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Re-activateIn this year-end, special edition of the podcast, Consumer Reports Senior Editor Tod Marks – who has been busy posting seasonal tips on the Holiday Shopping Blog – joins us to discuss the dreaded, post-holiday ritual: Returning unwanted gifts to stores and online merchants.
Some of the points covered by Tod include the new "Big Brother" approach some stores are taking to track customers who return too many items, "gift-card gotchas" and other tips you'll need to know as you try to return items, including big-ticket electronics.
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Tell us your thoughts about this podcast by e-mailing us at: podcaster@cro.consumer.org
If you missed our previous episodes, you'll find the first episode here, the second episode here, the third episode here, and the fourth episode here.
—Paul Eng
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