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Re-activateA recent Consumer Reports survey found that of those CR readers who combined their TV, phone, and Internet services under one provider, 85 percent were so satisfied they would do it again.
Overall, fiber optic services received top scores in our latest Ratings of bundled telecom services (available to subscribers). Cable companies ranked around the middle of the pack, with the notable exceptions of Wow, Insight, and Bright House, which rivaled the fiber optic services.
While many telecoms try to lure their customers into bundling all three services under their company's roof with promotions and gifts, beware those "deals"with fishy fine print. This Verizon FiOS ad, for example, promises a year of Internet, TV, and phone service for $90, but locks you into a two-year contract and ups the rate to $110 in the second year.
For more on bundled telecom services, see our report in the February issue of Consumer Reports. Also check our Ratings of TV, Internet, and phone service providers (available to subscribers.)
–Nick K. Mandle
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