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    LG launches English, Spanish "how-to" DTV converter box websites

    Consumer Reports News: April 23, 2009 03:00 PM

    LG Electronics, which sells Zenith-brand DTV converter boxes, has launched English- and Spanish-language websites to help consumers hook up their DTV converters, according to a report in the trade publication CE Daily. The sites contain photos and instructions for connecting a converter using either standard RF coaxial or A/V connections, and it includes advice about using a VCR. There's also a link to AntennaWeb for help choosing the right antenna.

    The company was prompted to create the two websites—Connect Your Box and Connecte Su Convertidor—after its customer-service reps received thousands of calls from consumers who were confused about the connection process.

    For more information about DTV converters, check out our video above, see Consumer Report's free Ratings, and read our How to Choose buying advice. —James K. Willcox


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