2018 Buick Enclave Owner Satisfaction - Consumer Reports
The redesigned Enclave is a strong entry for General Motors in the luxury SUV segment. It has the core features that shoppers look for in a luxury SUV, but the Enclave is hurt by its low mpg and the added cost to get key advanced safety systems that CR believes should come standard on all vehicles. This Buick has a hushed cabin with enough room for up to seven passengers to stretch out.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"The tires create more road noise than our last vehicle"

Peter F., ON (2018 Buick Enclave)

"great acceleration, and handling"

Anonymous, MI (2018 Buick Enclave)

"Accelerates smoothly. Turning is great. A step up from my 2012 Traverse and 2015 Traverse. And those vehicles I was happy with. This feels upscale"

Denis F., NY (2018 Buick Enclave)

"We had a 2010 Enclave and with the new 8-speed transmission the 2018 the vehicle feels like it has far more torque and power even though I think it actually has slightly less torque and a bit more power in 2018."

Stephen T., IA (2018 Buick Enclave)

"Accelerates quickly with great control"

Anonymous, TX (2018 Buick Enclave)

"See previous comment."

Anonymous, AR (2018 Buick Enclave)

"all good"

John U., WI (2018 Buick Enclave)

"Good handling, acceleration."

Anonymous, TN (2018 Buick Enclave)

"I love the auto cruise."

Angela C., AZ (2018 Buick Enclave)

"When you accelerate to pass another vehicle if you are running in two wheel drive there is a distinct feeling of the front end wanting to take off on you and a feeling of loss of control ."

S P., ON (2018 Buick Enclave)

"Clunky, jerky gear shifting on automatic transmission Clunky, jerky auto stop/start at traffic lights Sometimes racing acceleration when engaging first gear"

Anonymous, TX (2018 Buick Enclave)

"excellent acceleration"

Kenneth H., NJ (2018 Buick Enclave)

"Gas mileage seems to be greatly improved. I averaged 24 MPG on trip to Texas & back to Nebraska."

Anonymous, NE (2018 Buick Enclave)

"Good performance, good gas mileage"

Anonymous, CO (2018 Buick Enclave)

"Acceleration in the 2018 Enclave is astounding. Way better than the 2015 model. Engine moves through gears seamlessly and zero lag even at moment of high acceleration. Handling is tight and nimble for a large SUV. Really good performance all in all and makes up for aesthetic misses."

Anonymous, WI (2018 Buick Enclave)

"Excellent, handles like a sports car. At time I think it handles better than my old 1973 Corvette."

Anonymous, SC (2018 Buick Enclave)

"Purchased new, had to replace the torque convertor at 3,000 miles. Had to wait three weeks to get a new one. So two torque convertors in 12 months, 13000 miles. As of this writing, our current torque convertor needs to be replaced!"

William F., MI (2018 Buick Enclave)

"adaptive cruise is excellent."

Anonymous, WI (2018 Buick Enclave)

"new engine/transmission accelerates great and the car handles very well even in poor conditions"

Anonymous, MI (2018 Buick Enclave)

"For a large car the acceleration is far better than expected and we don't experience any roll on the curves"

Anonymous, ON (2018 Buick Enclave)

Comfort

Includes seats, climate control, noise, and ride

What Owners Say

"Simple design. No more bubble look. Seems could be more cushiony, but overall comfortable. Love the caption chairs in second row"

Anonymous, TX (2018 Buick Enclave)

"very good"

Anonymous, NE (2018 Buick Enclave)

"This Enclave is has very little wind or road noise. Seats are harder to set on than our older Enclave, other wise comfortable. The ride is excellent more like a sports car than SUV."

Anonymous, SC (2018 Buick Enclave)

"Leather seats seem to be firmer than in the 2015 model. Plenty of head room but the cabins for each first row passenger have gotten smaller. Less leg room for taller (6’3‿) drivers. You have to really adjust the seat to find wear 5ne most leg room is achieved. Sun roof enclosures are Super cheap and have c,ear gaps around both closures. Noise dampening is Impeccable. Ride is VERY quiet."

Anonymous, WI (2018 Buick Enclave)

"Very comfortable ride & very quiet."

Anonymous, NE (2018 Buick Enclave)

"The seats and lack of noise are great but the ride is my favorite. The optional, special, suspension imparts a smooth, firm and stable ride better than my previous vehicles."

Anonymous, AR (2018 Buick Enclave)

"Very quite at any speed, good acceleration, comfortable seats, even for my wide body."

John P., KY (2018 Buick Enclave)

"seats are very comfortable"

Kenneth H., NJ (2018 Buick Enclave)

"The ride is very smooth and the noise reduction helps when I'm in traffic and listening to SXM radio. The seats are very comfortable and make for an enjoyable drive."

