Protection of Information
We want to give you control over how we use your information.
Here is how to opt-out of receiving communications from us:
Opting out of email communications (promotional, email newsletters, Ratings alerts, non-transactional member communications, and consumer policy and mobilization communications)
If you subscribe to any of our digital services and print publications (for example, Consumer Reports magazine or the Consumer Reports website), participate in our programs, or sign up for alerts or email newsletters, we may send you promotional emails about our other products and services or to ask you about your experience.
If you register to receive consumer policy and mobilization communications or take action on a policy issue, we may send you email communications about consumer policy issues, other Consumer Reports products, services and programs, or to ask you about your experiences.
Opting out online
You can opt out of receiving these email communications from us by following the instructions and links provided at the bottom of each email. If you use this method, you will stop receiving promotional emails only from the line of business or business unit that sent you the message.
If you are a subscriber to one of our paid products or services, you can manage your email communication preferences on your personal account page by clicking here.
If you wish to change your preferences for policy and mobilization email, click here.
Opting out by telephone
You may also opt out of receiving these email communications by calling us at 1-800-333-0663.
Please allow up to 10 business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process.
Opting out of receiving email or other communications from us will not affect your receipt of service-related communications such as those relating to your account, order confirmations, renewal/expiration notices, and payment card notifications.
Opting out of postal mail promotional communications
Opting Out Online
If you subscribe to any of our paid products, services or programs or to any of our email newsletters or we receive your name and address from a third party, we may send you by postal mail promotional materials about our other products, services and programs. We may also share your postal mail contact information with third parties for their marketing purposes as described in the Sharing for Marketing Purposes section. If you do not want us to send you these promotional mailings or to share your contact information with third parties, please click here to manage your postal mail preferences or contact Member Support.
Opting out by calling or writing
Another way you can opt out of having promotional materials sent to your postal mailing address is by calling us at 1-800-333-0663 or by writing to us at:
Attn: Opt Out Preference Center
PO Box 2109
Harlan, IA 51593
If you are writing to us, please include your full name and street address and specify which type of promotional postal communications you no longer wish to receive.
Opting out through the Direct Marketing Association (DMA)
If you reside in the United States, you may also opt out of receiving promotional communications through the Direct Marketing Association (DMA). Canadian residents may visit the Canadian Marketing Association (CMA) web site to be removed from marketing lists used by Canadian Marketing Association members.
It can take up to 8 weeks for your postal mail opt out request to become effective. During that time you may continue to receive promotional mailings that were already in process.
Opting out of fundraising communications
If you wish to opt out of receiving fundraising communications from us, please click here. You may also call us at 1-800-333-0663 or write to us at:
P. O. Box 96552
Washington, DC 20090-6552
Because we schedule many fundraising communications in advance, it may take up to 8 weeks for an opt out request to become effective.
Opting out of consumer surveys
We have supplementary policies that specifically address information collected through participation in our consumer surveys. You can stop receiving consumer surveys by following the opt out instructions in each survey email invitation. You can also stop receiving future surveys by calling us at 1-800-333-0663 or by writing to us at:
Consumer Reports Customer Relations
Attn: Member Support
101 Truman Avenue
Yonkers, NY 10703
If you are writing to us, please include your full name and email address.
Opting out of digital advertising
To help maintain our independence and impartiality, we accept no outside advertising. However, we may place ads for our CR Products on our own websites and online properties, as well as on other websites and online properties you visit. Ads for CR Products may be customized to your interests and preferences based on information collected as you browse online. Tracking technologies like cookies and web beacons are used for these purposes. You can opt out of interest-based advertising, as well as advertising on your mobile device, by visiting TrustARC’s Ad Preference Manager.
Certain third parties that provide us with analytics services employ their own tracking technologies, such as cookies, when you visit our digital services. Those third parties are able to collect information about your online activities across CR’s digital services and other websites and online services. You can opt out of data collection by some of these data providers as follows:
Do Not Track: Some Internet browsers include the ability to transmit “Do Not Track” signals that give consumers control over the collection and use of web browsing information. Consumer Reports does not process or respond to such signals in users’ web browsers at this time.
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