Our Mission

We are an independent, nonprofit organization that works side by side with consumers to create a fairer, safer, and healthier world.

Together with consumers, we champion the principles of choice and voice, safety, privacy, sustainability, transparency, and value in the marketplace.

By rigorously testing products and services and fearlessly investigating where markets have failed, we equip consumers to make smarter choices that improve their lives and strengthen society.

By amplifying consumer voices and building powerful coalitions, we turn public sentiment into action, enforce accountability, and compel business and government leaders to safeguard consumers and uphold their rights.

We believe that a marketplace that serves the good of consumers fuels market competitiveness, improves quality of life, lifts up communities, strengthens citizen engagement, and fortifies our democracy.

Our Vision

We envision a new era of consumer power, where people join together to promote knowledge, transparency, and fairness in the marketplace.