2013 Buick Enclave Owner Satisfaction - Consumer Reports
Buick's Enclave is a large, car-based SUV with a spacious third-row seat, sound ride quality, and decent handling. However, rear visibility, awkward placement of some controls, and unimpressive fuel economy are its weaknesses. A rear-view camera is standard for this version of the large Buick crossover SUV.
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Ride and quietness are very good. Navigation and audio are only OK. Acceleration and handling need improvement."

Glenn R., FL (2013 Buick Enclave)

"Big inside. But drives like a sedan. Quick. Quiet."

Anonymous, NC (2013 Buick Enclave)

"Acceleration is great and it doesn't struggle to keep up. Handling is also wonderful. It is fun to drive."

Anonymous, IL (2013 Buick Enclave)

"We have no complaints. It handles very well and the breaks are good."

Patricia D., BC (2013 Buick Enclave)

"Acceleration is limp at best"

Anonymous, GA (2013 Buick Enclave)

"Acceleration is decent but i wish it had more torque so it could stay in a lower gear when climbing hills at highway speeds.It shifts down too often to maintain speed."

Conrad O., MO (2013 Buick Enclave)

"It accelerates well. The handling makes it easy to drive."

Anonymous, IL (2013 Buick Enclave)

"Easy to handle on freeways."

Carolyn D., MI (2013 Buick Enclave)

"When accelerating fast, it sometimes will not shift smoothly. Other than that, it drives very well."

Anonymous, TX (2013 Buick Enclave)

"excellent acceleration for such a large vehicle. handling also very good for size of vehicle"

Martin C., FL (2013 Buick Enclave)

"Braking is not good, petal is soft and takes too long to stop. We've had to mechanics twice and they say it's just the way this car is."

PAUL S., NJ (2013 Buick Enclave)

"Tight turning, acceleration ok"

STEVEN L., DE (2013 Buick Enclave)

"Since new there has been a front end noise that I believe is coming from the transmission. It does not happen all the time, and mostly noticeable after backing up, and then turning the wheel and moving forward. I think the noise is inherent in the design:"

Anonymous, MD (2013 Buick Enclave)

"Handles very well"

Anonymous, AB (2013 Buick Enclave)

"Acceleration could be better. Transmission seems to whine out if you accelerate to hard."

Anonymous, OH (2013 Buick Enclave)

"This viehical can and will get up and go and if your not paying attention it will square all over the road and I love it!!!! Great acceleration"

Anonymous, FL (2013 Buick Enclave)

"responds quickly when passing of changing lanes in highway traffic"

PATRICA O., MD (2013 Buick Enclave)

"Extremely bad transmission shifting. Constantly hunts for gears, revs too high even for a simple passing maneuver. This is hands-down the worst transmission I have ever had. Also at 30,000 miles it broke down with a high-pressure fuel pump failure and had to be towed for repair. Google this problem - others who had this same issue had it break one or two more times. Can't wait to get rid of this terrible vehicle. Do not buy!!!"

Anonymous, LA (2013 Buick Enclave)

"Would be nice if they had a sportier model"

PAUL S., MN (2013 Buick Enclave)


Includes seats, climate control, noise, and ride

What Owners Say

"Very comfortable but you could add some more plush to the seats"

Anonymous, GA (2013 Buick Enclave)

"The seats are adjustable for my 6'4" height with very good comfort. The noise level is quite good for a large SUV and the ride is better than I expected for this vehicle."

Warren S., NC (2013 Buick Enclave)

"We purchased this to replace a product which was similar. We were immediately pleased with how comfortable the seats and leg room were. The ride was exceptional. In fact, that is what made us decide to keep the 2013 Enclave and buy a 2017 Enclave because it was such a wonderful ride."

Anonymous, IL (2013 Buick Enclave)

"Super spacious. Quiet. Seats are very comfortable."

Anonymous, NC (2013 Buick Enclave)

"The seats in the Buick are very comfortable. We have taken several long trips - 3 days each way, and have no complaints about them. Maybe that is why my husband doesn't want to take the Subaru."

Patricia D., BC (2013 Buick Enclave)

"Little noisy"

Larry D., IA (2013 Buick Enclave)

"The road noise level is lower than other SUVs we test drove"

Brian B., CA (2013 Buick Enclave)

"When purchased the Enclave had the most comfortable ride of any vehicle in the class, as well as the upgraded seats which improved its overall comfort."

Anonymous, PA (2013 Buick Enclave)

"seats, ride"

Anonymous, IN (2013 Buick Enclave)

"Very comfortable on long trips."

Carolyn D., MI (2013 Buick Enclave)

"great mpg with such a big car"

Gordy A., WI (2013 Buick Enclave)

"It is the quietest vehicle I have ever been in. Really excellent for riders with a hearing problem"

Anonymous, TX (2013 Buick Enclave)

"Wonderful riding vehicle."

Anonymous, VA (2013 Buick Enclave)

"comfortable to ride in, but I am short and it is not a good car for short people to drive. Limited vision due to the car design of the front window"

Marianne F., IL (2013 Buick Enclave)

"An excellent vehicle for long-distance travel. Smooth and comfortable. Can drive for hours without getting tired."

