Ford Recalls F-150 Because Transmission Can Suddenly Go Into Neutral

Over 47,000 pickup trucks from the 2021 model year are included in the recall

2021 Ford F-150 Platinum parked on grass Photo: Ford

Ford is recalling certain 2021 F-150 pickup trucks because their transmissions may unexpectedly shift into neutral while in motion, which could cause a crash.

The problem is due to an error in the transmission’s software. If this problem occurs, owners may notice a loss of vehicle power and a wrench symbol illuminated on the dashboard near the speedometer. Once the vehicle is stopped, it may automatically go into Park. Ford says that turning the ignition off and on will reset the vehicle immediately.

According to documents Ford provided to the National Highway Traffic Safety Administration, there have been 28 warranty claims, one customer complaint to the automaker, and one complaint to NHTSA related to this issue. There have been no related crashes or injuries. Learn how to submit a safety complaint to NHTSA.

Only vehicles with 3.5L, 2.7L and 5.0L engines that are not equipped with Auto Start-Stop technology are included in the recall. ​​All the recalled trucks have a transmission with the internal code of 10R80.

The Details

Vehicles recalled: Some 2021 Ford F-150 pickup trucks built between July 28, 2021, and Dec. 20, 2021.

The problem: Because of a problem with the transmission software, the vehicle may erroneously sense that the transmission fluid pressure is too low and shift into Neutral. If a problem actually existed with the transmission fluid pressure, this sequence of events would protect the transmission from damage and give the driver time to pull over.

The fix: Ford dealerships will update the transmission software, free of charge.

How to contact the manufacturer: Ford will contact owners of affected vehicles by mail starting May 2, 2022. Owners may also contact Ford at 866-436-7332. 

NHTSA campaign number: 22V188. Ford’s own number for this recall is 22S15.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

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Head shot photo of CRO Cars CIA editor Keith Barry

Keith Barry

Despite my love for quirky, old European sedans like the Renault Medallion, it's my passion to help others find a safe, reliable car that still puts a smile on their face—even if they're stuck in traffic. When I'm not behind the wheel or the keyboard, you can find me exploring a new city on foot or planning my next trip.