Americans' most common restaurant complaints go beyond a fly in their soup

Consumer Reports gripe-o-meter reveals what annoys diners

Published: July 2014

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Dirty tables, utensils, or restrooms at restaurants are among the top gripes of people when they are dining out, according to our exclusive national survey, even more so than complaints about food. Men and women pretty much agree on that, although women complained about dirty or ill-equipped restrooms a little more than men. The numbers below are the percentage of people highly annoyed with a specific gripe from the survey of 1,003 adults by the Consumer Reports National Research Center in March 2014.

Illustration: Leo Acadia
Editor's Note:

This article also appeared in the August 2014 issue of Consumer Reports magazine.


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