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Re-activateUnless you've become a recent devotee of spartaneity, you've probably seen one of the TV or print ads for the Heat Surge Roll-N-Glow Electric Fireplaces, commonly called Amish heaters. In the ads, Amish craftsmen radiate calm contentment as they craft wood mantels for the Heat Surge space heaters. The ads are so popular that they've generated the requisite parodies on YouTube. (Read the Consumer Reports review of the Amish heater.)
The Better Business Bureau has received complaints about a range of issues related to the heaters, including customer service, pricing, and service. Still other consumers have taken issue with Heat Surge's ads. As the Los Angeles Times reported last week, a BBB probe revealed that some of the people pictured in the ads are Amish and that the mantels, unlike the China-made heaters, are manufactured in this country.—Gian Trotta
Essential information: Heat Surge claims the heaters will help you "save big on your heating bills." (You can, if you employ zone heating.) "Don't Let Energy Savings Go Up and Out the Chimney" includes proven ways to save energy during heating season, with information on space heaters, programmable thermostats, and wood- and pellet-burning stoves.
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