Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
The Cruze is a solid and substantial-feeling compact car. Its taut, steady and controlled ride makes it one of the smoothest of the small sedans. Inside, it's also one of the quietest small sedans we'd tested. While gasoline-powered models have lackluster fuel economy, an efficient turbodiesel engine is also available. Inside, the nicely-finished cabin offers roomy front seats.
Alerts
There are 7 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Front side and head protection air bags standard.
Road Test

The Cruze is a solid and substantial-feeling compact car. Its taut, steady and controlled ride makes it one of the smoothest of the small sedans. Inside, it's also one of the quietest small sedans we'd tested. While gasoline-powered models have lackluster fuel economy, an efficient turbodiesel engine is also available.

Inside, the nicely-finished cabin offers roomy front seats. Taller drivers have plenty of space up front, but the Cruze is very tight in the rear. Upright styling provides good driver visibility and controls are mostly easy to use. The Cruze also handles well overall, with decent steering feedback.

Seating
2 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
  • 6-speed Manual
Engines Available
  • 1.4-liter 4 turbo (138 hp)
  • 1.8-liter 4 (138 hp)
  • 2-liter 4 turbodiesel (151 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“Check engine light would come on”

Robert B., NV (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“Failure of emissions exhaust fluid system”

Maurice W., OK (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
Sensors (includes O2 or oxygen sensor)

“Purge Valve Sensor Something is also up with my gas gauge where it only goes to 3/4 full when I fill the tank and may fluctuate. corrects itself around half a tank. dealer said it would cost to much to look into because they thought it was the fuel gauge sensor but its not a guarantee”

Anonymous, PA (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

“on a trip can had a fault and only gave about 100 miles before it went to 5 MPH limp mode. Took 2 weeks for the dealer to fix”

Craig R., KY (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“NoX sensor exhaust system is a problem that they dealer won't cover under warranty”

Anonymous, NE (2014 Chevrolet Cruze Turbo Diesel Unsure)

“Mass Airflow Sensor reading out of range caused drivability problems such as surging and bucking”

Andrew J., MI (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“Check engine light kept coming on and computer code indicated that the o2 sensor was defective. Car runs fine after sensor replaced”

W H., DE (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“CEL came on. Dealer replaced sensor in exhaust. Problem solved”

Jeff S., WA (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“The problem had to do with an O2 sensor leak which was fixed”

Ronald P., OR (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“some exhaust temp sensor failed, took a long time (week?) to diagnose”

Chris R., OR (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“NOx sensor was replaced”

Michael S., NY (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“Engine light came on went to the dealership they scanned code found faulty o2 sensor”

Anonymous, MA (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“Between 60 to 90 days car has engine light display on dash monitor which turns out the car has to be placed into dealer service for O2 sensors, and carbon filter cleaning. Car should be recalled for fuel exhaust fluid engineering changes to fix the p”

Maurice W., OK (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“Just had check eng. light come on”

Anonymous, BC (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“it stopped working. the dealer repaired. it worked for about 25 miles an went out again. the dealer finally put in a new part. it now works ok”

Anonymous, NY (2014 Chevrolet Cruze LT Unsure)

“Backup camera doesn't always turn on when car first started and put in reverse”

Bill H., ON (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Display screen goes blank

“This vehicle was riddled with problems related to computer software and sensors having to do with the Diesel exhaust fluid quality/level. Luckily for me, they were all resolved during the warranty period, but it was quite a headache. As a result, I decided not to go with a Diesel on our newer car”

Anonymous, MI (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
Speakers

“Drivers side door speaker failed- distorted sound -buzzy”

Stephen C., ON (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
External music device interface (e.g., smart phone, MP3 player)

“The Aux outlet didn't work”

Cynthia T., MI (2014 Chevrolet Cruze LS Unsure)

“On start up car sometimes forgets paired phone. Resulting in blue tooth not being available. Can not be corrected. With out turning off the car for a period of time”

Eric G., GA (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“My Samsung Galaxy S4 kept disconnecting from the Cruze Bluetooth. I took the car in and an update was done. Problem fixed”

Chris S., WI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“calls would disconnect and phones would turn off”

Anonymous, OH (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Radio

“Reception range is 1/4 of all my other vehicles. Constantly changing stations. Dealer has checked it and says the antenna and radio are fine”

Edward M., MI (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“loud engine noise when accelerating, dealer made engine area adjustments to eliminate vibrations which were causing noise”

Anonymous, FL (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

“A vibration as the engine goes through the 1800 to 2000 RPM range in each gear”

John K., AL (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“FIRST 6 MONTHS THERE WAS A SMALL SQUEAK AROUND REAR OF CAR, SEAMS TO HAVE GONE AWAY. ALSO SMALL RATTLE AROUND DASH AREA”

Michael K., MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“right rear shock had rattle noise. Under warranty, it was replaced. Rattle is gone”

Anonymous, RI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Wind noise

“When only rear windows down, a feeling of disturbed pressure within the car and an associated "pounding" noise is experienced”

Anonymous, SC (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“at speeds of 55 or more vehicle makes a whistling sound”

Anonymous, TX (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“air noise around doors”

Anonymous, OH (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Clutch adjustment

“I have not as yet had an adjustment. tech thought some of my power problems in 2nd and 3 rd might be do to a wearing clutch the gear shift ball you hold has a loose aluminum trim piece. Sanding will rough the hand held gears control area.unfortunately, some dumbell did not make the hand held lever unscrewable. you have to replace the entire unit $600 plus for a .20cent piece of metal”

