HP inkjet printer lawsuit reaches $5 million settlement

Consumer Reports News: November 17, 2010 04:55 PM

Affected models include the HP Deskjet D1660

Got an HP inkjet printer that always seems to be running low on ink? It might not be your imagination. Hewlett-Packard has reached a settlement (HP Inkjet Printer Litigation, Case No. C05-3580 JF) that covers scores of HP models sold between September 2001 and September 2010. 

The class action actually involved three separate suits. In one, the charge was that HP inkjet printers indicated they were low on ink even when they weren't. In another, plaintiffs claimed their printers used color ink in addition to black ink when printing. The final suit claimed that ink cartridges shut down even when ink clearly remained.

In all three scenarios, owners of affected models could end up spending more on replacement cartridges than necessary. As part of the proposed settlement, HP will contribute up to $5,000,000 in e-credits to class members. Before you quit your day job, you should note that $6 is the most any one member will receive. To earn your e-credit, you'll need to complete an electronic claim form by February 15, 2011. The complete list of affected models is available here (PDF).

—Daniel DiClerico

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