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Media Room
Release date 01/05/2010
YONKERS, NY — Products sold on late-night television promise to solve problems like scrubbing baked-on crud from cookware, mopping up gallons of spilled milk, and falling off ladders when cleaning gutters. But Consumer Reports’ tests of 15 products sold through infomercials reveal that many of them are not worth buying.
CR’s experts suggest that some of the products not worth paying for include the Slap Chop dicer, the Snuggie, the ShamWow, the Ab Circle Pro, Debbie Meyer Green Bags and the iRobot Looj gutter cleaner.
According to the report ‘Should you buy this now!?,’ infomercials are a mighty money machine. They can chop marketing costs to as little as one-tenth the size of a traditional advertising campaign and slice posted prices when they increase the total bill with shipping and handling fees and other extras.
The secret, according to an advertising expert, lies in neuroscience—infomercials are carefully scripted to pump up dopamine levels in your brain. The fun starts with dramatizations of a problem you didn’t know you had followed by an incredible solution, then a series of ever more amazing product benefits, bonuses, and giveaways, all leading to the final thrilling plunge of an unbelievably low price. After the ride, dopamine levels drop in 5 or 6 minutes, which is why they ask you to buy in the next 3 minutes.
“Consumers should pause 10 minutes before buying anything from an infomercial and see if they can get the same job done for free or with a product that they already have in their house,” said Jeff Blyskal, senior editor, Consumer Reports. “Think if you can find another solution for this ‘problem.’ Instead of buying an exercise machine, for example, doing sit ups or just following a diet may accomplish the same thing.”
The full investigation is available in the February 2010 issue of Consumer Reports on sale at newsstands January 5 or online at www.ConsumerReports.org.
In recent years, Consumer Reports has turned up a mix of “miracle” gadgets and goops that deceived, delivered, or landed somewhere in between. Here’s a roundup:
Slap Chop. The Claim: By slapping this gadget with your palm, you can “dice, chop, and mince in seconds” and remove skins from onions and garlic. Cost: About $20. The Check: CR slapped mushrooms, potatoes, carrots, chocolate, almonds, and other foods. Bottom Line: No high fives. It chopped unevenly. Harder foods needed about 20 slaps and tended to get trapped in the blades. Garlic peels came off in five slaps, onion skins were only partially separated after 10.
Snuggie. The Claim: “The Snuggie blanket keeps you totally warm,” and is made of “ultrasoft, luxurious fleece.” Cost: $19.95 for two. The Check: CR testers put Snuggies through 10 wash-and-dry cycles and asked 11 staffers to wear and comment. Bottom Line: The Snuggie was so far from snug that several staffers had trouble walking. When washed it sheds. Each time CR laundered two Snuggies, they removed a sandwich bag worth of lint from the dryer.
PedEgg. The Claim: The foot file removes calluses and dead skin to “make your feet feel smooth and healthy with NO MESS!” Cost: About $10. The Check: Twenty-six women and three men with rough, calloused feet tried a PedEgg on one foot and a pumice stone on the other. They used each product once, rubbing PedEgg on dry skin and the stone on wet skin. Bottom Line: Crack open a PedEgg. It was very good at removing callouses and good with dry skin.
Grease Bullet. The Claim: “Just fill your sink with hot water, drop in the Grease Bullet, and soak your toughest baked-on cookware, no more scrubbing!” Cost: $10 for 12 bullets. The Check: CR tested it on glass, ceramic, stainless-steel, aluminum, and porcelain-coated cookware in which testers baked on a thin layer of beef broth and “monster mash,” an evil mix of cherry pie filling, tomato purée, egg yolks, lard, and cheese. Bottom Line: The Bullet is no bull’s eye, but it could be worth a shot. It did a reasonable job with most residues if the cookware soaked for the recommended half hour. But soaking cookware overnight in hot water and dish detergent would also aid cleanup.
ShamWow. The Claim: “Like a chamois, a towel, a sponge, works wet or dry, holds 12 times its weight in liquid.” Cost: Four 19½x23½-inch towels and four 15x15-inch towels cost $19.95. The Check: CR testers dunked ShamWows in water, soda, and milk until each could hold no more liquid and the small ones to see if they could slurp up as much water, milk and used motor oil as sponges. Bottom Line: CR wasn’t wowed. ShamWow soaked up only 10 times its weight in water or soda and usually 12 times its weight in milk. If testers used a damp ShamWow, they needed another cloth to wipe remaining droplets.
Consumer Reports is a nonprofit membership organization that works side by side with consumers to create a fairer, safer, and healthier world. For 80 years, CR has provided evidence-based product testing and ratings, rigorous research, hard-hitting investigative journalism, public education, and steadfast policy action on behalf of consumers’ interests. Unconstrained by advertising or other commercial influences, CR has exposed landmark public health and safety issues and strives to be a catalyst for pro-consumer changes in the marketplace. From championing responsible auto safety standards, to winning food and water protections, to enhancing healthcare quality, to fighting back against predatory lenders in the financial markets, Consumer Reports has always been on the front lines, raising the voices of consumers.
© 2010 Consumer Reports. The material above is intended for legitimate news entities only; it may not be used for advertising or promotional purposes. Consumer Reports® is an expert, independent, nonprofit organization whose mission is to work side by side with consumers to create a fairer, safer, and healthier world. We accept no advertising and pay for all the products we test. We are not beholden to any commercial interest. Our income is derived from the sale of Consumer Reports® magazine, ConsumerReports.org® and our other publications and information products, services, fees, and noncommercial contributions and grants. Our Ratings and reports are intended solely for the use of our readers. Neither the Ratings nor the reports may be used in advertising or for any other commercial purpose without our prior written permission. Consumer Reports will take all steps open to it to prevent unauthorized commercial use of its content and trademarks.
Consumer Reports is a nonprofit membership organization that works side by side with consumers to create a fairer, safer, and healthier world. For 80 years, CR has provided evidence-based product testing and ratings, rigorous research, hard-hitting investigative journalism, public education, and steadfast policy action on behalf of consumers’ interests. Unconstrained by advertising or other commercial influences, CR has exposed landmark public health and safety issues and strives to be a catalyst for pro-consumer changes in the marketplace. From championing responsible auto safety standards, to winning food and water protections, to enhancing healthcare quality, to fighting back against predatory lenders in the financial markets, Consumer Reports has always been on the front lines, raising the voices of consumers.
© 2010 Consumer Reports. The material above is intended for legitimate news entities only; it may not be used for advertising or promotional purposes. Consumer Reports® is an expert, independent, nonprofit organization whose mission is to work side by side with consumers to create a fairer, safer, and healthier world. We accept no advertising and pay for all the products we test. We are not beholden to any commercial interest. Our income is derived from the sale of Consumer Reports® magazine, ConsumerReports.org® and our other publications and information products, services, fees, and noncommercial contributions and grants. Our Ratings and reports are intended solely for the use of our readers. Neither the Ratings nor the reports may be used in advertising or for any other commercial purpose without our prior written permission. Consumer Reports will take all steps open to it to prevent unauthorized commercial use of its content and trademarks.