Consumer Reports is an independent, nonprofit member organization that works side by side with consumers for truth, transparency, and fairness in the marketplace. In addition to our rigorous research, investigative journalism, and consumer advocacy, we work with other organizations, including media, consumer groups, research and testing consortiums, and philanthropic partners to inform purchase decisions, improve the products and services that businesses deliver, and drive regulatory and fair competitive practices. 

We also license our content and testing and research data, as well as work with business partners to offer shopping and other consumer services, and may receive fees from these programs. We maintain a strict separation between our commercial operations and our testing and editorial operations. Our testing and editorial teams decide which products to test and review; our external business partners or other third parties do not dictate or control these decisions.

In today's rapidly evolving world, what we do at Consumer Reports must be as transformative and groundbreaking as the new technologies, products and services entering people's lives every day. We are passionate about our work because we know how much is at stake for you. We succeed in our mission every time your family gets a little bit safer, your finances get more secure, new technologies get more trustworthy, and the future gets that much brighter. Together we are creating a safe, fair, and transparent marketplace.

   Download Consumer Reports Strategic Plan (PDF)

What We Do: Research & Testing, Media, and Advocacy What We Do: Research & Testing, Media, and Advocacy

Research & Testing

Research & Testing

8,500+ ratings and reviews. Millions of consumer responses in our survey data.



Product reviews. Investigative journalism and trusted consumer guidance. A leading website. A premier magazine.



Pro-consumer policies, standards and protections. Campaigns that raise consumer voices. Victories in financial services, cars, healthcare, food, and other consumer products.

Shaping the Market
Protecting consumers for more than 80 years:

Founded in 1936, Consumer Reports continues its work to put consumer needs first in the marketplace, achieving substantial victories to ensure that the cars, food, and products we buy are safe, raise the standards for financial services, and improve health and well-being.

More than 6 million members:

Consumer Reports members have access to our flagship and iconic magazine and our best-in-class website that features reviews, ratings and tools to help people navigate the marketplace.

Rating thousands of products and services annually:

Consumer Reports tests, rates, and reviews thousands of consumer products and services at both its testing center in Westchester County, N.Y., and its auto test center in Colchester, Conn.

Championing the consumer:

We work together with our members to put consumer-protection practices, policies and laws into place across the states and in Congress, and with corporations that directly service consumers.