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    Toyota acceleration complaints continue after recall work done

    Consumer Reports News: March 05, 2010 05:46 PM

    Complaints of unintended acceleration in Toyotas may not end with the recent recalls. In fact, the government is still receiving new complaints about cars that have experienced the problem even after having the recall work performed.

    For example, one owner of a 2010 Toyota Camry says:
    "On 2/12/10 my 2010 Toyota Camry received an acceleration fix. In addition I was informed a fail-safe computer program was put in. On 2/17/10 as I was entering my parking slot, the car did an unintended sudden acceleration without my foot being on the accelerator. I was pressing the brake. I jammed both feet into the brake. After 3 seconds, as my car was climbing up a snow bank, it stopped. The engine was idling while my gear shift was in drive...."
    The owner of a 2009 Toyota Matrix also says:
    "I have a 2009 Toyota Matrix. I purchased it in November of 2008. In October of 2009 the car had roughly 7,000 miles on it. I experienced my first incident of unintended acceleration.... I had two more similar incidents in the following months.... When I heard about the Toyota recall I immediately called and had my car serviced. The Toyota dealer did recall work on my brakes and gas pedal on February 10th, 2010. On February 26th, I was driving about 5 mph in a parking area with my son. I put my foot on the brake and I felt the car push forward. I put my other foot on the brake as well. My son said, 'Its doing it again Mom!' I put it in neutral and we both heard the engine wind out like I had pushed the gas pedal to the floor. This obviously means the recall 'fix' isn't working! I contacted my dealer and am getting a loaner car. I am very concerned what this means in terms of future safety and my monetary investment in this car...."
    The National Highway Traffic Safety Administration (NHTSA) reports that it now has 60 such complaints on recalled Toyotas.

    It remains unclear what may be causing the problem. According to Congressional testimony last week, NHTSA is conducting a deeper investigation into whether electronics could be causing the problem. Whether or not there are electronic problems, there could still be additional mechanical problems or human interface issues such as pedal placement and design.

    Be sure to follow Consumer Reports Cars blog (RSS) and Twitter (@CRcars) to keep up with the latest information and advice, also see our unintended acceleration guide.

    Eric Evarts

    Related:
    Consumers Union calls for changes to strengthen U.S. car-safety net
    Toyota reportedly worked with feds to save $100 million in recalls
    Eight things that can dramatically improve auto safety
    Five key fixes automakers should make now to reduce unintended acceleration
    Unintended acceleration stories wanted
    How to tell if your Toyota is affected by the recent recalls


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