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Emerson Sensi UP500W

Smart Thermostats
Recall notice

In December of 2018, this smart thermostat was recalled due to the risk of fire hazard. Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard. If you own this thermostat, you should contact White-Rodgers, a division of Emerson Electric, at 888-847-8742 to determine if the unit is included in the recall and for instructions on repair and/or replacement. For more information, see the CPSC recall notice at https://www.cpsc.gov/Recalls/2018/white-rodgers-recalls-thermostats-due-to-fire-hazard

Sensi UP500W
Sensi UP500W
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Pros & Cons
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Emerson Sensi UP500W
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CR's Expert Take

How did it perform in our expert lab testing?

Overall Score
The Overall Score for this model is derived from our expert lab test results.
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Current Range of Tested Smart Thermostats

What goes into the Overall Score?

Manual operation
 /  5
App Control
 /  5
Display
 /  5
WiFi setup
 /  5
Remote control
 /  5
Energy efficiency
 /  5
Smart IQ
 /  5
Automation
 /  5
Color
 /  5

Detailed Test Results

The primary power for this thermostat is supplied via 24 vac source. A "C" wire is not required for most installations or for combined heating/cooling systems. The temperature set-point can be controlled via the app or thermostat. An operating schedule can be programmed using the app or thermostat. Does not have a home/away feature. Does not have a vacation programming feature.

About

The Emerson Sensi UP500W is part of the Thermostats test program at Consumer Reports. In our lab tests, Smart Thermostat models like the Sensi UP500W are rated on multiple criteria, such as those listed below.

Manual operation: A higher score indicates better on-device access to controls. This rating evaluates how easily you can use the device’s built-in interface to manage key functions, such as setting schedules, adjusting set points, managing users, and controlling connectivity.

App Control: A higher score indicates better remote access functionality. A top-scoring model lets you more easily control and manage the device remotely, such as changing settings like set points and schedules.

Display: A high score means the display is easier to read. A top-scoring model makes it simpler to see information at a glance, especially in low light or from a distance.

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