HP Pavilion 11M-AD013DX x360

Alert

In January 2018 HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were shipped with specific HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations sold worldwide from December 2015 through December 2017, and/or were sold as accessories or provided as replacements through HP or an authorized HP Service Provider. These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important for consumers with these computers to check whether their particular battery is affected.

Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. Consumer Contact: HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.

An 11.6-inch convertible laptop tested with Windows 10 Home, an Intel Pentium N4200 1.1GHz processor, 4GB of memory, Intel HD Graphics 505 graphics, a touchscreen, and a 500GB hard drive.

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CR Expert Take

How did it perform in our owner surveys and expert lab testing?

Overall Score

The Overall Score for this model incorporates our expert lab test results, as well as ratings for that brand’s reliability and owner satisfaction from our annual product owner survey of members.

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Current Range of Tested Laptops

What goes into the Overall Score?

OWNER SURVEYS

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Performance

/ 5

Display

/ 5

Ergonomics

/ 5

Versatility

/ 5

Battery

/ 5

Portability

/ 5

Color

/ 5

Battery Life - web (hr.)

/ 5

Battery Life - video (hr.)

/ 5

Weight (lbs.)

/ 5

Touch screen

/ 5

2-in-1

/ 5

Thin & light

/ 5

Battery life

/ 5

Detailed Test Results

Performance: Overall this laptop's performance was only fair, well below that of many models but still good enough for routine tasks like email, word processing and web browsing. Compared to other tested laptops, performance was okay but on the slow side for common tasks such as web browsing or video conferencing. You would notice this most when opening up applications. Performance was okay but on the slow side when composing documents, working on data spreadsheets, and running other productivity tasks, and its speed was adequate for manipulating filters on images, converting and editing videos, and rendering models and calculating simulations.

Portability: This laptop is a fair choice for traveling. At 6.25 hours, battery life was adequate but not notable. At 3 pounds, weight was typical for a laptop this size.

Ergonomics: Some features of the keyboard, touchpad, and labeling, were well-designed, and were comfortable or convenient to use. The keyboard has large keys and was comfortably sized. Its high contrast letters were easy to read. The power button was well-labeled, but it was inconveniently placed, either difficult to reach or too easy to accidentally press. The touchpad was uncomfortably small, providing less space for gestures than most others tested.

Display: The display quality was good overall. Colors were in the ballpark, though not completely accurate. The display has a wide viewing angle, especially important if more than one person needs to see the screen at a time, say, for a video or presentation. The touchscreen is smooth enough for fast swipes, and fingerprints clean off easily.

Useful features and attributes on this model include: Laptop converts to a touchscreen tablet to be used as either a laptop computer or a tablet. You can connect common external devices such as hard drives and Blu-ray burners to the USB 3.1 ports for maximum performance. This laptop is compatible with HDMI for connecting to an HDTV.

Downsides: There's no optical drive like a CD or DVD reader, so you'll have to buy an external drive if you need one. The battery is not easily removable.

About

The HP Pavilion 11M-AD013DX x360 is an 11.6-inch convertible laptop with a screen resolution of 1366 x 768. It has 4GB of memory and a 500GB hard drive. It has an Intel Pentium N4200 1.1GHz processor and Intel HD Graphics 505 video adapter but no dedicated video memory. But it lacks an optical drive for burning CDs or DVDs. It was tested with Windows 10 Home installed.

The Pavilion 11M-AD013DX x360 has an SD memory card reader for digital photography, a touch screen, and 3 full-size USB ports built-in on the laptop. It has HDMI out for connecting to an HDTV. You can connect to the internet using an 802.11n router, which uses an older WiFi standard, or an 802.11ac router, which has the latest, faster WiFi standard.

The Pavilion 11M-AD013DX x360 measures 11.63 inches wide by 0.8 inches high by 7.97 inches deep and it weighs 3lbs. It's backed by a 12 month warranty, with 12 months of free tech support by telephone.

Brand Reliability & Satisfaction

#? in Reliability of all Laptop Brands

Did the brand perform consistently well over time?

PREDICTED RELIABILITY SCORE

/ 100

Predicted brand reliability ratings are based on estimated problem rates for newly purchased Chromebooks, adjusting for the status of extended warranty or service contract, within the first three years of ownership. Ranked #? of 14

Would our members recommend this brand?

OWNER SATISFACTION SCORE

/ 100

Owner satisfaction ratings are based on the proportion of members who are extremely likely to recommend their chainsaw brand to their friends and family. Ranked #? of 14

Source: Consumer Reports' 2023, 2024, and 2025 Winter Surveys

Features & Specs

Features

Memory-card reader

Yes

Facial recognition

Fingerprint reader

Hand gesture control

Blu-ray or DVD

None

Suitable for gaming

Specs

Display size (in.)

11.6

Convertible

Detachable

Display type

Operating system (as tested)

Windows 10 Home

Processor brand

Processor model name

Memory (GB)

Storage (GB)

500

Integrated graphics brand

Integrated graphics model

Dedicated graphics brand

Dedicated graphics model

Native resolution

Max Refresh Rate

Max Color Bit Depth

Height (in.)

0.8

Depth (in.)

Width (in.)

11.6

Thin and light

Warranty length (mos.)

Tech support length (mos.)

Battery capacity (WHr)

Comes in S Mode

Processor

Intel Pentium N4200 1.1GHz

Optical drive

None

LCD resolution

1366 x 768

EPEAT level

Video adapter

Intel HD Graphics 505

Energy Star

Video memory (GB)

Connections

WiFi

Ethernet

Number of USB-A

Number of USB-C

Thunderbolt port

Digital video out

Yes

HDMI output

Yes

DVI video out

WiFi type

802.11ac

Gigabit Ethernet

VGA video out

USB sleep and charge

USB port

Number of USB ports

Price & Shop

HP Pavilion 11M-AD013DX x360

CR Expert Take

Overall Score

What goes into the Overall Score?

Detailed Test Results

About

Brand Reliability & Satisfaction

Brand Reliability & Satisfaction

Features & Specs

Features & Specs

Features

Specs

Connections

Price & Shop

Price & Shop

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