Mazda Recall — a Mazda CX-5

Mazda is recalling more than 260,000 cars and SUVs because a software problem could cause them to stall while driving. The recall includes the 2018 and 2019 CX-5 SUV, 2018 and 2019 Mazda6 sedan, and 2019 Mazda3 sedan and hatchback, according to the National Highway Traffic Safety Administration.

The software controls how the engine runs, and if a problem arises, the engine may not run as smoothly as it normally does, or it could stall while driving. This could lead the driver to lose control of the vehicle and may cause a crash, the NHTSA says. The Check Engine light may also illuminate on the dashboard.

The automaker says it is unaware of any crashes or injuries related to this issue. 

The Details

Vehicles recalled: 262,200 Mazda cars and SUVs, including:
• 2018-2019 Mazda CX-5 SUVs built from Oct. 3, 2017 through Apr. 23, 2019.
• 2018-2019 Mazda6 cars built from Jan. 15, 2018 through Apr. 22, 2019.
• 2019 Mazda3 sedans and hatchbacks built from Sept. 25, 2018 through May 11, 2019.

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The problem: The engines in these vehicles have software that allows the engine to occasionally deactivate two out of four cylinders in order to save fuel. When those two cylinders reactivate, a software issue may cause an engine component called a rocker arm to make contact with other parts of the engine when it should not. This may cause the engine to run rough or stall.

The fix: Dealers will perform a software update at no charge to owners.

How to contact the manufacturer: Mazda will notify owners of affected vehicles by mail on or before Aug. 26, 2019. Owners of affected vehicles may also contact the automaker at 800-222-5500. Mazda’s own number for this recall is 3719F.

NHTSA campaign number: 19V497

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and this recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

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