Anonymous, ON (2013 Buick Enclave)

"I love the ride and I enjoy the night of the car - Seats are good for a person with a bad back - Ride is quiet and comfortable"

Richard P., MA (2013 Buick Enclave)

"The vehicle is very comfortable for long distance driving."

David C., VA (2013 Buick Enclave)

"Vehicle is quiet and fairly comfortable but seat bottoms are too narrow and short. They become uncomfortable on longer trips. Rear suspension tends to bounce too much at highway speeds after hitting a bump or dip in the road."

Conrad O., MO (2013 Buick Enclave)

"Great ride smooth"

Frank O., FL (2013 Buick Enclave)

"The Enclave is as comfortable and quiet as our previous experience with Lincoln Town Cars"

Ken K., IL (2013 Buick Enclave)

"Seats remain comfortable over long drive of 8 to 12 hours. Car is exceptionally quiet."

John K., WA (2013 Buick Enclave)

"noise and ride very good"

Thomas S., AZ (2013 Buick Enclave)

"very comfortable seats. interior quiet"

Martin C., FL (2013 Buick Enclave)

"The seats are big and comfortable and the suspension and weight of the vehicle make it far more comfortable when hitting the uneven pavements since so many of the Illinois roads are in bad shape."

Anonymous, IL (2013 Buick Enclave)

"Interior styling getting old and dated. Seat comfort has broken down. Ride is quiet. Climate control works fine."

Anonymous, NY (2013 Buick Enclave)

"I'm 5'9" tall and have a problem entering and exiting the vehicle. The seat is such that I have to slide over the ending of the seat. In time, the seat will show more wear and tear than usual. The running boards are useless for someone my size."

WILLIAM M., MI (2013 Buick Enclave)

"Ride is excellent. Good acceleration."

Anonymous, ND (2013 Buick Enclave)

"2nd row seats are not as comfortable as I would like. Since the vehicle is quite large it takes longer to cool down than a sedan especially in hog Florida weather"

E V., FL (2013 Buick Enclave)

"Exceptional riding comfort."

DENNIS S., TX (2013 Buick Enclave)

"Driver seat rocks upon acceleration. Has been serviced several times w no resolution. Ride has become noisier w regards to wind noise."

Anonymous, MA (2013 Buick Enclave)

"All of the above"

Anonymous, NH (2013 Buick Enclave)

"I have driven my Buick from the west coast to east and back 3 times and one time from Seattle to Phoenix to san Diego and return. I averaged 10 hours per day driving and found it to be extremely comfortable and easy to drive."

JOHN K., WA (2013 Buick Enclave)

"seats no longer firm on the bottom and I feel they have bottom out when sitting."

Anonymous, MD (2013 Buick Enclave)

"It is a comfortable car, air is good, quite."

Anonymous, GA (2013 Buick Enclave)

"Easy entree for third seat passengers and comfort of third seat, easy to use knobs for controls fo air conditioning and radio, ride and quiteness."

ROBERT G., TX (2013 Buick Enclave)

"I am a big person, Morbidly Obese, and I am very comfortable in this vehicle. Excellent ride."

Anonymous, FL (2013 Buick Enclave)

"The bucket seats in front and second row are very comfortable."

Anonymous, IL (2013 Buick Enclave)

"When climate control set on AUTO, the air conditioner fan makes too much noise."

ROGER H., LA (2013 Buick Enclave)


Did you get what you wanted relative to the price you paid?

What Owners Say

"Price was great, bought last year model. Very reliable, oil changes, breaks and tires since I’ve had it."

Anonymous, PA (2013 Buick Enclave)

"I paid a fair price for the car - You get what you pay for - I believe that the vehicle is worth the cost"

Richard P., MA (2013 Buick Enclave)

"Terrible value. Constant bugs with this vehicle at a very young 30,000 miles. An example - the DVD ejected when my wife put transmission in park. Mirrors that automatically lower for reverse will frequently not raise up. Bluetooth call quality is absolutely terrible and very difficult to hear on the other end of the phone."

Anonymous, LA (2013 Buick Enclave)

"Had to return to dealer many times for ac problem. More of a dealer problem than Enclave problem."

DOYLE A., LA (2013 Buick Enclave)

"Looks and drives great. Holds all the grandchildren plus more."

RANDY M., TX (2013 Buick Enclave)

"The problem with premature brake problems and the location of the front seats are disappointing considering what we paid for the car."

WILLIAM M., MI (2013 Buick Enclave)


How it looks inside and out

What Owners Say

"The car is inside is roomier than it appears to be and quite comfortable."

Anonymous, IL (2013 Buick Enclave)

"very attractive vehicle"

JEFF M., AB (2013 Buick Enclave)

"Very comfortable to drive, great pick up speed on highway. I feel confident when backing up @ a shopping area - great warning system when other cars or PEOPLE are crossing behind the car. Has fantastic storage in back & especially when 2nd row seating is down!!"

PATRICA O., MD (2013 Buick Enclave)

"Still looks fresh after 8 years."

N S., NY (2013 Buick Enclave)

"Clean lines"

STEVEN L., DE (2013 Buick Enclave)

"Rides really well, has great visibility and very reilable."

PAUL S., MN (2013 Buick Enclave)

Would you buy this car again?

2013 vehicles
Acura MDX
Buick Enclave
Cadillac SRX
Infiniti JX
Lexus GX
Lexus RX
Lincoln MKX
Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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