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TOTAL RESULTS

CRUISE LINES
Overall Satisfaction Score
Service Name
Cost per Adult
Value for Price Paid
Food Quality and Variety
Customer service
Excursions
Onboard Activities and Entertainment
Cleanliness
Cabin comfort
Price transparency
App Usefulness
Embarkation/Disembarkation
Accessibility for People with Disabilities
Family Programs/Resources
NA American Cruise Lines
American Cruise Lines
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Azamara
Azamara
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Carnival Cruise Line
Carnival Cruise Line
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Celebrity Cruises
Celebrity Cruises
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Cunard Line
Cunard Line
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Disney Cruise Line
Disney Cruise Line
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Holland America Line
Holland America Line
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA MSC Cruises
MSC Cruises
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA National Geographic – Lindblad
National Geographic – Lindblad
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Norwegian Cruise Line
Norwegian Cruise Line
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Oceania Cruises
Oceania Cruises
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Princess Cruises
Princess Cruises
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Regent Seven Seas Cruises
Regent Seven Seas Cruises
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Royal Caribbean International
Royal Caribbean International
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Seabourn Cruise Line
Seabourn Cruise Line
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Silversea
Silversea
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Viking
Viking
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Virgin Voyages
Virgin Voyages
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
NA Windstar Cruises
Windstar Cruises
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5
/ 5