PRINTING. The Brother MFC-J5920DW prints using inkjet technology, which sprays liquid ink onto the paper from a moving head. It prints Excellent photos on glossy paper, making it one of the best models for photographers. Photo printing was reasonably fast, 1.8 minutes for a 4x6, costing 35 cents. Text printing is not a strong point, with noticeably fuzzy edges on letters. Text printing was very quick, 13.6 pages per minute, costing 1 cents per page. It prints color graphics with some obvious defects, but OK for casual use, at 4.6 pages per minute, costing 7.8 cents per page. It has auto-duplex printing to print both on sides of the page, though there's a slight loss of quality. If any color ink runs out, it stops printing—it can't be set to just use the remaining black ink. If the black ink runs out, it stops printing—it can't be set to just use the remaining color ink. This printer is a wide format model that can print on 11x17 paper, giving you the ability to create large photographs or spreadsheets. The capacity of the main paper tray is 250 sheets, a generous size. There's a second tray for full-size paper, allowing you to load letterhead paper, for instance.
SCANNING and COPYING. Scanning performance was Very Good, fine for general-purpose scanning. It can scan or copy an area up to 10.9 x 8.5 inches (letter size). Copying performance was Very Good, suitable for most purposes. It has an Automatic Document Feeder (ADF) for easily scanning/copying a stack of pages. The ADF can duplex--it's a DADF--which can scan/copy both sides of each page. Includes OCR (optical character recognition) software, useful for making scanned documents editable in a word processor program.
CONTROLS and DISPLAY. The printer has a large, 3.8-inch display screen with a touchscreen that can preview each photo in a 1.5-inch window.
CONNECTIVITY and NETWORKING. The Brother MFC-J5920DW has a memory-card reader for directly printing documents and images stored on an SD card. It has USB PictBridge for direct printing from cameras. You can connect directly to a PC with a USB cable, or to your network router either wirelessly with WiFi or with an Ethernet cable. There's a WiFi Auto-connect feature that makes it easy to link to your wireless router. Apple AirPrint and Google Cloud Print are built-in, to print wirelessly from smartphones, tablets and PCs. You can also install Brother's app on your smart phone or tablet, as another option for printing over your WiFi network. This model has built-in faxing, can store incoming faxes if the paper runs out, and can send faxes from an attached PC. The printer can access the Internet directly using downloadable 'apps', letting you print information from news and entertainment services.
COST OF OWNERSHIP AND INK. When this section was last updated, the printer's purchase price was about $310, expensive for an all-in-one inkjet printer. Printing uses up ink. Over time, as you print, the costs add up. This printer uses 4 cartridges. The Brother ink cartridges used in testing were the LC20E BK XXL, LC20E C XXL, LC20E M XXL, and LC20E Y XXL. At the time, their prices were $24, $15, $15, and $15 respectively. We estimate the cartridges to last a long time: around 7.8 months. After 2 years of typical use, we estimate the total cost to be $405, typical for an inkjet. The estimated yearly cost is $48, low for this printer type. So the 3-, 4- and 5-year estimates are $453, $500 and $548 respectively.
NOTE. The printer takes up a lot of space and might be more suitable for an office than a small desktop. This printer was noisier than most while printing, so you might want to locate it away from sleeping areas.
PRINTER FIRMWARE. Firmware is software that exists inside the printer. All models are evaluated using the latest firmware version available at the time of testing. The firmware version of the Brother MFC-J5920DW was J.
SOFTWARE. The collection of software accompanying the printer may include: the printer driver, printer applications, electronic user manual, (and for all-in-ones:) scanning, faxing, and OCR apps. These get installed on your personal computer. All models are evaluated with a Windows 10 PC using the latest version of printer driver and printer support apps available at the time of testing. The software version was 1.6.0.0.
