds. Accelerating from a stop light or turning a corner it will hesitate sufficiently to cause a stop in traffic. This is inconsistent but happens frequently. I would like to talk to you"

Twila F., KS (2012 Volkswagen Jetta TDI 2.0-L 4 Cyl diesel)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"door seals on car seem to easily detach from vehicle. They are easy to put back in place, but annoying"

James T., FL (2012 Volkswagen Jetta SE 2.5-L 5 Cyl)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"Failed. Made of plastic."

Anonymous, KY (2012 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

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