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Release date 05/05/2021
WASHINGTON, D.C. — The Consumer Product Safety Commission today announced that Peloton has agreed to recall its Tread and Tread+ treadmills, following an April 17 safety warning by the CPSC. The CPSC today said Tread+ treadmills have been involved in 72 reports of people, pets, or objects being pulled under the rear of the treadmill. The CPSC has said the Tread+ product is linked to one child death and dozens of child injuries.
The CPSC took a strong and principled stance for safety, and clearly that’s what made Peloton come to the table and agree to offer a full refund.
Consumers will be able to get full refunds for their Peloton Tread+ treadmills until November 6, 2022, and a partial refund after that date. Peloton had initially said the CPSC’s April 17 warning was unwarranted and did not issue a recall at that time.
Consumer Reports says the recall is welcome news, but the delays left people at risk, and they demonstrate that product safety laws must be overhauled so the CPSC has the recall authority needed to carry out its mission.
William Wallace, Consumer Reports’ manager of safety policy, said, “The CPSC took a strong and principled stance for safety, and clearly that’s what made Peloton come to the table and agree to offer a full refund. It shouldn’t have required so much time and effort to get this product recalled. This episode underscores why we need to overhaul our outdated laws, so the CPSC has the ability to take quicker, forceful action when a product is putting people at risk.”
To learn more about the Peloton recall, read today’s CR story.
Founded in 1936, CR has a mission to create a fair and just marketplace for all. Widely known for our rigorous research and testing of products and services, we also survey millions of consumers each year, report extensively on marketplace issues, and advocate for consumer rights and protections around safety as well as digital rights, financial fairness, and sustainability. CR is independent and nonprofit.
© 2021 Consumer Reports. The material above is intended for legitimate news entities only; it may not be used for advertising or promotional purposes. Consumer Reports® is an expert, independent, nonprofit organization whose mission is to work side by side with consumers to create a fairer, safer, and healthier world. We accept no advertising and pay for all the products we test. We are not beholden to any commercial interest. Our income is derived from the sale of Consumer Reports® magazine, ConsumerReports.org® and our other publications and information products, services, fees, and noncommercial contributions and grants. Our Ratings and reports are intended solely for the use of our readers. Neither the Ratings nor the reports may be used in advertising or for any other commercial purpose without our prior written permission. Consumer Reports will take all steps open to it to prevent unauthorized commercial use of its content and trademarks.
Founded in 1936, CR has a mission to create a fair and just marketplace for all. Widely known for our rigorous research and testing of products and services, we also survey millions of consumers each year, report extensively on marketplace issues, and advocate for consumer rights and protections around safety as well as digital rights, financial fairness, and sustainability. CR is independent and nonprofit.
© 2021 Consumer Reports. The material above is intended for legitimate news entities only; it may not be used for advertising or promotional purposes. Consumer Reports® is an expert, independent, nonprofit organization whose mission is to work side by side with consumers to create a fairer, safer, and healthier world. We accept no advertising and pay for all the products we test. We are not beholden to any commercial interest. Our income is derived from the sale of Consumer Reports® magazine, ConsumerReports.org® and our other publications and information products, services, fees, and noncommercial contributions and grants. Our Ratings and reports are intended solely for the use of our readers. Neither the Ratings nor the reports may be used in advertising or for any other commercial purpose without our prior written permission. Consumer Reports will take all steps open to it to prevent unauthorized commercial use of its content and trademarks.