HP Pavilion x360 m3-u103dx

Alert

In January 2018 HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were shipped with specific HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations sold worldwide from December 2015 through December 2017, and/or were sold as accessories or provided as replacements through HP or an authorized HP Service Provider. These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important for consumers with these computers to check whether their particular battery is affected.

Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. Consumer Contact: HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.

A 13.3-inch convertible laptop tested with Windows 10 Home, an Intel Core i5-7200U 2.5GHz processor, 8GB of memory, Intel HD Graphics 620 graphics, a touchscreen, and a 128GB hard drive.

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CR Expert Take

How did it perform in our owner surveys and expert lab testing?

Overall Score

The Overall Score for this model incorporates our expert lab test results, as well as ratings for that brand’s reliability and owner satisfaction from our annual product owner survey of members.

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Current Range of Tested Laptops

What goes into the Overall Score?

OWNER SURVEYS

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Performance

/ 5

Display

/ 5

Ergonomics

/ 5

Versatility

/ 5

Battery

/ 5

Portability

/ 5

Color

/ 5

Battery Life - web (hr.)

/ 5

Battery Life - video (hr.)

/ 5

Weight (lbs.)

/ 5

Touch screen

/ 5

2-in-1

/ 5

Thin & light

/ 5

Battery life

/ 5

Detailed Test Results

Performance: Overall this laptop's performance was excellent. Tasks like email, word processing and web browsing will be speedy and you can even accomplish tougher tasks like video editing and mid-range gaming at top speed. It was among the fastest with writing, creating spreadsheets, video chat and other productivity tasks. It was among the fastest for mainstream gaming, viewing and editing photos and editing music, and among the fastest with productivity and Web-based tasks such as word processing, Web browsing, casual gaming and video chat. Sound from the built-in speakers was inadequate for all but the simplest use.

Portability: At 8.25 hours, battery life was long enough to get you through a typical workday. At 3.5 pounds, weight was typical for a laptop this size.

Ergonomics: The keyboard, touchpad, labeling, and LED indicators were all well-designed, making it comfortable and convenient to use. The keyboard has large keys and was comfortably sized. The keyboard was lighted. The touchpad supports use of multiple-finger gestures to zoom and scroll.

Display: The display quality was very good overall. Colors were in the ballpark, though not completely accurate. The display has a wide viewing angle, especially important if more than one person needs to see the screen at a time, say, for a video or presentation. The touchscreen will make swiping, tapping and pinching the screen easy to use.

Useful features and attributes on this model include: Laptop converts to a touchscreen tablet to be used as either a laptop computer or a tablet. There's a 128GB solid-state hard drive, which uses less power and accesses data more quickly. You can connect common external devices such as hard drives and Blu-ray burners to the USB 3.0 port for maximum performance. This laptop is compatible with HDMI for connecting to an HDTV.

Downsides: There's no optical drive like a CD or DVD reader, so you'll have to buy an external drive if you need one. The battery is not easily removable.

About

The HP Pavilion x360 m3-u103dx is a 13.3-inch convertible laptop with an LCD resolution of 1920 x 1080. It has 8GB of memory and a 128GB hard drive. It has an Intel Core i5-7200U 2.5GHz processor and Intel HD Graphics 620 video adapter but no dedicated video memory. But it lacks an optical drive for burning CDs or DVDs. It comes with Windows 10 Home pre-installed.

The Pavilion x360 m3-u103dx has a built-in memory card reader for digital photography, a touch screen, a multitouch touchpad, and 3 USB ports. It has HDMI out for connecting to an HDTV. You can use an 802.11n router, the most common high-speed standard or 802.11ac, with the latest, faster standard .

The Pavilion x360 m3-u103dx measures 12.9 inches wide by 0.8 inches high by 8.8 inches deep and it weighs 3.5lbs. It's backed by a 12 month warranty, with 12 months of tech support.

Brand Reliability & Satisfaction

#? in Reliability of all Laptop Brands

Did the brand perform consistently well over time?

PREDICTED RELIABILITY SCORE

/ 100

Predicted brand reliability ratings are based on estimated problem rates for newly purchased Chromebooks, adjusting for the status of extended warranty or service contract, within the first three years of ownership. Ranked #? of 14

Would our members recommend this brand?

OWNER SATISFACTION SCORE

/ 100

Owner satisfaction ratings are based on the proportion of members who are extremely likely to recommend their chainsaw brand to their friends and family. Ranked #? of 14

Source: Consumer Reports' 2023, 2024, and 2025 Winter Surveys

Features & Specs

Features

Memory-card reader

Yes

Facial recognition

Fingerprint reader

Hand gesture control

Blu-ray or DVD

None

Suitable for gaming

Specs

Display size (in.)

13.3

Convertible

Detachable

Display type

Operating system (as tested)

Windows 10 Home

Processor brand

Processor model name

Memory (GB)

Storage (GB)

128

Integrated graphics brand

Integrated graphics model

Dedicated graphics brand

Dedicated graphics model

Native resolution

Max Refresh Rate

Max Color Bit Depth

Height (in.)

0.8

Depth (in.)

8.8

Width (in.)

12.9

Thin and light

Warranty length (mos.)

Tech support length (mos.)

Battery capacity (WHr)

Comes in S Mode

Processor

Intel Core i5-7200U 2.5GHz

Optical drive

None

LCD resolution

1920 x 1080

EPEAT level

Gold

Video adapter

Intel HD Graphics 620

Energy Star

Yes

Video memory (GB)

Connections

WiFi

Ethernet

Number of USB-A

Number of USB-C

Thunderbolt port

Digital video out

Yes

HDMI output

Yes

DVI video out

WiFi type

802.11ac

Gigabit Ethernet

VGA video out

USB sleep and charge

USB port

Number of USB ports

Price & Shop

HP Pavilion x360 m3-u103dx

CR Expert Take

Overall Score

What goes into the Overall Score?

Detailed Test Results

About

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