Shopping for a new mattress can be a nail-biting process. Make the wrong decision, and you could end up regretting a pricey purchase. Even worse, buy a bed that's not right for you, and you could have a hard time getting a good night's sleep.

But you might feel more confident if you went to the store armed with useful information from thousands of people like you. That's where the new Consumer Reports mattress brand survey, covering 28 brands, enters the picture. 

Nearly 62,000 Consumer Reports subscribers told us about the mattress brands they bought, including Bob-O-Pedic, Casper, IKEA, MacyBed, Novaform (Costco), Sealy, Serta, Simmons (Beautyrest), Sleep Number (Select Comfort), Tempur-Pedic, and Tuft & Needle.

None of the 28 brands received especially negative marks, but some did much better than others when it comes to comfort, value, support, durability, improving sleep, and whether survey respondents would buy that brand again. 

Two brands that sell almost exclusively online not only earned a high overall score but also got top marks for support and value—though both have been in business for only a few years. Among the newest brands in the nation, these companies each offer a single foam mattress model shipped to your door and no-hassle returns.

Their overall satisfaction scores are significantly higher than those of most other mattress brands subscribers told us about, some of which are much better known. Owners of a bed from one of these new-school mattress brands are also the most likely to say they’d buy the same brand again.

Mattress Survey Highlights

Overall Satisfaction
In our last mattress-brands survey, decades-old brands such as Sealy and Serta, were already slipping on scores for satisfaction. But what might surprise you is that two brands that didn't exist five years ago—Tuft & Needle and Casper—are the only brands to get top marks for both support and value in our most recent survey. Both brands have won fans by relieving pain points of the traditional mattress shopping process and making purchases as convenient and risk-free as possible. 

Novaform (Costco), Sleep Number, and Sleep Innovations also received high overall-satisfaction scores. Sleep Number earned top marks for support, the only brand besides Casper and Tuft & Needle to do so.

None of the 28 brands in our Ratings received especially negative marks. But MacyBed and Chicago-based King Koil had reader scores significantly lower than most other brands. And King Koil was the only brand in the bunch to get an unfavorable mark for durability.

Original Mattress Factory, Sealy, and Simmons had the highest loyalty rates, indicated by subscribers whose current mattress brands were the same as brands they've owned before. But loyalty aside, owners of Sealy and Simmons give those brands merely average marks across the board.

Popular Brands
Sleep Number and Tempur-Pedic are rated highest among the five most commonly owned mattress brands in our survey: Sealy, Serta, Simmons, Sleep Number, and Tempur-Pedic.

Would Buy Again
When asked if they would buy the same brand again, subscribers gave five brands marks of 50 percent or more. Again Tuft & Needle and Casper topped the list followed closely by Original Mattress Factory, Costco's Novaform, and Sleep Number. The brand least likely to be bought again was Ashley Sleep at 20 percent.

Tips for Buying a Mattress

Tossing and turning all night? Maybe it’s time for a new mattress. On the 'Consumer 101' TV show, CR expert Chris Regan shares tips on what to look for when mattress shopping.