Which Brands Make the Most Reliable Washing Machines?
How to find a washer that lasts: Check the reliability ratings based on CR members' reports on more than 127,000 machines
Has your washer gotten a bit funky? Did you inherit a rumbling basement monster with your new house? An unreliable washing machine can throw a big wrinkle into your everyday life. Should you repair it, deep clean it, or deep six it? Most urgently, how will your next load get clean?
A reliable washer can eliminate laundry drama from your busy life. In fact, reliability is the factor that CR members are most likely to deem very important when weighing their next washing machine purchase. It pays to invest in a quality washer that’s built to last. Our latest member survey results can help you find just that.
Do you own a Samsung high-efficiency top-loader bought between March 2011 and November 2016?
Millions of Samsung washers were recalled due to a safety issue. Read about the related class-action lawsuit to see if you can file a settlement claim.
Problematic Washing Machines
Among CR members surveyed, the most commonly reported washer issues were tangled or balled-up clothes (9 percent), excessive noise or vibration over time (6 percent), odor (6 percent), non-spinning drums (5 percent), and water drain failure (5 percent).
Mold, mildew, and odor complaints were much more common among owners of front-loaders and compact washers—17 percent of front-loader owners cited mold/mildew buildup and 15 percent cited odor as concerns; for compacts, 12 percent cited mold/mildew buildup and 10 percent cited odor. HE top-load washers as a group were singled out for not cleaning clothes thoroughly.
Below, we highlight details from our reliability survey, as well as washers from the brands that score high in both the survey and in our lab tests. If you're shopping for a new appliance, check out our washing machine buying guide to learn the pros and cons of different washer types. Also review our washing machine ratings to see how well models performed in our tests, and for their detailed features and benefits.