Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Hyundai Issues Recall for Palisade After Child’s Death

The recall is a software update for powered-folding seats that may not stop if a person or object is caught in them

2026 Hyundai Palisade Calligraphy, front static
2026 Hyundai Palisade SUV
Photo: Hyundai

Hyundai has issued a recall for certain 2026 Palisade and Palisade Hybrid SUVs after a tragic incident in which a child was killed during the movement of a powered third-row seat. Consumer Reports found three complaints in the National Highway Traffic Safety Administration’s (NHTSA) database related to similar seat-folding defects, including two that resulted in injuries.

Hyundai Palisade Recall

Senior Autos Reporter Keith Barry shares important safety information about the Palisade recall.

More On car Safety

Both the Calligraphy and Limited trims are involved in this recall, which Hyundai says can be addressed through a software update. Although a stop sale was initially issued to prevent dealerships from selling vehicles with an unrepaired recall, vehicles that have received the software update can now be sold.

Kia also announced a similar recall for certain 2027 Telluride Hybrid SX Prestige and X-Line SX Prestige vehicles equipped with the Executive Package. Being a new vehicle, the scale of that recall is much smaller, involving just 568 SUVs. (Kia’s number for this recall is SC366.)

Those who currently drive a Palisade are now eligible to download a free over-the-air software update. Hyundai says the update will update how the seats recognize occupants and objects. It will also:

• Require the tailgate to be open to use the seat stow (fold‑flat) function.
• Disable the ability to fold and stow seats from controls on the infotainment screen.
• Require users to press and hold the seat and cargo-area fold switches.

In addition, occupants must now press and hold the second‑row walk‑in (tilt) function to access the third row, with a one‑touch return and press‑and‑hold operation of the seatback recline switch during return.

This free update can be downloaded and installed through an over-the-air process without going to a dealership as long as the owners have an active Bluelink subscription, which is usually set up during the purchase process. Those who don’t will need to go to a dealership to have the software updated.

Until the update is downloaded, Hyundai says that owners should make sure no person or object is in the seat or seat-folding area before operating the power seat, and they should be careful not to press any buttons that activate the one-touch tilt-and-slide feature that allows passengers to access the third row.

2026 Hyundai Calligraphy owners manual showing seat controls
The Hyundai Palisade's owner's manual shows various ways to adjust the second- and third-row seats.

Photo: Hyundai Photo: Hyundai

When the Palisade first debuted, the Calligraphy and Limited trims had multiple ways of controlling the powered second- and third-row seats, including controls in the vehicle’s cargo area, on the second-row seats themselves, and on the main vehicle touchscreen.

A Consumer Reports review of complaints to NHTSA found that there have been at least three other situations since November 2025 where powered seats have moved unexpectedly and put occupants in danger. Two of those included reports of injuries.

“A passenger got into the passenger-side middle-row seat, and the seat fold-up button was accidentally bumped while the person was trying to get situated and buckled,” a person wrote after a December 2025 incident. “The seat began moving and folding forward, pinning the passenger between the seat they were in and the back of the front seat. This incident hurt the passenger, who had the force of the seat against her, and it frightened her very badly. If the door had been locked, the passenger would not have been able to be helped out and could have sustained worse injuries.”

Another complaint, from December 2025, said an occupant had been injured after getting caught between a folding second-row seat and the doorframe while exiting a vehicle, and a dealership representative responded that there’s no sensor that stops the seats from folding or sliding. (Hyundai says that the seat has what it calls "anti-pinch logic.") “This is a safety concern for any passengers on the 2nd and 3rd rows, especially children,” the complaint said. A third complaint from November 2025 involved an incident with an unsold car still at a dealership, but it didn’t result in injuries.

Owners of vehicles in this recall may have already been notified through a pop-up alert on the vehicle’s touchscreen.

2026 Hyundai Palisade Calligraphy warning display on screen
Consumer Reports' 2026 Hyundai Palisade got a pop-up warning on the infotainment screen.

Photo: Julian Barrera/Consumer Reports Photo: Julian Barrera/Consumer Reports

Hyundai & Kia Seat Recall Details

Vehicles recalled:
• Certain 2026 Hyundai Palisade SUVs in the Calligraphy and Limited trims.
• Certain 2027 Telluride Hybrid SX Prestige and X-Line SX Prestige vehicles equipped with the Executive Package.

The problem: According to documents provided by Hyundai to NHTSA, the second- and third-row power seat assemblies “do not contain sufficient anti-pinch protection for occupants during activation of certain seat adjustment features,” including the power-folding stow function and the second-row’s one-touch tilt-and-slide feature, which Hyundai calls “Walk In.”

The fix: A software update is now available for Bluelink subscribers. Those without an active subscription have to go to a dealership for a fix.

How to contact the manufacturers: Owners may call Hyundai at 800-633-5151 and Kia at 1-800-333-4542.

NHTSA campaign numbers: For Hyundai, 26V160000. For Kia, 26V173000.

Use CR's Car Recall Tracker

Stay informed about car recalls that might affect your vehicle. If you’re not a CR member, create a free account now.


Keith Barry

Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on BlueSky @itskeithbarry.bsky.social.