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Consumer Reports' ratings for Banks & Credit Unions are not current. We will be updating the ratings soon. Models in this ratings table may no longer be available or might have limited distribution. Please see our Banks & Credit Unions buying guide for more information.

TOTAL RESULTS

CREDIT UNIONS
Overall Satisfaction Score
Service Name
Customer service
Website usefulness
Ease of online transactions
Convenience of hours
Convenience of locations
Wait times
Northeast region
South region
Midwest region
West region
NA Affinity Federal Credit Union
Affinity Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA Alaska USA Federal Credit Union
Alaska USA Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Alliant Credit Union
Alliant Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
Yes
Yes
NA America First Credit Union
America First Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA American Airlines Credit Union
American Airlines Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Apple Federal Credit Union
Apple Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA BECU
BECU
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
Yes
NA Bellco Credit Union
Bellco Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Bethpage Federal Credit Union
Bethpage Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA CEFCU (Citizens Equity First Credit Union)
CEFCU (Citizens Equity First Credit Union)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
Yes
NA California Coast Credit Union
California Coast Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Coastal Credit Union
Coastal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Credit Union 1
Credit Union 1
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
Yes
NA DCU (Digital Federal Credit Union)
DCU (Digital Federal Credit Union)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA DFCU Financial
DFCU Financial
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No
NA Delta Community Credit Union
Delta Community Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Desert Financial Credit Union
Desert Financial Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA EECU
EECU
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA ESL Federal Credit Union
ESL Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA Eastman Credit Union
Eastman Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Elevations Credit Union
Elevations Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Ent Credit Union
Ent Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA First Tech Federal Credit Union
First Tech Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Georgia's Own Credit Union
Georgia's Own Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Golden 1 Credit Union
Golden 1 Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Hudson Valley Federal Credit Union
Hudson Valley Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA Idaho Central Credit Union
Idaho Central Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Inspirus Credit Union
Inspirus Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Kinecta Federal Credit Union
Kinecta Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Lake Michigan Credit Union
Lake Michigan Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
Yes
No
NA Landmark Credit Union
Landmark Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No
NA Langley Federal Credit Union
Langley Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Logix Federal Credit Union
Logix Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Members 1st Federal Credit Union
Members 1st Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA Michigan State University Federal Credit Union
Michigan State University Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No
NA Mission Federal Credit Union
Mission Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Mountain America Credit Union
Mountain America Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Navy Federal Credit Union
Navy Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
Yes
Yes
Yes
NA North Carolina State Employees' Credit Union (SECU)
North Carolina State Employees' Credit Union (SECU...
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Northwest Federal Credit Union
Northwest Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA OnPoint Community Credit Union
OnPoint Community Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Oregon Community Credit Union
Oregon Community Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA PSECU (Pennsylvania State Employees Credit Union)
PSECU (Pennsylvania State Employees Credit Union)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA Patelco Credit Union
Patelco Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA PenFed (Pentagon Federal Credit Union)
PenFed (Pentagon Federal Credit Union)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
Yes
NA Provident Credit Union
Provident Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA RBFCU (Randolph-Brooks Federal Credit Union)
RBFCU (Randolph-Brooks Federal Credit Union)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Redstone Federal Credit Union
Redstone Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Redwood Credit Union
Redwood Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA SEFCU (State Employees Federal Credit Union, NY)
SEFCU (State Employees Federal Credit Union, NY)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA San Diego County Credit Union
San Diego County Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA SchoolsFirst Federal Credit Union
SchoolsFirst Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Security Service Federal Credit Union
Security Service Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
Yes
NA Space Coast Credit Union
Space Coast Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Star One Credit Union
Star One Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Summit Credit Union
Summit Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No
NA Suncoast Credit Union
Suncoast Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Teachers Federal Credit Union (NY)
Teachers Federal Credit Union (NY)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA Tinker Federal Credit Union
Tinker Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Tower Federal Credit Union
Tower Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA UNIFY Financial Credit Union
UNIFY Financial Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA University Federal Credit Union
University Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA University of Wisconsin Credit Union
University of Wisconsin Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No
NA Virginia Credit Union
Virginia Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Visions Federal Credit Union
Visions Federal Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
Yes
No
No
No
NA VyStar Credit Union
VyStar Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
Yes
No
No
NA Washington State Employees Credit Union (WSECU)
Washington State Employees Credit Union (WSECU)
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Wescom Credit Union
Wescom Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
No
Yes
NA Wings Financial Credit Union
Wings Financial Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No
NA Wright-Patt Credit Union
Wright-Patt Credit Union
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
No
No
Yes
No