From Our President: Greetings From the New CEO

I’m Phil Radford, and as the new president and CEO of Consumer Reports, I’m honored to be connecting with CR’s members here for the first time.

Joining CR has been both a dream come true and a return to my professional roots working at consumer watchdog organizations. From tackling abusive banking fees at Public Interest Research Group to challenging unfair economic policies at Public Citizen, fighting for consumer rights and protections has been a decades-long passion, and I’m deeply excited to continue that work.

I also have a personal connection to CR. As a parent—like so many others, I suspect—I spent many nights desperately trying to coax my newborn back to sleep while also going through CR’s reporting about the latest recalls, what to buy, and what will keep my family safe.

In the past few months, I’ve gotten to see up close the profound impact CR has on millions of Americans. So many spend their money more wisely thanks to our trusted ratings and reviews, and pursue their lives in a safer and fairer marketplace because of our investigations and advocacy.

But there is much more work to be done, as consumers face a growing number of challenges, from companies that have gotten so big they no longer have to compete on price or service to tech companies that spy on us and then sell what they learn to the highest bidder.

There are over 500 people at CR who are dedicated to improving lives—making people healthier, wealthier, and safer. I’m proud to be one of them.