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    Lincoln MKS v.s Cadillac XTS review

    Two big, opulent American sedans fall short of expectations

    Consumer Reports magazine: January 2013

    Lincoln MKS (left) and Cadillac XTS

    A face-off between the flagship luxury sedans from Cadillac and Lincoln used to be a center-ring event. Not anymore. With German and Asian automakers continually raising the bar in this category, the new Cadillac XTS and the updated Lincoln MKS are now little more than a sideshow among more inviting and higher-rated models. Watch our video reviews of the Cadillac XTS and the Lincoln MKS.

    Of the two, the XTS is a considerably better car. But its 79 overall road-test score still places it near the bottom of this competitive class and well short of the top-rated Audi A6 and Infiniti M37. The MKS scores too low for us to recommend and sits in the cellar of our luxury-sedan ratings.

    The $57,200 XTS replaces the plush DTS and sporty STS sedans at the top of Cadillac's lineup. It is wonderfully luxurious, with a very spacious and well-appointed cabin and a roomy trunk. But the car lacks the silky ride you'd expect from a big Caddy, and although it handles well for its size, it doesn't have the finesse or brawn of the better German and Asian competitors.

    The XTS is also hampered by a new high-tech infotainment system called CUE (for Cadillac User Experience). The system is so convoluted and frustrating that it detracts from the XTS's pampering environment (see "Missed CUE," below). Though the XTS scored well enough, we don't recommend the model because it's too new for us to have reliability data.

    At $50,070 for our loaded test car, the MKS costs much less than the XTS and offers plenty of features. But they don't make up for the car's basic flaws, including a cramped driving position and limited visibility. Moreover, handling is ungainly, the ride is neither isolating nor adequately composed, and the 3.7-liter  V6 engine is coarse. A recent update added the MyLincoln Touch infotainment system, making the controls confusing, distracting, and frustrating.

    Buyers would do much better with the roomy, well-appointed, and less expensive Chrysler 300 or Hyundai's Genesis or Equus.

    Less than supple

    Cadillac XTS

    Though the XTS and the MKS deliver great isolation from road noise, their engines can sound gruff when pushed.

    Neither car has a true luxury-car ride. The XTS is not as velvety on the road as many competitors, and its low-profile tires tend to slap a bit over road joints. A Sport mode stiffens up the shocks some but doesn't significantly ratchet up agility. The MKS's suspension allows impacts to come through harshly. It has three modes. When driving in Comfort mode, undulations on the highway can make the car feel floaty, like a boat riding over waves. The Normal mode quells the buoyancy but amplifies some of the impacts. Sport mode only makes the MKS's suspension feel jittery.

    The XTS has impressive handling for a big luxury car, exhibiting little body lean.

    It navigated our avoidance maneuver at a commendable speed. The MKS, on the other hand, felt ponderous and lumbering, with little steering feedback. Electronic stability control had to work overtime for our testers to thread the avoidance maneuver, posting a low speed.

    The cars have six-speed automatic transmissions mated to their  V6 engines. The XTS's is smooth and responsive. The MKS's gearbox is less refined, with lagging shifts that sometimes arrive with a thud. Both engines use regular fuel and deliver similarly strong acceleration, although at 22 mpg overall the XTS is more fuel efficient than the MKS at 20.

    All-wheel drive is optional on the cars. A 365-hp turbocharged EcoBoost V6 is available in the MKS; it delivers effortless acceleration.

    From cushy to complicated

    Lincoln MKS

    The interiors have abundant upscale materials, and the fit and finish is commendable in both cars. The XTS's interior is General Motors' best effort to date and is comparable to some of the finest interiors in this category.

    Drivers have more room in the XTS. The Lincoln feels cramped, with a wide console and sill and more intrusion into left foot space. Each has a wide range of power seat and steering-wheel adjustments.

    Sightlines are impaired in both cars, although the XTS has a standard backup camera. Small windows, thick pillars, and high windows make driving the MKS feel like sitting inside a tank turret, and a backup camera is only optional. Both of our cars also came with blind-spot monitoring, forward-collision warning, and rear cross-traffic alert. Our XTS also has lane-departure warning. Many of those safety systems sound an alert or set off a vibration in the Cadillac's driver seat. That gets your attention without alerting other occupants. But we found that it was sometimes hard to identify which system was alerting us.

    The XTS's front seats are big and well padded and provide good overall support. Cushions that adjust for thigh support come on higher trim levels. Two passengers will find it comfortable in back, but the bench isn't quite wide enough to comfortably fit three.

    Front seats in our MKS are supportive enough but are narrow and flat. The rear seat is roomy enough for three, but the cushion's support lags over time.

