HD PICTURE QUALITY HD picture quality was Very Good, overall. Reproduction of fine HD image detail was Excellent. Color accuracy was Very Good, with flesh tones in particular, looking natural. Very Good contrast—the difference between the darkest blacks and brightest whites—gave images convincing depth and dimension. Black levels were Very Good, and delivered fairly deep blacks that helped the contrast in darker scenes—Hisense's full-array local-dimming feature helped. However, the quality appeared worse as we viewed from the sides—see our Viewing Angle results, below. Black levels were fairly deep, just shy of the very best models, which gave dark scenes better depth. This was among the brightest models we've tested (with the backlight control turned up), so the picture was well suited for a very sunny room—a lower setting is recommended for a dimmer viewing environment. There was slight display non-uniformity in our test sample—it appeared as brighter cloudy areas which were most noticeable on very dark scenes (or in the black bars of a letterboxed movie)—the severity can vary from model to model. Its reproduction of smooth edges on image content was generally Excellent and free of "jaggies" (jagged edges)—whether for "up-converted" HD-to-UHD images, deinterlacing of 1080i video, or film mode detection from 1080i content.
4K UHD PICTURE QUALITY Overall 4K UHD picture quality was Very Good, overall. In our UHD testing, we played native-4K movies and test videos (non HDR) thru the TV's HDMI input, and found their image detail was all there. For color, contrast and black level, the TV performed similarly to its HD picture quality.
HIGH DYNAMIC RANGE (HDR) PERFORMANCE HDR performance had limited effectiveness In our tests, the display's lack of high peak brightness capability (by HDR standards) limited its ability to show the benefits of our HDR 4K content. It could not reveal much contrast between the moderately bright and very bright highlights, while the brightness levels in the mid-to-lower tones, like those in an indoor scene, were preserved. It did a good job reproducing a greater range of nuanced shadow detail, from black to white, with no obvious banding within the gradually shaded areas, but we noted some loss of detail within the highlights of the brightest areas. Brightly colored objects remained nicely saturated.
VIEWING ANGLE This Hisense model has a narrow viewing angle overall, below-average performance among TVs. Only those seated directly in front of the screen will see the best picture quality. We examined the image quality at various viewing angles—its image quality notably decreased as we moved away from the center position. In our tests, the picture did show some slight dimming from the sides, but not to a distracting degree. With dark scenes this model doesn't fare quite as well. When viewed from the sides, the depth of black levels varied depending on our vertical position. As we moved closer to the screen this limitation became even more apparent, especially if seated on the floor looking upward where black levels brightened significantly. When we viewed the TV from the sides image quality degraded significantly. The picture showed a strong loss of color, so flesh tones looked very washed out. Black levels brightened significantly, and made dark scenes look hazy. Halo effects around objects in darker scenes (a side effect of the local dimming feature) also become more prominent at off angles. We viewed the image from above and below center screen, and noticed Good vertical viewing angle performance, with only slight changes in color, contrast, and black level.
MOTION BLUR In our motion tests, this Hisense TV had Good motion performance, with some blurring. Although this TV also includes other settings that we found were effective at reducing motion blur, they limited the brightness of the image added some flicker to the picture and so we left those features switched off.
SOUND QUALITY We got Good sound quality, about average among the models we've tested. When watching a blockbuster movie, a concert, or TV show, it can deliver decent performance but just not like the better performers. In our listening evaluations, we found the bass (low frequencies) to be adequate but lacking a sense of fullness and some definition. Treble (high frequencies) was satisfactory. The overall sound was a bit thin and closed in. This TV should be OK if the room isn't too noisy—we found the speakers could produce a Good volume level and without obvious distortion. Overall, though imperfect, most people would find this sound quality acceptable.
EASE OF USE Consider the TV's stand is 32 inches wide when choosing a table top to place it on. On first power up, an on-screen guide appeared—which you could choose to follow when setting up the TV. The remote controls the TV via an RF signal and doesn't need to be pointed at the TV. It has a simplified design with a reduced set of buttons. It includes many of the typical buttons: power, volume control, mute, menu and exit buttons. But annoyingly it lacks the channel up/down and source-input buttons. The remote has a microphone for accessing a external voice assistant feature. It also has dedicated buttons for streaming Netflix, Disney+, Apple TV+, and Hulu.
INTERNET FEATURES This TV provides internet functionality via its "Roku TV" portal, with access to a library of applications from the Channel Store. Movie streaming services that can be downloaded to this TV, or are built-in, include Netflix, YouTube, Amazon Prime Video, Hulu, Disney, Apple TV and HBO Max—and these can be streamed in either HD or 4K UHD. Claimed support for external voice assistants (not built in to the TV) include Amazon Alexa, Google Assistant, and Apple Siri HomeKit.
CONNECTIONS This model has four HDMI inputs (one supports eARC, enhanced audio return channel). It also has one USB port, an optical digital audio out, a headphone out, an Ethernet port, WiFi wireless networking, DLNA—to access files within your home network, AirPlay—for sharing videos, photos, music, and more from Apple devices to the TV, and analog composite video with stereo audio in—via a special cable adapter (included) that attaches to the TV as a single plug.
WHAT'S INCLUDED You get with this TV: a quick start guide, an electronic user guide via the TV's menu, a remote control with batteries, a cable adapter (composite video with stereo audio), and a detachable power cord. No printed manual is included.
ABOUT UHD TESTING Ultra-high definition "UHD" can refer to both the TV and program content. While the UHD industry standard includes 4K and 8K, most UHD TVs and UHD content at this time are 4K. A 4K UHD image is presented as 3840 x 2160 pixels—four times the pixel-count of HD. We test UHD TV picture quality using 4K UHD movies, videos, photos, and test patterns to confirm these displays deliver performance to this format's full potential. We examine the TV's ability to reproduce 4K UHD image detail, as well as high dynamic range (HDR)—for TVs that support this capability. Image quality is tested using a UHD movie player connected to the TV's HDMI input, and from files stored on USB flash drive. We also check how well the TV can upscale HD movies to the display's higher UHD resolution while keeping artifacts such as "jaggies" along the edges of image content to a minimum. The best UHD TVs, and HDTVs, present high fidelity images that reveal the full quality of the best source content without degradation.
