Kenmore HE5t Steam Washer: First Look

Price we paid: $1,600

Date of Consumer Reports full report: February 2008

What it is. This front-loading washer, model 4778, is an updated version of the HE5t model we've previously tested, but it adds Steam Treat, which is supposed to enhance cleaning performance.

When you push the button to select the Steam Treat option, available for five of the machine's wash cycles, the water temperature is automatically set to warm. As the wash cycle progresses, the water is slowly heated and steam is introduced into the tub. Sears claims the steam washer will provide "optimal removal of organic stains" (food and blood) and "temperature-sensitive stains" (oil), and is designed for "heavily soiled loads that need improved stain treatment, loads with multiple types of stains, or loads you suspect as having stains, but are afraid may have been missed."

This Energy Star–qualified appliance is available at Sears stores nationwide. It comes in white or red (shown; Sears calls it Barolo) and has a stainless-steel wash basket, a sanitize temperature, and a clean-washer cycle to keep the interior clean (we haven't tested those features).

What we liked. In initial testing, the HE5t has delivered excellent wash performance with and without the steam option. However, when using the steam option, performance has been somewhat better. Among its appealing features are an extra-large capacity (a claimed 4.0 cubic feet), quiet operation, and high marks for water and energy efficiency.

What we didn't like. The long cycle times. A load using the heavy-duty cycle runs 1 hour, 40 minutes—not uncommonly long for a front-loader--and more than 2 hours with the steam option. The HE5t also has proved to be not as gentle on clothing in small and large loads as most of the other front-loading machines we're testing.

Our initial take. Our preliminary testing shows this washer to be a top-notch appliance, though it is expensive. Indeed, you can get similar washing performance from the nonsteam HE5t for several hundred dollars less.

Use our free buying advice if you're in the market for a new washing machine and learn how to set up a laundry room near your living space. And look for our latest report on washers and dryers in the February 2008 issue of Consumer Reports.