The Morpher folding helmet and Woom children's helmet are two bike helmets that failed Consumer Reports safety tests and have been recalled.
The Morpher flat folding helmet (left) and the Woom children's helmet in size small (right) have both been recalled.

The Consumer Product Safety Commission (CPSC) announced recalls for two bike helmets that previously failed Consumer Reports safety tests.

The Woom Bikes Children’s Helmet (in size small only, sold from December 2018 to July 2019) and the Morpher Flat Folding Helmet both do not meet the federal safety standard for helmets, “posing a risk of head injury,” according to the CPSC. The agency is not aware of any injuries or incidents associated with the recalled helmets.

Consumer Reports first discovered these problems last year and immediately notified the manufacturers and the CPSC. Our story on these findings, published in July 2019, flagged both of these products as a “Don’t Buy: Safety Risk.” 

Morpher is no longer in business. A message on its site reads: “Unfortunately, due to the worldwide COVID-19 pandemic and other factors, I regret to inform you that we have been forced to cease operations.” The former CEO of Morpher did not respond to an email requesting comment.

More on Helmet Safety

Woom stopped sales of all its small helmets in the U.S. and Canada the day after Consumer Reports shared its findings with the company. It halted sales on its other helmets the next month.

“Following [CR’s] report, we initiated multiple tests with several accredited U.S. Consumer Product Safety Commission (CPSC) test laboratories followed by additional tests at the CPSC test lab to gain more information and details on the failure,” Woom’s CEO explained, in an email to CR. According to the company, in July 2020, the CPSC requested the recall, which Woom initiated in August.

Woom’s site now shows a new kids’ helmet for sale, which is not affected by the recall and which CR has not yet tested.  

What CR Found

The Woom helmet tested by Consumer Reports failed the rear impact absorption test. This test assesses how protected the skull would be if someone wearing the helmet fell and hit the back of their head.

The Morpher flat folding helmet failed our side impact absorption test. This test assesses how protected the skull would be if someone wearing the helmet fell and hit the side of their head.

For more details about what we learned about these helmets during safety testing, see our previous story

What You Need to Know About the Recall

The Morpher folding helmets involved in the recall were sold online at Amazon.com, CyclingSafetyGear.com and MorpherHelmet.com from April 2017 through November 2019. The Morpher name and logo appear on the helmet. The recall affects about 8,500 helmets, according to the CPSC.

Because Morpher is no longer in business, the company will not be providing a refund, repair, or replacement. Consumers with questions about this recall can contact the CPSC at 800-638-2772.

The Woom children’s helmets involved in the recall were sold online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019. “Woom” is printed on the helmet, and “S” for small appears on the back. Woom helmets in other sizes or sold at other times are not included in the recall, which affects about 1,500 helmets, according to the CPSC.

Consumers who own a Woom Bikes children’s helmet in size small can return it to the company for a full refund. Woom has compiled an FAQ with instructions for completing this return and answers to other questions. Additional questions about the recall can be sent to Woom via email (safehelmet@woombikes.com) or phone (855-966-6872).

Consumers should stop wearing these helmets, as they may not provide adequate protection in the event of a crash or a fall. But wearing a helmet when you’re riding a bike is essential. At CR, we believe that using one of these helmets despite its flaws is better than riding without any helmet at all. So if it is the only helmet you have, you should continue to use it only if you do not yet have access to another helmet and need to ride your bike. And you should replace your helmet as soon as possible.