Anonymous, VT (2014 Chevrolet Cruze ECO 1.8-L 4 Cyl)
Gear selector or linkage

“The car would not always recognize that it was in Park. GM dealer took a while to understand the problem and rectify it. They would only address the issue once they witnessed it with their own eyes”

Michael C., VA (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)
Rough shifting

“the car makes a clunking noise when shifting from 1st to 2nd gear”

Dan A., IN (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Transmission leaks

“Transmission fluid i think, it was a pink fluid, they had to replace something that has had issues with the Cruz”

Anonymous, MD (2014 Chevrolet Cruze)

“It was a factory recall for a transmission seal or gasket that required replacement. No fluid was actually leaking at the time. It was a pre-cautionary recall. GM replaced at no cost of course”

Normajean E., MB (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

“Sensors showed errors”

Gary O., NY (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

“Mileage shown often 5 mpg higher than by figuring it out by hand. Average mph? Often 42 -44 average mph shown after a 350 expressway trip with only 2-4 city miles”

Anonymous, WI (2014 Chevrolet Cruze Unsure 1.4-L 4 Cyl turbo)
Exterior lights (other than headlights)

“Incorrect parking lights were installed at factory, they were dimmer than standard. Dealer finally replaced this year”

Thomas M., OH (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
12V power plug

“Does not supply a oxygen consentrator”

Eliot G., MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Keyless entry

“Key FOB wouldn't open trunk. Got replaced”

Thomas S., IL (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

“Had to be replaced under 1000 miles (covered under warranty)”

Anonymous, FL (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

“problem w/ starting, dealer made new key,did not solve problem. dealer #2 replaced battery which solved issue”

Anonymous, FL (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)
Electronic ignition

“Car died, had to be towed. Needed engine computer module (covered under warranty)”

Anonymous, FL (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

“Key did not fully insert into ignition; key felt blocked. Roadside assistance was called; tow truck operator able to get key inserted after "jiggling" for a few minutes. Steering wheel and gearshift were properly aligned”

Anonymous, RI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“Check Engine light comes on often in rainy, humid weather”

Anonymous, OH (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Engine knock or ping

“Rumble knocking from front end near floor area. Service manager told me it was turbo. Mechanic said he couldn't live with the sound and would call if Chevy came up with a fix”

Anonymous, NY (2014 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

“oil pan leak”

Anonymous, MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

“Check engine light came on, took to dealer and problem was resolved free of charge”

Joseph B., AZ (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“We had constant problems with the turbo until they replaced the entire system a month ago. We still get warning lights that GM has yet to figure out”

Val R., CO (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

“Tube from turbo blew off. This was due to poor assembly from the engine provider. Car would hardly move for sensors was not picking up proper intake pressure from turbo. Cost ZERO under warranty this includes towing”

Anonymous, WI (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

“The left rear quarter was repainted and the paint did not match”

Anonymous, PA (2014 Chevrolet Cruze Unsure 1.8-L 4 Cyl)

“Arrived new with a chip on the back. It was fixed free but the car was in the shop far too long, 1 week”

Anonymous, TX (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

“paint was chipping in one area, the dealership took care of it”

Scott D., MA (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Had to have the compressor replaced”

Gary O., NY (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)
Heater system

“leakage of the heater core and cool contamination of ventilation system brought to light by car overheating and heated fumes from vents. Dealer mismanaged the repair work causing additional repairs and longer down time. Dealer made false claims and tried to charge for unnecessary work”

Frank B., VA (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

“air recirculation button stuck would not go off all thr time”

Anonymous, NY (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

“check engine lite came on, took car to dealer. Catalytic converter failed and it was replaced. Also just had a recall on Cat converter software that was fixed yesterday 5/10/17”

Francis B., RI (2014 Chevrolet Cruze ECO 1.8-L 4 Cyl)

“Check engine came on, trouble code indicated the catalyst experienced a fault. The dealership replaced it under warranty”

Anonymous, NJ (2014 Chevrolet Cruze LS 1.8-L 4 Cyl)
Other/unsure

“MyLink doesn't always turn on when car started. Screen blank, backup camera doesn't come on in reverse. After backing up and shifting to drive the backup camera comes on briefly and then MyLink screen or radio station if turned on”

Bill H., ON (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

“lost brake fluid twice”

Anonymous, MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Antilock system (ABS)

“seems affected by ice and snow”

Anonymous, CO (2014 Chevrolet Cruze Turbo Diesel 1.4-L 4 Cyl turbo)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

“Even after bringing the car to the dealership twice, the car still does not steer properly. When trying to drive straight correction on one side requires overcoming a small amount of resistance while correction to the other side requires restrained wheel turning otherwise there is overcorrection”

Anonymous, NB (2014 Chevrolet Cruze ECO 1.4-L 4 Cyl turbo)

“Recall notices”

Nathan B., IA (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Antifreeze leaks

“Replaced water outlet housing after significant leak. The engine repeatedly overheated for a period of 6-8 weeks and was "guzzling" antifreeze until the leak occurred and we were able to diagnose source of the problem”

Anonymous, SC (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

“Driveshaft was recalled”

Dennis K., PA (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Locks and latches

“Trunk spontaneously opens. sometimes overnight at rest with the engine off; most times on starting; and once wor twice while driving. maybe once or twice a month”

Anonymous, VT (2014 Chevrolet Cruze ECO 1.8-L 4 Cyl)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Transmission started making hard knocking noises when starting to move forward. GM replace transmission no charge”

Craig R., KY (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
Change Vehicle