|

From our president

Consumer Reports Magazine: January 2012

This monthly letter to subscribers from Consumer Reports President Jim Guest highlights the critical consumer issues behind our current reports. See archived letters.

Home improvements

This new year brings with it a few changes:

Who. The parent organization and publisher of Consumer Reports has been, for 75 years, Consumers Union.

But we’re much better known as Consumer Reports, with more than 80 percent of adults in the U.S. aware of it, so we’ve decided to make the change official; we’ll use that as our organization’s name from now on. We’ll continue our advocacy efforts as Consumers Union, which is widely recognized and respected by policy makers at the federal and state levels.

Where. In May 2007, after we withdrew an article on infant car seats that was based on erroneous crash-test data, we said we’d tell you whenever we use an outside lab. We use other labs for a small portion of tests. Over the past five years, we’ve enhanced our quality control so that oversight of the testing—wherever it is taking place—adheres to our high standards of rigor and accuracy. For that reason, moving forward, we’ll tell you when we use an outside lab only when we believe it gives important context—and save the space for information that is more directly useful to you.

How. Digitally! The Consumer Reports Magazine iPad Edition app on iTunes is now available at no extra cost for Consumer Reports magazine subscribers. Just download the free app and follow the instructions. Anyone else can buy single issues or a discounted subscription. And look for digital editions of our magazines on Barnesandnoble.com, Zinio.com, and soon on Amazon.com. We’ve launched four new product-category apps for Android and iPhone platforms, and Hospital Ratings and Eco-Labels apps for the iPhone. Happy mobile New Year.

 

Jim Guest

President

Jim Guest

President
   

E-mail Newsletters

FREE e-mail Newsletters!
Choose from cars, safety, health, and more!
Already signed-up?
Manage your newsletters here too.

Latest From Consumer Reports

SNOW BLOWER REVIEWS
Get prepared for the colder days of winterVideo Some work now will help you better weather all the season throws your way.
PERSONAL FINANCE NEWS
Apple Pay, Google Wallet, Softcard, LoopPay reviewVideo Which one of these virtual wallets stands out from the pack?
DISHWASHER REVIEWS
You're probably loading your dishwasher wrongVideo Your dishes will get cleaner, and fragile items will be less likely to break.
CAR RECALL INFORMATION
Takata air bags: Has your car been recalled?Video More than 4.7 million vehicles from several automakers have been recalled.
HOLIDAY GIFT IDEAS & GUIDE
Expert picks: Best holiday gift ideas for teensVideo Get a jump on holiday shopping with these presents for teens.
HOMEOWNERS INSURANCE REVIEWS
Boost the payout from your home insurance claim You'll need to do the right kind of inventory to get full-replacement value.

Connect

and safety with
subscribers and fans

Follow us on:

Cars

Cars New Car Price Report
Find out what the dealers don't want you to know! Get dealer pricing information on a new car with the New Car Price Report.

Order Your Report

Mobile

Mobile Get Ratings on the go and compare
while you shop

Learn more