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    Jaguar XF: The fix is in

    Consumer Reports News: June 23, 2009 01:52 PM

    As promised, here's the follow up to our initial dealings with our Jaguar dealer, chronicled in "Saga of the Jaguar XF fix."

    As it turns out, the part came in a couple of days later and the dealer promptly called to schedule an appointment. They even offered to pick up the car and return it when fixed. But since I drive by the dealer every day, I figured I'd simply drop it off and take a loaner.

    Thankfully, this time I got a new XF with only 400 miles on it. Maybe they read the earlier blog, where I pointed out that an Isuzu Ascender is a less-than-appropriate loaner car for a Jaguar owner.

    The dealer called around lunch time and said that the car was fixed. I picked it up on the way home, and –surprise, surprise–everything's working fine. (Admittedly, after some back and forth on getting parts to replace the window regulator.) While at the dealership, I noticed that the $120,000 XKR convertible I had jokingly asked for a loaner last time now had a sold sticker on it.

    Our XF is purring along fine now. Maybe our cat does have nine lives.

    --Rick Small


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