HP Pavilion 17 Gaming

Recall notice

On June 14, 2016 HP announced a worldwide voluntary safety recall and replacement program. On January 24, 2017 HP expanded that recall. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support. These batteries have the potential to overheat, posing a fire and burn hazard to customers. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.

Note: Not all batteries in all computers are affected.

Consumer Contact: HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click “Recalls” at the bottom of the page for more information.

A 17.3-inch laptop tested with Windows 10 Home, an Intel Core i5-6300HQ 2.3GHz processor, 12GB of memory, Nvidia GeForce 960M/Intel HD Graphics 530 graphics, a touchscreen, and a 1TB hard drive.

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CR Expert Take

How did it perform in our owner surveys and expert lab testing?

Overall Score

The Overall Score for this model incorporates our expert lab test results, as well as ratings for that brand’s reliability and owner satisfaction from our annual product owner survey of members.

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Current Range of Tested Laptops

What goes into the Overall Score?

OWNER SURVEYS

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Portability

/ 5

Performance

/ 5

Display

/ 5

Ergonomics

/ 5

Versatility

/ 5

Color

/ 5

Battery Life - web (hr.)

/ 5

Battery Life - video (hr.)

/ 5

Weight (lbs.)

/ 5

Touch screen

/ 5

2-in-1

/ 5

Battery life (hr.)

/ 5

Thin & light

/ 5

Detailed Test Results

Performance: Overall this laptop's performance was good, below that of many other models but still powerful enough for tasks such as email, word processing, web browsing, streaming movies and even some gaming. Speed was adequate with writing, creating spreadsheets, video chat and other productivity tasks. Its speed was adequate for mainstream gaming, viewing and editing photos and editing music, and speed was adequate for productivity and Web-based tasks such as word processing, Web browsing, casual gaming and video chat. You'll be able to play demanding video games on this system, with smooth graphics and quick response. It is among the top tested models for games, and in our tests it could maintain an average of 83 frames per second using medium gaming settings, and 27 frames per second using maxed out gaming settings. The sound on movies, music, and games was acceptable with the built-in speakers, but if you're looking for the best sound you might want to add speakers or use headphones.

Portability: At 8 hours, battery life was long enough to get you through a typical workday. At 6.9 pounds, weight was typical for a laptop this size.

Ergonomics: The keyboard, touchpad, labeling, and LED indicators were all well-designed, making it comfortable and convenient to use. The keyboard has large keys and was comfortably sized. The keyboard was lighted. There's a dedicated number pad. The touchpad supports use of multiple-finger gestures to zoom and scroll.

Display: The display quality was very good overall. Colors were accurately reproduced, realistic, and natural looking. The display was highly prone to glare making it difficult to see in a brightly lit room or outdoors. The display has a wide viewing angle, especially important if more than one person needs to see the screen at a time, say, for a video or presentation. The touchscreen will make swiping, tapping and pinching the screen easy to use.

Useful features and attributes on this model include: Laptop has a touchscreen. The spacious 1TB hard drive offers plenty of room for storing your music, photos, and movies. The fast 7200RPM hard drive means the laptop accesses your data more quickly. You can connect common external devices such as hard drives and Blu-ray burners to the USB 3.0 port for maximum performance. Gigabit Ethernet provides fast transfer of data over a local network. This laptop is compatible with HDMI for connecting to an HDTV.

Downsides: There are no significant downsides.

About

The HP Pavilion 17 Gaming is a 17.3-inch laptop with an LCD resolution of 1920 x 1080. It has 12GB of memory and a 1000GB hard drive. It has an Intel Core i5-6300HQ 2.3GHz processor and Nvidia GeForce 960M/Intel HD Graphics 530 video adapter with 2048MB video memory. It comes with Windows 10 Home pre-installed.

The Pavilion 17 Gaming has a built-in memory card reader for digital photography, a touch screen, a multitouch touchpad, and 3 USB ports. It has HDMI out for connecting to an HDTV. You can use an 802.11n router, the most common high-speed standard or 802.11ac, with the latest, faster standard .

The Pavilion 17 Gaming measures 16.4 inches wide by 1.3 inches high by 11.3 inches deep and it weighs 6.9lbs. It's backed by a 12 month warranty, with 12 months of tech support.

Brand Reliability & Satisfaction

#? in Reliability of all Laptop Brands

Did the brand perform consistently well over time?

PREDICTED RELIABILITY SCORE

/ 100

Predicted brand reliability scores are based on the likelihood of newly purchased laptops experiencing a problem, adjusted for extended warranty or service contract status and product usage, by the end of the 3rd year of ownership. Higher scores mean better reliability. Ranked #? of 14

Would our members recommend this brand?

OWNER SATISFACTION SCORE

/ 100

Brand owner satisfaction scores are based on how likely owners are to recommend their laptop to their friends and family. Ranked #? of 14

Source: Consumer Reports' 2022, 2023, and 2024 Winter Surveys

Features & Specs

Features

Suitable for gaming

Memory-card reader

Yes

Facial recognition

Fingerprint reader

Hand gesture control

Blu-ray or DVD

Specs

Display size (in.)

17.3

Convertible

Detachable

Display type

Operating system (as tested)

Windows 10 Home

Processor brand

Processor model name

Memory (GB)

Storage (GB)

1000

Integrated graphics brand

Integrated graphics model

Dedicated graphics brand

Dedicated graphics model

Native resolution

Max Refresh Rate

Max Color Bit Depth

Height (in.)

1.3

Depth (in.)

11.3

Width (in.)

16.4

Thin and light

Warranty length (mos.)

Tech support length (mos.)

Battery capacity (WHr)

Comes in S Mode

EPEAT level

Silver

Video adapter

Nvidia GeForce 960M/Intel HD Graphics 530

Video memory (GB)

2048

Optical drive

CD/DVD burner

Energy Star

Yes

Processor

Intel Core i5-6300HQ 2.3GHz

LCD resolution

1920 x 1080

Connections

WiFi

Ethernet

Number of USB-A

Number of USB-C

Thunderbolt port

Digital video out

Yes

HDMI output

Yes

Gigabit Ethernet

Yes

VGA video out

USB sleep and charge

DVI video out

Number of USB ports

USB port

WiFi type

802.11ac

Price & Shop

HP Pavilion 17 Gaming

CR Expert Take

Overall Score

What goes into the Overall Score?

Detailed Test Results

About

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