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The right contractor can ensure your remodel runs smoothly—saving you headaches and money in the process. But hiring the right pro isn't always easy. Start by asking friends and neighbors for referrals or visit the website of the National Association of Home Builders, for a list of local builders' associations, which will offer referrals. Then, follow these steps.
Do a background check
Once you have a list of possible candidates, call the Better Business Bureau to ask about complaint histories. One or two gripes shouldn't necessarily induce you to look elsewhere. But be wary of a contractor with more problems than that.
Check licenses and insurance
Ask to see each contractor's license and proof of insurance. If you arrange to have work done by an unlicensed or uninsured contractor, you may be liable for injuries or damages that occur.
Check references
Request a list of recent clients. Call each one and ask penetrating questions like these:
For more information from the experts at Consumer Reports as well as kitchen and bath designers see our guides to updating your kitchen and remodeling your bathroom. Both reports include the top-performers from our tests of appliances and home improvement products.
Adapted from Consumer Reports Kitchen Planning & Buying Guide, on newsstands now.
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