In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"it is a safety issue that GM is aware of and won't cover the cost of. it is also tied to the radio freezing up and temperature change control freezing. they want to replace the radio at my cost $1400.00 un except-able. if they need tondo software updates because or oversight on there end it should be covered by them. its a design flaw. and since its a safety issue could even be a recall issue"
Anonymous, ON (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"When put in reverse screen would go blank as if camera was not able to send picture. I read online may be wiring/connection issue. It started about 6 months ago. It has been an intermittent problem. First once every 2 weeks then several times in a row. Then it lasted several days. Then it started working and only once in a while messes up. Now due to Covid 19 we are barely using vehicle so not sure of how bad it is now. I figure on not taking it to dealer until problem gets worse."
Anonymous, NY (2014 Chevrolet Equinox LT 3.6-L V6)"Back up camera works intermittently."
Anonymous, WI (2014 Chevrolet Equinox LTZ 3.6-L V6)"fail to activate or turn off"
Anonymous, MO (2014 Chevrolet Equinox LS 2.4-L 4 Cyl)"dash lights go dark intermittent and randomly"
Mark H., MT (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"Screen would not show proper temperature and froze on the backup camera screen -- replaced unit"
Anonymous, ID (2014 Chevrolet Equinox LTZ 3.6-L V6)"This is part of the GPS problem. The system goes to sleep and blank and does not come back on for several hours or days. It does eventually come back up"
Richard H., CO (2014 Chevrolet Equinox LTZ 3.6-L V6)"The screen will get stuck on the backup camera when shifting from reverse to drive then it will go blank and you have no access to any of the functions plus it disables the ability to charge my phone on the auxiliary cord"
Greg K., OH (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"The display for the backup camera is too dark to be of use in the daytime and cannot be adjusted. Dealership said its most likely a bad camera and I'm not paying $200 + labor to diagnose or fix it. Will buy and aftermarket camera someday when the vehicle is less new and change it myself."
Anonymous, NE (2014 Chevrolet Equinox LTZ 2.4-L 4 Cyl)"display screen goes blank, cannot adjust radio, rear camera also goes blank. Dealership advised of problem. I would have to leave car at dealership for a few days to have it ck out and due to distance I was unable to do so. Yesterday system went bl"
Anonymous, NH (2014 Chevrolet Equinox 2.4-L 4 Cyl)"On two occasions the screen and radio stopped working"
R W., ON (2014 Chevrolet Equinox LTZ 3.6-L V6)"They've given many explanations of why/how the problem occurs, none qualify for a positive answer that the problem won't happen again, because it DOES! Bad part is, it never happens at their quarters. Most times it will re-start the light but never"
Anonymous, AZ (2014 Chevrolet Equinox LTZ 2.4-L 4 Cyl)"It goes completely blank and dead. It has been in to the dealer three times. The problem reoccurred after each repair. It went out of warranty and went out again. GM does not seem to know what the problem is and will not fix it. It does come back on after several hours. It is so unreliable that we now carry maps and a second GPS. we have gotten lost in three major cities when it went out"
Richard H., CO (2014 Chevrolet Equinox LTZ 3.6-L V6)"freeze up"
Mark F., NC (2014 Chevrolet Equinox)"doesn't understand commands"
Brent L., ON (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"Have had the car in to find out why phone pairing is inconsistent. They cannot give a good answer or fix the problem. They only say the system acts strange sometimes. Using an Apple IPhone with latest iOS upgrade"
Ron D., AZ (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"intermittenly looses my iphone 5, have to unpair on my phone and repair with the Equinox"
Anna C., AL (2014 Chevrolet Equinox LTZ 2.4-L 4 Cyl)"The person you call will answer but it is not heard in the car for a moment"
Kenneth S., GA (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"I have to pair my phone an avg of twice a week. Voice commands on bluetooth are not USble. It is the vehicle that looses the connection it is still showing on the phone. Dealer has been non responsive"
Anonymous, OK (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"Won't stay paired with phone, have to redo this often"
Anonymous, MN (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"Bluetooth pairing from iPhone to vehicle drops out about every 2 weeks requiring resetting or repairing of device"
Anonymous, PA (2014 Chevrolet Equinox LT 3.6-L V6)"Could not change stations and then it would change stations several times for no reason. It happened randomly. Not resolved."
Anonymous, NY (2014 Chevrolet Equinox LTZ 3.6-L V6)"Radio and heating control quit working twice. Dealership replace whole unit after 2nd incident. No problems since then"
Anonymous, NY (2014 Chevrolet Equinox 2.4-L 4 Cyl)"Voice commands are very inaccurate using blue-tooth connections on the phone. In vehicle commands are a little better but still not totally accurate"
Anonymous, OK (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)"even talking clearly and slowly it doesn't understand the commands vary well. i spent over 1/2 hr with service manager trying to get navigation to work. wish i never got it"
Brent L., ON (2014 Chevrolet Equinox LT 2.4-L 4 Cyl)
"The back-up cameras and the Weater reports were problamtic. A software upgrade fixed teh back-up cameras, but GM was NEVER able to fix the weater reports. I am constantly getting the alerts that I shut off. After shutting them off, two weeks later they reset back to ON. i just ignore them now. GM fixed the software in 2015 but upgrading to 2015 edition in VOLT screwed up buttons on centerstack. 2015 upgrade fixed problem in Equinox. NOT FIXED IN 2014 VOLT or 2014 MALIBU"
Donald M., MI (2014 Chevrolet Equinox LTZ 3.6-L V6)