Tesla Recalls Model S and Model X for Power Steering Problem After Software Update
The automaker says the problem can be fixed with another over-the-air software update
Tesla has recalled over 40,000 Model S sedans and Model X SUVs from the 2017 through 2021 model years because the electronic power steering may suddenly stop working on rough roads or after hitting a pothole.
If drivers lose power steering assistance, they may suddenly need to use more effort to turn the vehicle, which could lead to a crash. In addition, the car will issue audio and visual warnings to let drivers know the electronic power assist steering system (EPAS) isn’t working.
The Details
Vehicles recalled: Some Tesla Model S sedans manufactured between Aug. 16, 2017, and Dec. 28, 2020, and some Tesla Model X SUVs manufactured between Aug. 20, 2017, and Dec. 27, 2020.
The problem: A software update erroneously caused the electronic power steering system to recognize potholes and rough road surfaces as steering inputs. As a result, the power steering system may suddenly stop working.
The fix: A follow-up software update reversed the changes made by the initial software update.
How to contact the manufacturer: Tesla says it has already fixed the problem using an over-the-air update and will notify owners of the recall by mail starting Dec. 31, 2022. Owners may also contact Tesla at 877-798-3752.
NHTSA campaign number: 22V818. Tesla’s own number for this recall is SB-22-00-014.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.
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