Complaints about funky front-loaders continue to wind up in the courts, and consumers who own certain front-loaders made by Electrolux can now file a claim as part of a preliminary settlement of class-action lawsuits.

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The lawsuits claim that these washers tend to accumulate bacteria and mold, creating odors and damaging fabrics, according to the proposed settlement notice. About 2,882,000 front-loaders bought from Jan. 1, 2004 through Dec. 31, 2011 are affected, says R. Brent Irby, one of the lead lawyers for the plaintiffs. The lawsuits also claim that Electrolux breached warranties, was negligent, and violated various state consumer protection statutes.

“As part of the settlement, the company has denied and continues to deny any allegations that its front-load washers are defective with respect to odor, mold, or mildew issues, and at no time has Electrolux admitted any wrongdoing of any kind,” says Eloise Hale, a company spokeswoman. She added that the washers involved in the lawsuit were made between 2004 and 2011, and that they are no longer sold. 

There are 265 front-loader models on the settlement list, bearing the brand names Crosley, Electrolux, Frigidaire, Frigidaire Gallery, Kenmore, Kenmore Elite, and White-Westinghouse. Frigidaire, which is part of Electrolux Home Products Inc., has the most machines on this list, with 143 Frigidaire and Frigidaire Gallery models.

Electrolux isn’t the only company to settle class-action suits involving front-loading washers. LG settled a mold lawsuit in 2016 involving an estimated 700,000 to 800,000 washers. That same year, Whirlpool and Sears settled several class-action suits involving about 5.6 million Whirlpool, Maytag, and Kenmore front-loaders manufactured by Whirlpool.

Here’s what owners of these Electrolux-made machines need to know:

Electrolux Settlement Details

Who qualifies?
Owners of front-loading washing machines on the Electrolux settlement list bought in the U.S. and its territories between Jan. 1, 2004 through Dec. 31, 2011 qualify if the appliance developed mold, mildew, and/or odors within five years of purchase. If your washer came with the remodel or purchase of your home, or you received it as a gift, you qualify.

Pre-qualified class members are identified in Electrolux's records if you sent in the product registration, a warranty claim, or complaints. These members were mailed and emailed notice of the proposed settlement. If you're not a pre-qualified class member, you may still submit a claim but will also have to provide proof of ownership, such as a receipt.

What are the compensation options?
Choose $50 cash or a cash rebate of 20 percent off the retail price of an Electrolux-made home appliance on the Appliance Options list at

If you paid to have your washer repaired or replaced as a result of mold, mildew, and/or odors, and did so before Jan. 1, 2017, you may be reimbursed for up to $500. You’ll have to provide documentation, and if you bought a washer to replace your moldy machine, you'll have to show that you had at least three incidents of mold, mildew, and/or odors and made complaints, service calls, or attempted to have the problem resolved. See the details at the settlement site; call 855-247-3819 if you have questions.

How to file a claim?
File online by April 19, or print a form from the site and mail it. (If you go that route, the form must be postmarked by April 19.) Claim forms are also available from the settlement administrator. Call 855-247-3819, send an email request to, or send a letter to Electrolux Front-Loading Washers Settlement, 1801 Market Street, Suite 660, Philadelphia, PA, 19103.

To receive the $50 or the 20 percent off a new Electrolux-made appliance, you must submit a claim form and sign a statement that says there was persistent mold, mildew, and/or odors inside the washer within five years of purchase, and that you took steps to remedy the problem. 

When’s the check coming?
Checks will begin to be mailed once the court approves the settlement and there are no appeals, according to Irby. The final approval hearing is March 29 at the U.S. District Court for the Middle District of Florida in Tampa.

What if you don’t agree with the settlement?
You can be excluded, which allows you to be part of another lawsuit. Or you can object to the settlement, stating reasons you think the court shouldn’t approve it. The deadline for both options is Feb. 20. Go to the settlement site for details.

What if you haven't had a problem with your washer?
If you haven’t had a problem with mold, mildew, or odors within five years of buying one of the washers on the settlement list, you are still entitled to a cash rebate of 5 percent off the retail price of one of the models on the Appliance Options list.

Ready to replace your washing machine? Check our
washer ratings for details on front-loaders and top-loaders.