If you're like a lot of Americans, you have a checking account at one of the nation's four largest banks: Bank of America, Chase, Citibank, and Wells Fargo. Together, these four banks hold about 40 percent of all U.S. commercial bank assets.
In our survey of some 49,000 subscribers, all four megabanks scored in the bottom fifth of our overall bank rankings. It’s not because their services were poor—our readers were satisfied with them overall. Rather, survey respondents told us they found better banking alternatives at more than 60 smaller banks—including some that operate mostly online.