Norman F., OH (2018 Buick Enclave)

"Comfortable beyond words. Seats adjust to my particular needs easily."

Angela C., AZ (2018 Buick Enclave)

"The quietest vehicle I have ever ridden in"

Bobby E., TX (2018 Buick Enclave)

"VERY comfortable. Cooled/heated seats are great. Very quiet. Road noise is minimal"

Denis F., NY (2018 Buick Enclave)

"Extremely quiet ride. Very comfortable for our family of 5"

Matthew B., WI (2018 Buick Enclave)

"Drivers seat on 2018 Enclave not as wide and supportive as the 2015 model I had. Everything else is as nice or nicer regarding noise and ride."

Anonymous, NJ (2018 Buick Enclave)

"We bought the car because the comfort level was superior to a number of other SUVs we drove including the Grand Cherokee Lexus 350 and Audi Q7. It's a very quiet ride"

Anonymous, ON (2018 Buick Enclave)

"The Enclave is the quietest, most comfortable SUV that I drove during the buying process. This was the deciding factor."

James M., KS (2018 Buick Enclave)

"adjustable, very comfortable seats."

Anonymous, CO (2018 Buick Enclave)

"Quiet smooth ride."

Anonymous, TX (2018 Buick Enclave)

"Avenir is very quiet and the upgraded suspension is much smoother than my 2014 Enclave."

Jeffrey L., NY (2018 Buick Enclave)

"excellent comfort, roomy"

Anonymous, MI (2018 Buick Enclave)

"I am somewhat disappointed in the comfort of the seats as they are not as wide as they need o be and the road noise is greater than I had hoped."

John B., TX (2018 Buick Enclave)

"Very well finished , four bucket seats well appointed , good power and shifting keeps rpm at 2000"

Anonymous, BC (2018 Buick Enclave)

"Extremely quite. Very smooth ride."

Anonymous, AL (2018 Buick Enclave)

"I have high expectations. This Buick is the most comfortable vehicle of this size, for the money. I just long for the pillow-seats and floating-on-a-cloud ride that Buick was known for. I feel comfort 100% of the time that I'm driving, but the ride is calibrated like a BMW: for sporty driving, which only accounts for 2-3% of my miles. This is more of a complaint for the whole industry and not just of the Buick, but Buick should buck this trend and make the wafty-riding cars it always used to make."

Anonymous, IL (2018 Buick Enclave)

"Seats are very comfortable lot of leg room and the ride is smooth."

J S., FL (2018 Buick Enclave)

"The ride is very smooth and quiet. There is very little lean on the corners."

Peter F., ON (2018 Buick Enclave)

"The seats in the Buick are more comfortable than my previous vehicle which was a 2015 Cadillac SRX . The most annoying thing with the Buick is the flimsy material used in the head cover of the sunroof ."

S P., ON (2018 Buick Enclave)

"The seats of driver and passenger are “form fitting‿ and so are very comfortable, especially on longer journeys. We drive to Florida, and comfort and back support are extremely important to us."

Anonymous, ON (2018 Buick Enclave)

"Front seats are very comfortable. It is very quiet. ride is outstanding."

Thomas U., OH (2018 Buick Enclave)

"The seats are exceptionally comfortable and we love to take it on out of town trips. No road noise at all."

Anonymous, NC (2018 Buick Enclave)

"Rear wiper to small, Transmission hard to maneuver."

Anonymous, FL (2018 Buick Enclave)

"I find all of the listed factors better than my 2012. The ride is quieter and even seems smoother. I appreciate the lumbar adjustment. The steering even SEEMS improved. It still has a nice, short turning radius."

Roger L., MN (2018 Buick Enclave)

"The seats are very comfortable. The one thing I'm disappointed about is the seat cooling. It works intermittently. I need to take it back to the dealer."

Douglas N., MI (2018 Buick Enclave)

"Very comfortable, rides nice and is quiet"

Anonymous, MI (2018 Buick Enclave)

Value

Did you get what you wanted relative to the price you paid?

What Owners Say

"We compared with Volvo, Lexus, Mercedes, Audi and Land Rover and by far the Enclave is the best value out there in a vehicle that can carry six adults comfortably for long distances."

Stephen T., IA (2018 Buick Enclave)

"I got $9600 off list, so comparing this (and other GM vehicles) at sticker-price is not accurate. At list price, the Buick is fairly-priced, at the actual price, it is downright cheap."

Anonymous, IL (2018 Buick Enclave)

"Second Buick , both have been wonderfulll cars , styleish and great in winter"

Anonymous, BC (2018 Buick Enclave)

"Leasing was the most value"

W C., ON (2018 Buick Enclave)
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