    Cadillac's CUE system is so frustrating that it almost makes us pine for our MKS's MyLincoln Touch. Both replace almost all of the physical buttons and knobs in the cabin. Inputs are made through a touch screen and by tapping flush surfaces. MyLincoln Touch is somewhat easier to navigate; CUE has bigger fonts and clearer screens. But neither system works well. The only redeeming qualities of the systems are the voice controls and the ability to easily integrate mobile electronics.

    These large cars have the spacious trunks you'd expect, but each has a small opening. Rear seats fold down in 60/40 sections to create more room in the XTS. The MKS has only a small pass-through.

    Missed CUE: Cadillac’s frustrating new control system

    Dashboard one-upmanship has gone into overdrive lately as automakers introduce more electronically controlled infotainment systems. Most are more complicated and distracting to use than traditional controls. But Cadillac's new CUE system is the most annoying we've seen yet.

    Like the similar MyFord/MyLincoln Touch system, CUE (for Cadillac User Experience) uses a center touch screen, speech recognition, steering-wheel-mounted controls, and flush capacitive switches that respond to a touch or sliding motion.

    CUE looks beautifully high-tech, with a sea of piano black and chrome trim. It's easy to connect a smart phone, voice commands are comprehensive, and screen graphics are mostly easy to read. But we found that using the system can be maddening.

    It's a long reach to the touch screen, a nuisance for something with which you're supposed to easily interact. The screen is prone to glare, it doesn't always respond to a touch, and it's easy to hit the wrong spot.

    The touch screen and the accompanying capacitive switches are designed to provide tactile feedback so that you know you pressed them successfully, but that doesn't always work promptly, if at all. The buttons don't always respond correctly to touch, either, which is very annoying when you're trying to adjust the audio volume.

    In navigating the system, you often need to change to a different screen. But some onscreen buttons don't appear until your finger gets close, which increases the time it takes to perform a function.

    Moving through some menus is done by swiping the screen, like with a smart phone or tablet. It may look impressive in a showroom demonstration, but that fussy move works better for controlling handheld electronics when not driving. It also makes the screen a smudgy mess.

    Many owners may resort to using voice commands, especially to work the audio. The system works well at selecting radio stations or songs from an iPod.

    The XTS comes with an Apple iPad loaded with a tutorial app for CUE. But we found that even using the tutorial is awkward. We also question whether any car should be so complicated that such a primer is necessary.

    We've criticized other control systems in the past—including BMW's iDrive, Audi's MMI, and some versions of Ford's MyFord/MyLincoln Touch—but we'd take them over CUE. That said, Chrysler's Uconnect touch-screen system tops them all, offering comparable capability while being easier to use.



      Cadillac XTS Lincoln MKS
    Highs Roomy interior and trunk, seat comfort, fit and finish, quietness, braking, transmission Quietness, rear-seat room, fit and finish
    Lows Frustrating CUE driver interface, ride not plush enough, visibility, small trunk opening Frustrating controls, uncomposed ride, transmission, narrow cockpit, visibility, turning circle, small trunk opening
    Trim line Premium Base
    Drivetrain 304-hp, 3.6-liter  V6 engine; six-speed automatic transmission; front-wheel drive 304-hp, 3.7-liter  V6 engine; six-speed automatic transmission; front-wheel drive
    Major options Sunroof, rear sunshades Navigation, rear camera, blind-spot monitoring, adaptive cruise control, forward-collision warning, moonroof, power adjustable pedals
    Tested price $57,200 $50,070

    More test findings

      Cadillac XTS Lincoln MKS
    Braking Excellent, with a responsive pedal and very short stops from Brembo front brakes Very good, with a fairly responsive pedal.
    Headlights Xenon HID lamps provide good visibility overall but have a sharp upper cutoff. Standard HIDs provide very good visibility but have a sharp cutoff. Automatic high beams work well.
    Access Easy, but sills are a little wide. Easy enough, but the door sills are wide and door openings are small for a big car.
    Visibility Thick pillars, a high and deep rear deck, and a small glass area diminish the driver's view out. Rear-camera, cross-traffic alert, and blind-zone monitoring systems all work well. Thick pillars, small rear windows, and a high rear deck diminish the view. Rear-camera, cross-traffic alert, and blind-zone monitoring systems work well.
    Cabin storage Moderate, with a hidden cubby behind center controls. Modest overall.
    Head restraints No center-rear restraint. Front pair adjusts fore and aft for comfort. The center-rear has no restraint and is not tall enough to provide adequate rear-crash protection for adults. The outboard restraints don't adjust.
    Child seats Some rear-facing seats may be difficult to secure with safety belts. LATCH anchors are available in all rear positions but are hard to reach. The lower LATCH anchors and the outer top-tether anchors can be difficult to access.

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