Haggling works--even online, says our poll

Consumer Reports News: November 02, 2010 08:08 AM

"Haggling works"

If you haven't found the right deal on that new tablet computer, e-book reader, or video game accessory, here's a thought: Why not make your own deal? As we report in our December, 2010 issue of Consumer Reports magazine, bargaining your way to a better price really can work—whether you're shopping in a bricks-and-mortar store or online. From our news release on the first 2010 CR Holiday Shopping survey:

Hagglers may have a better chance of getting a break at an independent store or at a regional chain than they would at a national retailer. In Consumer Reports' survey, of those customers who asked for a better price, more than half were successful. Average savings were $165 for TVs and $105 for computers. Though only 2 percent of respondents dickered online, those who did were just as successful overall as the in-store negotiators.

But only one in eight buyers even attempted to negotiate a better price. So don't be one of the shy ones! Get in there and dicker, and save yourself some money this holiday season.

Consumer Reports offers sage advice to the would-be haggler:

CR Money Special: Haggling For Everything Is New Rule in a Down Economy. Included in this story are the seven most important tips to keep in mind when you're striking a bargain.

How to haggle for a better bundle: Here's what to say. An actual script for getting a better deal on a bundle from your telecom company. Feel free to adapt it to other bargaining situations!

Carol Mangis


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