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Ooma adds free 911 Alerts feature to its basic service

Consumer Reports News: May 09, 2012 08:08 AM

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Ooma, an alternative VoIP phone service that earned top Ratings in our most recent telecom survey, announced today that its 911 Alerts feature would be extended to its Basic service customers in the U.S. and Canada. The feature was previously available only to Premium subscribers.

To use the 911 Alerts feature, Ooma subscribers enter up to three emergency contacts, either e-mail addresses or mobile-phone numbers, via the device's control panel. If a subscriber should then call 911, Ooma sends an automatic alert to these contacts.

Ooma equipment costs $200 and up, but unlimited domestic calling is free (though you pay $3.50 a month in taxes) and international rates are rock-bottom. Premium subscribers pay an extra $9.99 a month for extra features such as three-way conferencing and voicemail forwarding to e-mail.

Cut your telecom bill [results of Consumer Reports' telecom survey, June 2012]

Carol Mangis

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