HP Pavilion 14 x360

Alert

In January 2018 HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were shipped with specific HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations sold worldwide from December 2015 through December 2017, and/or were sold as accessories or provided as replacements through HP or an authorized HP Service Provider. These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important for consumers with these computers to check whether their particular battery is affected.

Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. Consumer Contact: HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.

A 14-inch convertible laptop tested with Windows 10 Home, an Intel Core i5-8250U 1.6GHz processor, 8GB of memory, Intel UHD graphics 620 graphics, a touchscreen, and a 128GB solid state drive.

Unlock to see our ratings and compare products side by side

CR Expert Take

How did it perform in our owner surveys and expert lab testing?

Overall Score

The Overall Score for this model incorporates our expert lab test results, as well as ratings for that brand’s reliability and owner satisfaction from our annual product owner survey of members.

Unlock ratingswith membership.

Current Range of Tested Laptops

What goes into the Overall Score?

OWNER SURVEYS

Learn More

Portability

/ 5

Performance

/ 5

Display

/ 5

Ergonomics

/ 5

Versatility

/ 5

Color

/ 5

Battery Life - web (hr.)

/ 5

Battery Life - video (hr.)

/ 5

Weight (lbs.)

/ 5

Touch screen

/ 5

2-in-1

/ 5

Battery life (hr.)

/ 5

Thin & light

/ 5

Detailed Test Results

Performance: Overall this laptop's performance was very good. Tasks like email, word processing and web browsing will be accomplished quickly and you can even accomplish some tougher tasks like photo editing and mid-range gaming near top speed. Compared to other tested laptops, it was among the fastest with common tasks such as web browsing and video conferencing. Applications start up almost instantly. It was among the fastest when composing multiple documents with images, calculating large complex data spreadsheets, and running other demanding productivity tasks, and it was fast for manipulating filters on multiple images, converting and editing videos, and rendering 3D models and calculating simulations.

Portability: This laptop is a good choice for traveling, although not ideal. At 9 hours, battery life was long enough to get you through a typical workday. At 3.7 pounds, weight was typical for a laptop this size.

Ergonomics: Some features of the keyboard, touchpad, and labeling, were well-designed, and were comfortable or convenient to use. The keyboard has large keys and was comfortably sized. Its low contrast letters were difficult to read, although the backlighting can be useful in dark rooms. The power button labeling was hard to read when the laptop is off, and it was inconveniently placed, either difficult to reach or too easy to accidentally press.

Display: The display quality was very good overall. Colors were in the ballpark, though not completely accurate. The display has a wide viewing angle, especially important if more than one person needs to see the screen at a time, say, for a video or presentation. The touchscreen is smooth enough for fast swipes, and fingerprints clean off easily.

Useful features and attributes on this model include: Laptop converts to a touchscreen tablet to be used as either a laptop computer or a tablet. There's a 128GB solid-state hard drive, which uses less power and accesses data more quickly. You can connect common external devices such as hard drives and Blu-ray burners to the USB 3.1 ports for maximum performance. This laptop is compatible with both HDMI and DisplayPort for connecting to an HDTV.

Downsides: There's no optical drive like a CD or DVD reader, so you'll have to buy an external drive if you need one. The battery is not easily removable.

About

The HP Pavilion 14 x360 is a 14-inch convertible laptop with a screen resolution of 1920 x 1080. It has 8GB of memory and a 128GB solid state drive. It has an Intel Core i5-8250U 1.6GHz processor and Intel UHD graphics 620 video adapter but no dedicated video memory. But it lacks an optical drive for burning CDs or DVDs. It was tested with Windows 10 Home installed.

The Pavilion 14 x360 has an SD memory card reader for digital photography, a touch screen, and 2 full-size, 1 type-C USB ports built-in on the laptop. It has HDMI out for connecting to an HDTV. You can connect to the internet using an 802.11n router, which uses an older WiFi standard, or an 802.11ac router, which has the latest, faster WiFi standard.

The Pavilion 14 x360 measures 13.2 inches wide by 0.8 inches high by 8.9 inches deep and it weighs 3.7lbs. It's backed by a 12 month warranty, with 12 months of free tech support by telephone.

Brand Reliability & Satisfaction

#? in Reliability of all Laptop Brands

Did the brand perform consistently well over time?

PREDICTED RELIABILITY SCORE

/ 100

Predicted brand reliability scores are based on the likelihood of newly purchased laptops experiencing a problem, adjusted for extended warranty or service contract status and product usage, by the end of the 3rd year of ownership. Higher scores mean better reliability. Ranked #? of 14

Would our members recommend this brand?

OWNER SATISFACTION SCORE

/ 100

Brand owner satisfaction scores are based on how likely owners are to recommend their laptop to their friends and family. Ranked #? of 14

Source: Consumer Reports' 2022, 2023, and 2024 Winter Surveys

Features & Specs

Features

Suitable for gaming

Memory-card reader

Yes

Facial recognition

Yes

Fingerprint reader

Hand gesture control

Blu-ray or DVD

None

Specs

Display size (in.)

Convertible

Detachable

Display type

Operating system (as tested)

Windows 10 Home

Processor brand

Processor model name

Memory (GB)

Storage (GB)

128

Integrated graphics brand

Integrated graphics model

Dedicated graphics brand

Dedicated graphics model

Native resolution

Max Refresh Rate

Max Color Bit Depth

Height (in.)

0.8

Depth (in.)

8.9

Width (in.)

13.2

Thin and light

Warranty length (mos.)

Tech support length (mos.)

Battery capacity (WHr)

Comes in S Mode

EPEAT level

Video adapter

Intel UHD graphics 620

Video memory (GB)

Optical drive

None

Energy Star

Processor

Intel Core i5-8250U 1.6GHz

LCD resolution

1920 x 1080

Connections

WiFi

Ethernet

Number of USB-A

Number of USB-C

Thunderbolt port

Digital video out

Yes

HDMI output

Yes

Gigabit Ethernet

VGA video out

USB sleep and charge

Yes

DVI video out

Number of USB ports

USB port

WiFi type

802.11ac

Price & Shop

HP Pavilion 14 x360

CR Expert Take

Overall Score

What goes into the Overall Score?

Detailed Test Results

About

Similar Products

Similar Products

Brand Reliability & Satisfaction

Brand Reliability & Satisfaction

Features & Specs

Features & Specs

Features

Specs

Connections

Price & Shop

Price & Shop

More From Consumer Reports