Apple AC World Travel Adapter Kit, which has been recalled
Photo: CPSC

Apple is recalling 814,000 Apple AC World Travel Adapter Kits because the three-prong wall plug can break, posing a shock hazard. Consumers should stop using the devices and contact Apple for a replacement. 

The kits, which sold in the U.S. and Canada, primarily for use in the U.K., Singapore, and Hong Kong, contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets.

The Chinese-made adapters were designed for use with Mac and IOS devices. The affected units were sold at Apple Stores and other electronics retailers between January 2003 and February 2015 for around $30.

More recalls

Consumers can identify the recalled models because the three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters that do not pose a safety hazard are white with gray on the inside portion that attaches to the power adapter.

Apple has received six reports of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers.  

The recall also includes 81,000 units sold in Canada. AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina, and Brazil may also be part of the Apple AC Wall Plug Adapter Recall Program.

The Details

Models involved: This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide.

The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices.

The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.

The adapters were sold at Apple stores and other home electronics stores nationwide, and online at Apple.com from January 2003 through January 2015 for about $30.

Apple USB power adapters are not covered by this recall. 

The problem: The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk. 

The fix: Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.

How to contact the manufacturer: Contact Apple at 800-275-2273 anytime, or online at www.apple.com; click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page. 
Consumers can also make an appointment at an Apple Retail Store or an Authorized Apple Service Provider. 

CPSC recall number: 19-132