Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more
    Recall notice

    In December of 2018, this smart thermostat was recalled due to the risk of fire hazard. Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard. If you own this thermostat, you should contact White-Rodgers, a division of Emerson Electric, at 888-847-8742 to determine if the unit is included in the recall and for instructions on repair and/or replacement. For more information, see the CPSC recall notice at https://www.cpsc.gov/Recalls/2018/white-rodgers-recalls-thermostats-due-to-fire-hazard

    CR Expert Take

    How did it perform in our expert lab testing?

    What goes into the Overall Score?

    Ratings

    EXPERT LAB TESTS

    Smart IQ
     /  5
    Manual operation
     /  5
    Automation
     /  5
    WiFi setup
     /  5
    Color
     /  5

    Detailed Test Results

    The primary power for this thermostat is supplied via 24 vac source. A "C" wire is not required for most installations or for combined heating/cooling systems. The temperature set-point can be controlled via the app or thermostat. An operating schedule can be programmed using the app or thermostat. Does not have a home/away feature. Does not have a vacation programming feature.

    About

    The Emerson Sensi UP500W is part of the Thermostats test program at Consumer Reports. In our lab tests, Smart Thermostats models like the Sensi UP500W are rated on multiple criteria, such as those listed below.

    Smart IQ: An evaluation based on the smart features and functions associated with thermostats. Considers things like messaging, reporting, features controlled remotely via a mobile device, occupancy sensing and learning.

    Manual operation: The ease of manually controlling the thermostat's temperature set-point, heating/cooling schedule, home/away and vacation features - when they are available - through the thermostat and mobile app.

    Automation: The ability for a thermostat to operate without input from the user.

    Price & Shop